After doing extensive research into independent auto repair shops in the greater LV area, I found…read moreHerstine Automotive. They service all makes and models of vehicles, specializing in Toyota. They are incredibly down to earth, friendly, and very knowledgeable. I am very happy and confident with my decision to have Herstine Automotive do all the work on my 4Runner.

Great shop! Took my car for inspection, the shop waiting…read morearea was clean and comfortable. The two sons are very knowledgeable , sweet and honest! pricing was transparent and fair. will be back for all my auto needs!

Update Time: Dave…read morehas called so I must listen. He said that as of two months ago they again are accepting credit cards. Yet another reason why this place is the best shop in the LV.

On my second year living down the street and this is by far the best mechanic I have ever had. We…read morehad 5, now 4, vehicles that cycle through there for inspections, maintenance, and the occasional repairs. In the beginning, I use to get a quote from Dave, run home and do some shopping around, then end up always coming back to have them work on the vehicle. They are certainly good at what they do and don't rip you off doing so. Now it's the only place I send my vehicles and have recommended friends and family there all the time. For a place run by two guys, they turn things around pretty quick! Definitely book ahead a week or so and get your car there the night before. They have always delivered on time and with quality work. Also, I love the straight simple answers Dave always give. Some guys can run their mouths too much to get you to fix something. They simply let you know the facts and then let you decide. For that, I trust them.

My family has known Lee for almost thirty years. He is by far the most trusted mechanic I've ever…read moremet in my thirteen years of driving. I've lived in multiple areas over the last few years: Wyomissing, PA; Boston, MA; West Hartford, CT; Ardmore, PA. I make it a point to always get work on my car done by Lee or someone at his shop. I cannot tell you the amount of times I went to a mechanic near where I lived and felt the price was a bit high, and then went to Lee who works with you to see what you need. Even if I don't need an oil change, I'll get it done early when visiting the parents for a long weekend or holiday because they are that good and that's how much I trust him. For example, this one time I went to a mechanic in Wyomissing and he said I need four new tires. He almost didn't let me leave unless I got new ones. I went to Lee and he said only two were needed and the other two could wait until the fall (before winter). There's no guarantee I'd come back to Lee again in the fall to get those other two tires done. This was just one of many, many examples. He isn't about money. He's about trust. I cannot stress enough how honest he is, especially for a mechanic that sometimes get bad reputations. My suggestion: Go to Lee and get your car done. If he says you need something, he really means it. There's no buyers remorse from him or wondering afterwards if he was just trying to sell me.

No walk ins. And how are you upset and sarcastic with a potential client. Website doesn't work or…read moreupdated. Business hours are not consistent. And upset that a customer walks in for a service... yeah good luck with that. You're better off going to pep boys.

When I inquired about needing service for my Mazda 2020 CX-2020, a Yelp review led me to Rafy's…read moreGarage! A bit difficult to find, so got there via my GPS at 4:30pm. One of Rafy's employees called him and he got there within minutes! He took the time fix my motorized driver's seat that wouldn't move! Rather than having me wait to order the part, Rafy jerryrigged the seat so I could again reach my gas and brake pedals. My husband and I were so happy that I've made a future appointment with Rafy to repair the front right side of my car. Since I didn't want to go through Insurance, Rafy offered me the best deal imaginable, so my car will again be as good as new I'm sure, thanks to Rafy, along with his father who is there guide him as he did growing up! I know that this garage will be my new go-to repair service for all my future needs! Thank you so much, Rafy!

From the owner: we are a family auto body shop who specializes in collision and repair, color matching, bed liner…read moreapplication, paint correction, and many more!

Went in to get a wheel bearing issue diagnosed and repaired. Their mechanic charged me for a…read morediagnostic fees and said it was the wheel bearing. I took the car back to them to have the wheel bearing replaced and they did it. Then the noise persisted and they still charged me over 500, and their mechanic told me the noise will go away with time and it was the spindle that should have been replaced. Their mechanic didn't fix the issue I went there for and still charged me so much money

This company was great! My daughter's car needed brakes she is at college in Lehigh was able to…read morecoordinate everything over the phone. Price was reasonable and service was timely.

I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

Jesus came and picked me up with my car that died. He was professional and fast and I immediately…read morefelt safer. I highly recommend this service- ask for Jesus!

I called ahead and asked about specific services. They were honest about whether I was able to get…read moremy tires mounted after 5PM. But they told me to come and offered to help find my tire's slow leak -- for no charge! Justin was very nice, patient, professional, and a great help! Would definitely come again!

Gas attendants are always friendly and helpful. Servicemen are thorough and honest. Prices are…read morereasonable. We've been coming to Haines ExxonMobil for several years and so have our neighbors.

After Bob's mechanic at West End insisted that the problem with my cruise control was the EGR…read morevalve, and $250 later to replace it, which did not solve the problem, I took my car to Royce Automotive in Allentown. They actually have competent mechanics who diagnosed the problem as a faulty cruise control module and put in a used replacement. Problem solved. If you need more than an oil change, DO NOT waste your money at West End.

Nicest people in the world. They are extremely honest, fair in price and easy to schedule…read moreappointments with. I highly recommend them. Soooo much better than service from car dealerships.

I'm very disappointed with my experience with Firestone, Turner St.,…read moreAllentown. When I called they said they could fix my car air conditioner at a reasonable price. After $1600 they didn't fix anything, said it would be another $1500 to continue with no guarantee of fixing it. They didn't want to continue. I took the loss and took it to a dealership, they found the problem and fixed it for under a thousand dollars. Firestone also had the audacity to list other repairs for over $2000, I would never go back there, and never go there with air conditioning problems. They should have given me money back.

This place is the worst! The staff are pleasant and have great personalities, but don't know what…read morethey're doing ir talking about and lie for their own convenience. The technicians will damage your vehicle while repairing something that else and refuse to be responsible for the damage. They'll try to cobble together some temporary repair or use the cheapest method to rectify a problem they caused, leaving you with a vehicle that is worse of than when you brought it to them! Don't waste your time or money here! This place needs to be shut down! And from experiences with the one on Mill Creek Rd, seems like par for the course with Firestone!

If I had the option to leave a review in the realm of negative numbers I would. I purchased a…read morevehicle "as is" with the agreement that the front bumper would be fixed. I took the car back for repairs and afterwards had an insanely loud noise that was difficult to pinpoint where it was coming from. Having no warranty or clue where the noise was coming from I never called autoproved. When I could finally afford to have the car looked at the shop told me that the under guard had no clips attached. Driving off I still had a rattle. When arriving at home I tapped the right front fender and could hear pieces knocking around. I pulled them out, a clip, and 2 pieces I have no clue what they are. After pulling those parts out, I still heard the rattling. Looking underneath to see where they "fixed " the bumper they failed to put clips back there as well. The shop who fixed under guard suggested I give the bill to autoproved. I did just that and words cannot express how badly I was treated as a customer. I was first told that they had no way to prove that the shop I took it to didn't cause the problem. Attaching clips underneath had zero to do with pieces in fender or missing clips on bumper. I'm a widow, vulnerable in that I'm not proficient in knowing the dos and don'ts in purchasing a vehicle. I paid 70$ for parts and labor and they refused to compensate me. I was first told that they would not because 3 months had passed since I purchased the car. I checked and I was literally one day under. I informed them of that fact and was then told that I would still not receive a refund. After telling me the reason no refund being given was due to being over 3 months, I was told I simply would not get a refund due to the principal. If principal is at hand here, then to literally say a policy was thus and then deny abiding by it shows without question that their principal behavior lacks customer service, compassion, empathy, and they have horrendous quality service. I am not an argumentative person. I'm a financially struggling widow and despite informing the individual at autoproved about my circumstances, I was lied to and told that principal is what was making them both lie and show zero consideration to their failures in "fixing " the bumper and failing to clip the guard back in place. I'm a bit wiser now concerning the dos and don'ts in purchasing a car and I will never consider going back to them if my life depended on it. Principal would have me rather die first. I implore you, if you're considering going there and are reading this review that is the first I've ever left, do not go to this dealership. Just the hint of having any resemblance of what I experienced is reason to avoid them.

Bought new tires at Pep Boys, had them aligned at Pit Stop…read more 5000 miles later I went to Pep Boys for a rotation and the mechanic showed me the wear on the inner rear tread. My new tires were balded already! Pep Boys put the car on their machine, and showed me how badly the rear was misaligned! Pep Boys said there was no way that road conditions could have caused the problem. According to Pep Boys, only an incompetent alignment could have ruined my tires. Furthermore, when I went to Pit Stop to document the problem, they talked in circles and were very harsh. They refused my $63 refund after their own report showed that I walked out the door with bad alignment! I have all the paperwork and an expert mechanic's written statement of the bad alignment. Next stop for Pit Stop is small claims court This is costing me new tires, days off and all kinds of aggravation; I will be compensated. And I will update this review.