when I first joined it was awesome. but the last few trips the machines have been set so my front…read morewindshield does not get fully wiped and my rear window is not touched at all and half of my back vehicle is not touched.

Highest height vehicle that they can take is 7' 3". I need…read more7'6". They did recommend a place down the street looks like they can accommodate me but unfortunately they are closed on Sunday.

We have all 3 of our cars enrolled in the "wash club." My husband is a bit more high maintenance on…read morewhat he likes, so he purchased the highest package. I don't mind not receiving the presoak, so I opted in for the $20 deal for the other two vehicles. We go at least once a week while out running errands. Sometimes the wash is packed, and sometimes we get right in. Either way, our car is always clean when we leave. And, while I appreciate the free vacuum upgrade, I do wish they'd have them checked more frequently for suction. There just doesn't seem to be enough power to do a really good job on the interior. But, I still use the air and the cleaner for the hard surfaces. Both function properly at all times for me. Personally, I'll keep using this place. It's a good value for the wash. I change my own oil, and detail my own interior, so I don't require those other services. The employees we've spoken to have all been very friendly, and quite willing to help with any known issues. 5 stars, for sure.

I have always found them to be trustworthy and to do exactly what they promised when servicing and…read moremaking repairs to my cars

My actual score is .2 but that and not a 0 star, because the highschool kid who I complained to…read moreactually sounded like she had sympathy and was going to try to get it fixed for me. I took my SUV in to get a car wash, and was disappointed when it was still almost as dirty on the back of the vehicle as before it was washed. I asked one of the young ladies and they said that this was due to the shape of the vehicle, but, as I mentioned above it sounded like she cared and would get the manager. . Ok so, all the other car washes that I go to in other areas can do it, but at THIS car wash, it's my SUV' design that prevents it from getting clean. Gotcha, geniuses. I asked for the manager and he came and repeated the same retardedness. He offered that I should sign up for a $45 detail. I said that for $25 at most places in eastern northern VA, (at the time) I get just as good a job, or better, than his $45 job. I went further to explain that the reason why the other car washes get the back of SUV's clean is that they pre-wash the back of the vehicle before it goes through. Yeah, they actually had the forethought to give the kid who operates the machine and puts the plastic cover on all rear wiper blades, a bucket with a brush and soapy water for this purpose. He said that he can't afford to do that because of the higher income in areas like Fairfax and blah blah blah. The man made no sense. I told him also that in those places, the per capita income may be higher but they charge less for a much better service. , I reminded him that they also wipe the car dry and use windex on the windows. The only way to get a car that looks ok from this place is to pay them over $40. Go somewhere else.

Thought this place looked nice and ventured far out if my way only to be disappointed. I pretreated…read moremy rims with my own rim cleaner to loosen dirt and it still didn't work. I even bought the $16 dollar wash. It left the whole back side of my car dirty as well and all that was on there was some dust. Very disappointed

I am very concerned how closely the put vehicles in the wash. The past two times my vehicle was…read morealmost on the bumper of the vehicle in front of me. The previous I almost collided with the vehicle in front because they did not move out quickly. Provide more space for safety. The wash and service is still good. Pricing is great.

EVERYTHING was phenomenal! We went in for a car wash, and to say the least our car was pretty…read moredirty. The first wash got a lot off but we still had some dirt and mud so the manager Sarah came over and offered us a free second wash to make sure we were completely satisfied with the service of their wash. Everyone was very friendly, professional & I would HIGHLY recommend everyone to come to this wash.

This car wash does not work. We used to self wash. And the phone number to whoever owns it is no…read morelonger in service. Do not waste your money!

best prices in the area plus the only carwash with Self Wash Bays and Automatic Wash Bays!read more

only worked about 90 seconds. lots of soap and underspray but nothing to rinse all the soap nor all…read morethe dirt off my car. bought the premium service. had to use the self service bay and paid more money in the bitter cold. contact # is out of service. DO NOT RECOMMEND

Zero soap came out during the car wash...middle of the day and no one around at all. Xxxxxxxread more

I have all of my cars washed at White Horse.. Staff very friendy and does a great job!!!read more

I just purchased 45.oo wash drive thru exterior and interior detail....wip inside and door jams…read moretires. It was the most pathetic waste of monet ever. I got in car and left. Inside dusty and dirty, had to tell the lazy kid to wipe some of outside and tires....I had also tipped 10.00 without looki g. Highly recommend not wasting your money. I will be spreading this word to everyone I know. Hey business owners. Word travels fast. Pay attention and train the lazy incompetent workers you hire

I ve been using this car wash for years and found it did a good job. I recently had a problem and…read morecalled about it. I was offered a refund and a credit for a free car wash, both of which were received within days. You can count on getting a good car wash (they have bays if you want to do it yourself) and can trust that if there is a problem it will be taken care of pro promptly

I've taken my car in twice for a full interior detail in the past 6 months and both times I…read morespecifically asked for them to remove the sticky residue left by a sticker on the windshield. The first time I was told they were out of adhesive remover. The second time I specifically made sure to point out the residue and that I wanted it removed. Was told it wouldn't be a problem when I dropped it off, but now they're out of adhesive remover again! Guess the moral of the story is don't bring your car here if you actually want more than a vacuum. They have lost my family's business.

Great staff! They treat your car like it belongs to them! They act like ur family!…read moreEasy going and hard working! Best car wash around