First off, Steve was great. He showed up on time, walked me through what he was doing, and…read morecompleted the work quickly. I really appreciated him and the work he did. My issue was with the original scheduling. I called at around 7pm on Sunday night was assured that someone would be there within the hour. An hour later, I received a text that they were running late but we were next and they would be before 9. At 9 I received a phone call that they would not be there at all that night and it would be the next day. I had another company schedule already for the next day to do the work, but I had already canceled them, because you said you would be there that night. I found out after Steve arrived that the other company was considerably cheaper. I wish I had just kept the appointment I had. The work got done, and cost me more, but I feel a little bait and switch on your 24/7 promise. If you cant get people out when you say you can, then remove the 24/7 from your website.

We were pretty desperate to replace a water heater before a big storm was set to arrive. We wanted…read morea place that could install it that day. Roto rooter said they could. We'd had a quote for about $1800, but the other company couldn't come until several days later. Roto rooter wouldn't quote. So, their guy comes out. He's definitely not as respectful as many of the folks that have been out to work on the house. I don't require the level of respect and thoughtfulness we've received from handymen lately, but we've come to expect it. He was not what we've seen lately. So, long story short he says materials about $1200-$1500. I say what is all in. He says $6500. He was going to charge us $5k for two or three hours of work. Please don't use them.

Mathews Plumbing truly earned my five‑star rating on a significant project. Most importantly, they…read morereplaced my 13‑year‑old Kohler steam generator. During that work, they discovered that the original installer had not followed code and had made several mistakes that could have been costly--or even dangerous. Mathews Plumbing corrected all of the substandard work, including the associated wallboard and painting repairs required for the Kohler project, and successfully cleared a difficult city inspection. They also followed all the rules of our high rise condo association. They also installed new kitchen fixtures and a whole‑house water monitoring and automatic shutoff system, giving us peace of mind against potential plumbing leaks. The repairs tied to the steam generator involved wallboard, tile, and paint, and their team were true artists--matching the tile, textured wallboard, and paint flawlessly. Everyone on the team was professional, respectful, and very pleasant to work with. They took the time to educate me on the challenges involved, trained me on proper maintenance, and consistently cleaned up after their work. I have nothing but praise for Mathews Plumbing and would highly recommend them.

Matthew's came to my house within a few hours of when I called to help diagnose a natural gas leak…read more I ultimately decided to go with another company to do the work but Matthew's didn't charge me a service fee even though I offered to pay. I will call them again in the future.

Chris from Schrader installed a water heater at my property and made it fully code compliant. His…read moreknowledge of the work and workmanship quality amazed me - one of the best businesses and persons I've worked with!

I'd be very cautious before using Schrader Plumbing. I had a horrible experience with them. 2…read moremonths ago I experienced a stoppage in my toilets. Based on the exceptional reviews, I called Schrader to come out and fix the problem. They sent technician Michael Badgley. I was initially given two quotes, one for roughly $800 and the other for $4,000. After a quick inspection of my home, Michael determined that he would have to dig a hole in the back yard at a cost of $5,700. While I didn't really understand how the quotes kept changing, I agreed to the scope of work as I'm not a plumbing expert and needed to get the stoppage resolved quickly. Bewildered, I later sent the receipt to my neighbor, who informed me that my house was pier and beam, not slab as it indicated on the quote. I recalled Michael asking me where the crawl space was and I wasn't able to identify it (my fault as an uniformed homeowner) although I showed him the area I thought it was in inside the master bedroom. He passed right over it without a second look. Later, after speaking with my neighbor, I was able to go over and find the crawl space myself easily. Michael fixed the pipe under the toilet in the main bathroom and then proceeded to tell me that I would need to replace all of the pipes at my house at a cost of $30k. He couldn't even assure me that the problem I had just handed over $5,700 for was fixed. The icing on the cake was the $100 bill that I had tucked into my lunch tote on the kitchen table in view of the technician, and when I returned later it was missing. That was certainly my own fault for leaving it unsecured. I was concerned about the entire process and wrote to the owner, John Schrader. I waited several days with no response to my email or phone calls, which spoke volumes to me as a customer. After my third attempt to contact him, I was finally passed off to a service advisor. I explained my concerns to him, that the crawl space was never properly identified and that I wasn't sure that the repair that was done was necessary. He offered me a refund of $750 "to remove my bad review" which I hadn't yet written. Less than 2 months later I experienced the same stoppage. I called Schrader again and was told that the pipes needed to be replaced. I finally called another plumber who identified the source of the stoppage, this time to be at the front of the house instead of the rear. They fixed the problem for only a fraction of what I paid to Schrader. He explained that the first repairs were unnecessary. If you like being robbed, by all means give Schrader Plumbing a call. I absolutely feel violated and taken advantage of as a single female homeowner. If you want to save your hard earned money and get the job done right, get a second opinion.

My plumber fron Legacy Plumbing, Brandon, went above and beyond for me- and in the pouring rain at…read morethat!!! He has made a lifetime customer in me. I absolutely recommend this company. Thank you again Brandon!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

These guys have seen us through 2 different homes and several different types of issues. Toilets,…read moresinks, washing machine pipes, etc. They have always been prompt, they are knowledgeable and I feel confident that when they fix something, it stays fixed. I have appreciated their reasonable pricing, too.

Fabulous job! Mike is a master plumber with over 40 yrs experience! -We had been using an Irving…read moreplumbing service (MarkOndras) that started sending out assistants that only could do a single thing and couldn't look at something else due to lack of experience. Mike at Home Town Plumbing came out and changed out a bathroom sink (Mark Ondras was going to outsource it). Mike, Home Town Plumbing, also replaced a seal under a toilet and changed out a bad pipe in another bathroom. I was so impressed! All three things done in one visit! Our last service that kept charging us for separate visits for each thing we needed done.... The neighbor that referred me has used them 10 yrs since he's a master plumber and I ran into another neighbor at the grocery store that said she only calls Mike at Home Town plumbing for her house and her 2 rentals!

Great service, knowledgeable experts, fair pricing. We highly recommend Edelman Plumbing.read more

I paid $1000 for a 30 minute job of running an auger to clear a sewer line. Sewer line was…read morereclogged within days. There was no warranty on the work and no guarantees on a $1000 job. Their only response was to continue to push the $7k job to crack the foundation. While I agree that there are additional fixes needed, the camera showed enough clearance in the pipes that it should have been able to flow using septic toilet paper as advised. I only wanted the clog to be fixed while I worked on arranging the overall fix, but Dustin did not agree and was very combative regarding my request for a simple visit to guarantee the $1000 job I just paid for.

I called ABC at the recommendation of my sprinkler contractor. I had a pretty significant leak, had…read moreno water to the house and needed immediate help. Dana and his helper arrived about an hour later (as promised). They quickly diagnosed the problem and after some hard digging and sorting of parts completed the job in about 2 hours. Couldn't be happier. The price was reasonable considering it was an emergency. The workers were personable and very competent.

I have nothing but great things to say about ABC Plumbing. We had a late-night plumbing emergency…read moreand, after calling four other companies that couldn't come out until the next morning, I came across ABC Plumbing--and I'm so glad I did. They responded quickly, provided fast emergency service, were incredibly friendly, and charged fair, reasonable prices. Best of all, they fixed the issue correctly on the first visit. That's really all you can ask for. ABC Plumbing has earned my business going forward and will be the only plumbing service I use from now on. If you ever find yourself in a bind, don't hesitate to call them.

Quick response and reasonable price. Chris did a great job. Would hire for future plumbing projects.read more

Responded fast, didn't try to upsell me on anything, and did the job quick. Couldn't ask for better…read moreservice.