Too often we are quick to let the world know about our negative encounters with company's and the…read moreemployee(s) and/or owner and we neglect to speak about the great experiences we have. This company was by far one of the best I have ever encountered. The owner allowed me to have my car towed to his parking lot to fix the tire, right there in the parking lot and didn't charge me a dime. He helped me out, checked on me, gave me advice (actually save me a huge headache), gave us water, and when I tried to give him a small token of appreciation, he didn't take it stating that he was glad he could help. He said he's been where I was and was happy that he could return the help to someone else. Additionally, the parts are very reasonably priced (I only bought two items totaling $118, there was no motives). The customer service was phenomenal. The owner of this establishment is heaven sent. I am extremely grateful.

The clerk was super rude to my friend who was an active duty member. I just hope that he doesn't…read moretreat everybody like that but I don't recommend this place because of their behavior.

Very easy to order and I got a discount too The store is located in a quaint place reminded me of…read moreauto part stores around Colorado Springs

Had an amazing experience with very reasonable employees you have there. I was in a Connecticut and…read morewasn't able to find the receipt and was stressed about my a/c, once I can't to the shop I was set at ease. Would recommend.

I used to love tinkering on cars. Nothing would give me more pleasure than tuning up my first…read moreclunker, a 1970 Austin America Mini possessing an engine compartment with room to work and easily accessible hoses and belts. Of course, true to its British heritage the electrical system would only function on warm, summer days so it was off to the crusher for my first ride. Which brings me to Advance Auto Parts. Gone are the days when working on your car was a worthwhile hobby. Engines now possess more computing power than the Space Shuttle and basic components are less accessible than the wreckage of the Titanic. So, I'm left to replace my air and cabin filter and the occasional battery while leaving more intricate repairs to my personal extortionist named Horst. Advance is a breath of fresh air versus the recently shuttered Pep Boys near my home. Most importantly, things are in stock and advice is friendly and forthcoming. What more do I need. Five stars for a retailer that works... Sorry Horst.

This is the most convenient auto parts store to me. They always seem to have what I'm looking for…read moreand as a bonus, the store is never filled with rednecks shopping for mod parts for their pickups!! The location may not be the best for them any way, because they are set back from Throckmorton st. If you didn't know they were there, you would probably drive right by them. There is a sign at the curb so if you have to, look for the auto parts sign and turn in the driveway there.

I'm embarrassed that I did not come on here immediately after my experience and praise those who…read moreliterally saved me major aggravation.. That's what I do; Yelp and google review the good and bad in my life. And for some reason, this one slipped through the cracks, and for that I profusely apologize. It was about 3 weeks ago and I had been driving around for a week with a headlight out. Not a huge deal, except my husband was out of town, I already had received one warning from a cop, and I had no clue how to do it myself. Bright and early I drove to my usual auto parts store -- which is NOT this one. Mine is just down the road, however. It was right at opening, raining, and I was hoping if I paid someone they would do it for me. I knew I had a crisp $20 in my wallet. I entered the OTHER store; 4 guys were at the counter, talking, drinking coffee. I explained I needed help with picking out a bulb (I had no clue), and would be be willing to pay to have someone install it. There were no other customers in the shop. The four of them got quiet. One looked out the front and said, "Is it the Subaru?" "Yes," I replied. Hem, haw, stammer stammer... "Well, we don't really..." That's all I needed to hear. Obviously not one of these 4 big strong men wanted to get their hands dirty in the rain. I turned to leave. One guy spoke up. "Well, let me..." I snapped back, "You just said you couldn't/won't do it," and I left. What to do, what to do? Then I remembered the fairly newer place, Auto Zone, down in the old Acme building. I'll sum up, and I kick myself daily for forgetting the names of the two amazing people who literally did everything for me at this location. One was a crisply dressed uniformed manager, a female, sharp as a tack. Her assistant -- whose name may have been Kyle -- was equally impressive. They did not hesitate. While she assisted me in selecting the right bulbs, he went out to my car and assessed what tools were needed. This was not an easy job. I have a 21-year-old car. Bulb replacement is not easy. The two of them worked side by side replacing both bulbs, and refused payment for the installation. And remember -- it was raining. And that, OTHER PLACE, is called customer service. Although I did immediately fill out the survey at the bottom of my receipt and named these two by name, I failed to take this extra step in getting my story out to the public. I am so very sorry. I wept on the way home for the state of the world, for my relief at getting this done, and for knowing that good people still exist on this planet.

This please save my life, my truck was really bad and I have the pressure of meet this sr his name…read moreis Greg I owe him a lot thank you guys...! they are the best team I never meet !!!!

From the owner: The Auto Parts Outlet team is committed to providing you with a quality low-cost replacement part…read morethat fits your needs. We have employees with expert knowledge in the industry, employees who are avid car enthusiasts, and employees with years of experience in the industry.

Came here for a harder part to find, Justin was absolutely more than helpful, he helped me find the…read morepart using google lens! Completely went out of his way and used outside resources to get the job done! Above and beyond service here.

Well .... Since i am the first to review this location i am going to be fair and talk about general…read morethings. Customer service is actually very good. No attitudes, they acknowledge you if you are there, and the employees seem to get along and it appears they like what they do. The Facility itself is very clean and looks as though they just opened their doors, even though they have been here for years. They have a large selection of all-things automotive. It is very interesting to me that they are less than a quarter mile from their competitor. They have an up on them because their parking lot is easier to pull in and out of. Warranty on parts are standard. If you do not have a receipt, your purchase should be logged into the computer under your phone number. Unfortunately, i purchased a battery from another location of Auto Zone and they couldnt find it in the computer?!? I have a feeling i was a victim of some sort of warranty claim manipulation at the other location. Now that i know how their proceedures work, be sure they ask for your phone number so your purchases are logged!!! All in all this place is a slid 4 stars... Cheerio!

Parts are reasonable . Chris manager can be ignorant. If you have little knowledge he will bash you…read morewhen you leave or hang up.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

I have been a customer for over 40 years. You always get the same level of attention whether you…read moreneed a dollar part of are there for a major purchase. I recently had pine sap on my car. Tom did not offer sell me a commercial product. Instead, he highlighted products you likely already have in your home. No sale, just customer service! Not exactly like looking for help in a "big box" store. Carl N

Looking for honest? Reliable? Friendly? Knowledgeable? STOP…read moreLOOKING and come to Tom Gelay at HWO oil services. Stopped by to have my windshield wipers changed out and it took 5 minutes! If you are looking for a one stop shop this is your place. You don't get this type of customer service at Walmart.