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    Diamond Quality Services

    5.0 (11 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Diamond Quality Services

    Air duct cleaning

    Insulation installation

    Diamond Quality Services Heating & Air Conditioning/HVAC Photos

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    Review Highlights - Diamond Quality Services

    Very pleased with both Scott and Cale from inspection to estimate to scheduling to installation.

    Mentioned in 5 reviews

    Read more highlights

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    Rescue Air and Plumbing - #RescueAirPlumbing

    Rescue Air and Plumbing

    (595 reviews)

    Northeast Dallas

    I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

    I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

    Piedmont Duct Cleaning

    Piedmont Duct Cleaning

    (1 review)

    Lakewood

    Had them clean air ducts after moving into new place. Ryan was responsive late at night when I…read morerequested quote and scheduled for next morning. Christian explained everything, took before/after photos, and gave maintenance tips. Maybe slightly pricey but quality work. Ducts needed it badly based on what came out.

    From the owner: Piedmont Duct Cleaning brings a breath of fresh air to Dallas homes and businesses with…read morecutting-edge air duct cleaning services that prioritize your family's health and comfort. Since 2015, this locally-owned company has revolutionized indoor air quality throughout the Dallas area, combining state-of-the-art equipment with genuine Texas hospitality. Manager Ryan Roberts leads a passionate team dedicated to removing dust, allergens, and contaminants from your HVAC system, ensuring every breath you take is cleaner and healthier. What sets Piedmont apart in the competitive Dallas market is their commitment to transparency and customer education. They don't just clean your ducts—they empower you with knowledge about your home's air quality while delivering exceptional results that speak for themselves. From residential duct cleaning to commercial HVAC maintenance, their comprehensive approach tackles everything from pet dander to construction debris. When Dallas residents choose Piedmont Duct Cleaning, they're not just hiring a service—they're investing in cleaner air that transforms their living space into a healthier haven.

    Aura Home Care - Aura Duct Care

    Aura Home Care

    (184 reviews)

    Lake Highlands

    I just had Aura Duct Care clean my dryer vent, and they exceeded all expectations! Ted arrived a…read morefew minutes before the agreed upon time (that's a first for me hiring a pro), explained the process clearly, and worked without cutting corners. After he finished, he showed me the before-and-after photos on his phone, and the difference was pretty self explanatory. My dryer was running fine before the service, but Ted cleaned the inside lint duct and filter anyways and I'm sure it will work better now. Just to give you some context of the work Ted did, he moved the dryer out of the way, vacuumed and cleaned the duct from inside and then vacuumed and cleaned the dryer pipe from the outside, a lot of work for a fair price. If you're looking for reliable, high-quality service, I highly recommend Aura Duct Care and Ted.

    My parents' house needed full maintenance and I was struggling when it came to ducts, because most…read moreHVAC companies don't offer cleaning services. My friend used Aura Duct Care recently and suggested me to get these guys as they are real professionals and know what they do. I contacted Aura Duct Care via Yelp and ask them for their rates. Arial responded within a few minutes and explained everything in one message ( not like other companies saying "we need to take a look first", "depends on condition", "take pictures for us" etc.). They have affordable and competitive rates, they don't charge you those fake fees like "second floor fee", "apartment complex fee", "big furnace fee". I called them next day and scheduled an appointment. On the day of my appointment Eddy and Akyl showed up on time wearing masks, gloves and shoe covers (still COVID times). Also they had sent a text message saying they were on the way and their ETA. They had big professional equipment to clean our ducts. First they checked our ducts and told us what kind of brush they would use so it won't damage the ducts. It took them only 2-3 hours to finish the job, because they knew what they were doing and they were working nonstop. After the job they made sure everything is left clean and neat. I loved the service by Aura Duct Care, because: -they have professional equipment -they make sure to do a cleaning the right way -they don't leave dust and dirt after the job -nice and friendly technicians -easy to reach the office to discuss the job -affordable prices I highly recommend this company if you need to get air duct cleaning, dryer vent cleaning, appliance repair. I got following jobs done: full house ducts cleaning, furnace cleaning, air ducts disinfection, dryer vent cleaning, dryer and washer maintenance

    Prime AC and Heat

    Prime AC and Heat

    (39 reviews)

    TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

    Fair, competent and reliable! We have used this company for…read moreseveral years and they get the work done, they are there until it is complete. The pricing is competitive if not lower than competition. Also they are a partner with LISD, the employees are active in community service.

    Sunny Service - Professional technicians.

    Sunny Service

    (58 reviews)

    Here is a polished, respectful, and well-organized version of your message. I preserved your voice,…read moregratitude, and heartfelt meaning while making it clearer, easier to read, and more professional. If you'd like it shorter, formatted as a Google review, or written in a different tone, I can revise it. Revised Version I would recommend Sunny Services to anyone looking for a company that truly strives to provide every customer with quality service, attention to detail, and professionalism. They take their time, they are thorough, and they make sure no question goes unanswered. I want to give a huge shout-out to everyone I spoke with--from the outstanding customer service representatives to the upper management team. They took the time to understand my situation as a disabled veteran who was exposed to Sarin nerve gas during the Iraq War. Because of that exposure, I now deal with cognitive and speech impairments, PTSD, and other challenges that affect me every minute of the day. I currently need a caregiver for eight hours each day to help me manage daily activities. Because of my cognitive challenges, I know I can be difficult at times. If I can't express what's on my mind right away, I lose my train of thought and become frustrated. This is something I struggle with daily. I want to sincerely apologize to the customer service representatives--who are the first point of contact and such an important part of the company--if I came across as unprofessional at any time. It was never intentional. Having worked in the insurance industry for most of my career, I understand how critical that first impression is. I always trained my own employees to greet patients with a smile, offer water or coffee, and make them feel welcome. Sunny Services does exactly that in their own way. Their team makes you feel cared for from the very first moment, always asking, "What can I do to make your day better?"--and they mean it. I have also been extremely impressed with their HVAC service work. I first used them when they offered a Home Depot promotion over the summer. I expected a quick job, but instead they took their time, performed a thorough diagnostic, and explained everything clearly. My father--who lives two hours away--happened to be visiting that day. He was amazed by their professionalism and the level of detail they provided. He had almost no questions because Sunny Services had already explained everything so well. I want to thank the entire Sunny Services team for their patience, professionalism, and kindness. I know I can be hard to work with at times due to my disabilities, and I truly appreciate how understanding you all were. Every day is a challenge for me, and I often feel frustrated that I'm not the same man I once was after serving my country--but your compassion meant more to me than you may realize. So thank you--each and every one of you. You made my day better even when I fear I may have made yours harder. Sunny Services deserves five stars for quality, professionalism, attention to detail, and outstanding customer care. From the customer service team to the technicians to the management team--you are the backbone of the company, and you are the reason I will continue to recommend Sunny Services to anyone in the DFW area. They offer the best prices around the DFW area you can never be anywhere you go anywhere that I've called in the past, but they beat depressed hands down in the quality of care and all the above that I have explained you will not go wrong with Sunny services so I highly recommend Sunny services over numerous companies. I've used throughout the years. You just can't go wrong. Thank you again for everything. -- A grateful veteran

    Installed new garbage disposal clean up afterwards and even gave me some pointers on keeping it…read morerunning right. I've used them a couple times they are always solid

    Top Gun - Snapped a pic of the crew working on the new system

    Top Gun

    (137 reviews)

    TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

    Highly recommend…read more Top Gun immediately contacted me to set up an appointment. This was at 10am on a Friday in late July. The owner came out that evening to diagnose the problem. Parts were ordered. Monday I get a call from Allie explaining how long it would take to get the parts from the manufacturer & when to expect my AC to be fixed. Allie was friendly, kind, compassionate, & helpful the few times we spoke. Excellent customer service! The following Monday (yesterday) Arturo came to replace the coil in my attic. I was told in advance that it would be an all day job. No problem. Arturo walked us through & showed us the problems that caused our AC coil to need replacement once the old coil was out. It was fantastic getting a mini teaching lesson about home AC. He took the time to explain the possible issues with the unit outside too. At the very end we ran into a problem. Arturo said he would be happy to stay & troubleshoot, or come back today. No point to come back out even though he'd been working all day. He quickly found the problem & the AC was up & running. Kudos to Arturo! I know nothing about AC repairs, but the cost was reasonable to me. I actually had to raise my AC a few degrees because my house was so cool this morning. Humans & dogs are very happy.

    Diamond Quality Services - hvac - Updated May 2026

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