After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

If you're looking for a reputable company to help with AC issues, I highly recommend this one…read more They came out after a different company was a no show the following day and fixed my AC unit. They are professional and courteous in person and over the phone. Their prices were also very reasonable.

Mark was very sweet and friendly giving me a quote for the entire HVAC system. But the pricing…read moredidn't work for me.

Excellent company that employs great folks. Tons of offerings. Would recommend to anyone.read more

Great experience! They came to us the next morning, and they got us back up and running within a…read morecouple of hours. Thank you!

Value of the service was very good. Responsiveness was very quick and attentive. Issue was solved…read morevery quick and it was explained to me which was informative. Other companies have not compared to Swan Pros! Highly recommended, will definitely use them again.

This company is straight up garbage. I purchased a home in late March (before closing, the outside…read moreunit had to be replaced because it was "improperly installed" and the invoice claimed a comprehensive check of the entire system) I moved in by april, and received my first electric bill in May. The bill was $1,678.70 for 1 month. The meter was physically checked and verified for accuracy. Switched off all my breakers except for A/C and saw the system pulling +100kw/hr (extremely high). Looked at the invoice that I was provided and called 3 different numbers to get someone back out to fix it. The guy put some freon in the system and just told us to keep our windows closed, change the filter every month, etc. I smelled that BS from a mile away, so I had to call a Master HVAC technician to come check the system. SURPRISE, the whole system was wired wrong! From the outside unit, to the thermostat, to the inside unit! MY HEAT WAS RUNNING AT THE SAME TIME AS MY A/C. My system was fixed, and now I have working A/C just before summer, no thanks to these clowns. Don't waste your time here, they can't even install a unit on a brand new house. They don't know what they're doing or don't care. I am reporting them to the city.

We woke up to water flooding our house from our A/C, and called Pleasant Run A/C & Heat because…read morethey were the closest HVAC provider near us on Google Maps. We got very lucky turning to this business. Forrest was prompt and considerate of our needs. He offered us an appointment the same day and, working from home, he gave us advance notice when the work would get noisy so not to interrupt our meetings. As he worked, he offered information and insight that would help us care for our air conditioner in the future and improve its efficiency. I can confidently say I've never experienced a more excellent service professional. Our air conditioner is aging and isn't perfect, but the leaks are largely gone and the unit is cooling so much faster than it has before. Pleasant Run A/C & Heat was able to give us an affordable repair instead of a costly replacement, and my family is very grateful. Thank you, Forrest!

I contacted Pleasant Run A/C and Heating, because I was having an issue with unit, not cooling. Mr…read more Forrest Williams arrived on time; inspected A/C unit outside and in attic. He informed of the issue, he completed the repairs and his prices was fair and reasonable. Mr Williams is very professional and I will contact him again in future. Thank You Mr. Williams for your speedy resolution.

Great service, on time and the Tech was great, troubleshooted my system and had me up and running…read morein less than a hour.. I highly recommend Apple and we will be doing our new HVAC system with them in the near future..

Responded quickly to my service request. Shared a video of the issues. Helped me figure out where…read moreto install filters. Installed a Best Thermostat base for me. Overall a quick visit to get me back on track.

I submitted an online request through ACR Refrigeration's website, and Adrian got in touch with me…read moreimmediately. He came out the very next day--punctual, professional, and prepared. He was the third HVAC technician I had called, and unlike the others who quoted me sky-high prices, Adrian gave me a clear, honest assessment and didn't try to upsell or overcharge. Not only did he properly diagnose the issue, but he also tuned up my other working unit (cleaned and optimized the outdoor HVAC system) while he was here--going above and beyond. He found a replacement part that was outdated and hard to locate, and still came in at half the cost of other estimates I received. From the time we spoke on Monday to a fully working unit by Saturday, Adrian was efficient, polite, and genuinely cared about getting it done right. He even took extra steps to improve overall performance, without charging a penny more. If you're looking for a small business you can trust--someone who is skilled, fair, and dependable--Adrian at ACR Refrigeration is the one. Highly recommend.

I'm beyond pleased with the professionalism, service, and affordability!!! Adrian diagnosed my…read moreissue, gave me options and got my heat back working quickly!

I cannot thank Adrian with Texas Air and Heat enough! We are dealing with brutal triple-digit…read moreheatwaves in Grand Prairie, and our AC went out. Adrian came to the rescue in a huge hurry--he actually arrived an hour earlier than expected, which was a massive relief.Within just 30 minutes, he diagnosed the issue and had our house cooling back down. He was extremely thorough, highly professional, and his repair pricing was very fair and reasonable. Excellent customer service and exceptional professional ability. Highly recommend!

Had the pleasure of using Daniel at Texas Air & Heat the…read moreother day for my clients home. My Husband and I own a real estate brokerage, so we are constants in need of a licensed HVAC company. Our AC guy recently retired so took a chance and called Texas Air & Heat based off their reviews and they certainly did not disappoint! Spoke to Daniel (the owner) when I called on a Saturday to schedule and we made an appt for 8 am on Monday. He was super prompt (even text when he was a few minutes out. Once he got there, he looked through the whole system and diagnosed the issue. I asked him to not fix it yet since we were still under contract for the house, but had a detailed invoice with photos of how to fix the issue along with price involved to supply the sellers. Texas Air & Heat will for sure be my new HVAC company!

I had all my air ducts and return cleaned today…read more They did an excellent job. They were very careful to cover furniture and flooring with plastic. They wiped down all the vents and sanitized the HVAC system. Highly recommend them.

Had an excellent experience with OKeefe and Orlington Of Pure Air. The father-son team told me the…read morepricing over the phone for my Duct cleaning. I have a 50 yr old three floor condo that has (most likely) never had the ducts cleaned out. mold was blowing out my vents after a new AC install and that's why I called them. They protected all the areas of my home and got to work- they vacuumed, brushed and sanitized all my ducts many times over- the amount of mold in my ducts was DISTURBING (to say the least!). It took several hours to get every duct cleaned out but they did all the work and left my condo very clean and smelling great when they were finished. I'm sure the amount of nastiness in my ducts are in the top five of worst they ever seen! I will be bringing them back in a year for a follow up clean. The air in my condo already is crisper And the musty smell in my home is gone. So glad I had them come out and they were incredibly friendly and honest as well. I know they were more affordable than the other companies that do this and the price never went up when they saw how much work my job would be- and it was a lot of work! Having found them on Yelp- this was a yelp-win for me (and that's not always the case). Thank you OKeefe and Orlington for the work you did. It was a pleasure meeting you.

First, this company is no longer owned/operated by the Coomes family. Apparently the Coomes sold…read morethe company some time ago. We had them install a new a/c system in 2011 which failed constantly immediately upon installation. They came out over and over and couldn't figure out what was wrong. One night a couple of weeks after install, the electrical panel in the furnace closet for the system caught on fire. Had we not been home, our house would have burned down. They came out the next day and found that their installers (not the guy that came out to quote the system) did not wire the system properly. Once that was finally done properly, the system performed okay but has always put out very high humidity. They came every year to service this Carrier unit for the entirety of its 10 yr warranty. At that time, we switched to our neighbor's HVAC company to perform its annual maintenance for the next 3 years. We also change the Honeywell advanced filters every 3 months, instead of the recommended 6 months, to keep the system clean. Saturday of Memorial Day weekend we heard a thumping noise in the furnace closet and turned OFF the thermostat immediately and called our neighbor's HVAC company to come look at it, but their techs were taking off the entire weekend until Tuesday, so we called Coomes - they had installed it, after all, so thought maybe they could repair it more quickly. A tech came out and spent about 15-20 minutes (most of that at the compressor unit outside, even though we told him and the person who answered the phone, that the problem was with the fan blower assembly in the furnace closet inside the house) and took a few photos of the coils and one pic of the fan motor and declared that both the compressor and fan blower motor needed to be replaced, and that cost would be almost $5,000.00 for the compressor, and almost $4,000.00 for the fan blower assy IF they could even find either one of them, and this would take at least one week IF the parts could be found, so what he recommended was that we just purchase an entire new system for between $22k - $29k. He had spent less than 20 minutes on the premises and was quoting an entire new system and going on about the financing and saving sales tax, etc. and that made us VERY uncomfortable. For this, we were charged an $89.00 service call. We told him we were going to get a 2nd opinion. He also left the thermostat turned ON, which would have put a great deal of stress on the compressor had we not noticed it and turned it back OFF. We waited until our neighbor's HVAC company was back in town and after spending over an hour going over the inside and outside and testing every component in the system, he found nothing wrong with the compressor at all and the only problem found in the entire system was that the fan blower motor had died (which we already knew). The price to replace the fan blower motor, including labor, came out to $895.00 AND the part was IN STOCK LOCALLY. We did call the new owner of Coomes HVAC, (that used to be in Duncanville, but now it says Midlothian), and they agreed to destroy the $89.00 check we wrote for the "service call" after this situation was explained. The person who answered the phone when we called for an emergency repair was told why we were calling - we were looking for an emergency repair. We believe we were being scammed - or it's possible these new owners are not interested in repairing an existing system, only in selling new ones, so they overprice a repair. Whatever the case is, based on our situation - we suggest you research the current owners of any business, and get first-hand referrals or references plus a 2nd and even 3rd opinion on anything quoted.

They would not give an estimation at all unless I talked a sales rep . I just needed a quote on…read morecost to see if it was doable .