Out of town and my teenage daughter was driving me nuts about getting a haircut. I called Laila's…read moreand asked if they could cut her hair on saturday evening on our way out of town. I don't know the stylist's name because I didn't think I'd leave a review, but alas here I am...my daughter was thrilled with the service and it's not easy to please a 15 year old girl.

I went to them to get my hair and makeup done for my bridal shower. The person who did my makeup is…read morea male by the name of Nikki ( sorry if I spell your name wrong) lol. He is phenomenal when it comes to makeup. All of the places I get my makeup done he is on point. I am disappointment for not finding this place earlier. The owner/lady did my hair and kept it natural for the occasion. I almost teared up because I felt like I was getting everything done for a wedding. I recommend to make an appointment. They will be my go to people for all service. They make sure you walk out happy. THANK YOU!!!

First time customer and was very pleased with my collagen intensive treatment. Nicole is very…read morefriendly and professional. Being a first time customer she told me about her journey to become a skin care professional and about the products that she uses. You can smell the natural ingredients in the products she uses. She also informs you of the product she is using and why. This was very helpful. My facial was very relaxing and afterward my skin looked fresher and smoother. I really noticed a difference when applying make up, it went on smoothly and even. I will definitely be back and I'm looking forward to trying some of her other facials. They all sound great. Go get a facial from Nicole you will be happy!

I had the most relaxing facial this afternoon with Nicole. She did a peel and a collagen facial…read more My skin is glowing. Nicole is so knowledgeable, and she truly cares for her clients, never rushes you. always guides you and is more than happy to answer or address any skin issues. I also got a spray tan, very natural. I'm going to a family wedding tomorrow, and she made me feel great. The massage she gives for the facial is unreal. I've been going pretty regularly for 4 years. I go about 4 or 5 times a year, and I would love to go every month The skin care line from her is also fantastic The spa is so pretty, and she absolutely loves what she does. I would totally recommend you give her a try. I love when people give me good tips and just passing it on.

I shared an honest review regarding your management style few months ago concerning Vito Mazza's…read moreson, who interrupted a service being provided in order to correct the lady performing the service in front of me. He later questioned why my comment had not been deleted because he felt it was harassment. The replied was defensive supporting my previous observation of his management skills. I was subsequently banned from receiving services. My recommendation remains the same: managerial training would be beneficial. You can find training in YouTube. according to your own response , you leadership style comes across as dictatorial and dismissive of a customer review. Regardless of the number of employees managed, professionalism, communication, and emotional control are essential in any leadership role. The business was originally built by your father, who treated both customers and employees with professionalism and respect. When customers are banned for providing feedback, it reflects poorly on the culture of the business and ultimately impacts both customers and staff. In case you are not aware, there are many businesses that offer the same services. This is not about losing a customer, but about losing the opportunity to receive constructive feedback that helps a business improve. As a former loyal customer, I also recall overhearing workplace discussions during services that involved concerns from employees, including conversations related to their tip handling and management practices. These were not isolated comments, and they contributed to a broader impression of employee dissatisfaction. When internal concerns become visible to customers, it is worth reflecting on workplace culture and communication. If private conversations are not properly managed in a public-facing environment, customers will inevitably hear things that were not intended for them. I experienced this firsthand while receiving services. Reviews are intended to highlight experiences and opportunities for improvement. Responding to feedback by banning customers instead of addressing concerns does not minimize the fact of your poor managerial skills, in the contrary, is expose and supported by yourself. I am the perfect example on how your ego gets in the way. Instead of acknowledging the review, by a simple "thank you for the review, I'll be mindful next time." You are now sacrificing the earning of one of your employees because you ego got in the way . Thanks God for reviews, they show the true nature of people who minimize others just because they think they can and/or because they are the owner of the business. Tsk tsk.

One of the best salon experiences I have ever had. I was met by a wonderful friendly woman who took…read morethe time to help me find a wig that was right for me. From a shampoo to a scalp treatment, I felt very pampered. The young lady that did my haircut was warm and friendly and she made what little hair I have look better. That was a miracle. One of the kindest was a manager/owner and she walked me through the different kind of hair treatments available. I left in tears as I was so happy to finally have a natural looking wig. It looked like it was my own hair and not like I slapped on a wet puppy on my was. I can't thank them enough. You can't go wrong go there. The do so many wonderful services there. I wish I could give more stars. The place is warm and welcoming.

I had a facial and massage today at the new location Both…read morewere fantastic. My esthetician Jessica was wonderful did a meticulous job and gave me great advice on keeping my skin looking good. My masseuse Slavka was also terrific. The new location is also gorgeous. I am looking forward to my next spa day here

Not impressed with the massage, it was more like "touching". The staff was nice otherwise and looks…read moreclean and comfortable.

I went to ME in Metuchen. I went for a 90 minute hot stone massage which I paid extra for. The…read morewoman I had talked the entire 90 minutes and barely massaged! I couldn't relax because I felt I had to chat with her. She had to keep changing stones , which I understand, but it shouldn't take 5+minutes to do that! It was very disappointing. I've had better massages with Groupon. Needless to say I won't go back.

Jeff was amazing. Best massage I've ever had at a Massage Envy. He's very skilled and has a…read morepositive energy. Such a great experience today.

One of the worst spa experiences I've ever had and it ruined the day before my birthday…read more I booked a full body massage with a head massage. When I arrived, I was immediately hit with loud construction noise next door and vacuuming happening inside the spa. How do you schedule appointments knowing there will be construction and cleaning staff making noise during client sessions? It's not just unprofessional, it's disrespectful. When I asked the receptionist if the noise would stop once I was in the massage room, she assured me it would - she lied. The massage room was filled with nonstop banging, vacuuming, and noise for the entire appointment. I seriously considered walking out but stayed, which was a huge mistake. The massage was beyond terrible, no technique, no pressure, just someone slathering oil over my body with no care or skill. The head massage was even worse: my hair was drenched in oil without any warning. They used so much oil I was practically dripping. Instead of properly wiping off the oil with a steam towel, the therapist told me to wipe off the oil myself using the thin paper wrap around my body. I left feeling greasy, uncomfortable, and utterly disrespected. When it was time to pay, I was charged and then asked if I wanted to tip. I've never left a service without tipping - until now. I felt completely robbed of my money and time. This spa is a complete joke. Horrible communication, a chaotic and unprofessional environment, terrible massage skills, and zero concern for customer comfort or satisfaction. I will never return! And their glowing 4.8-star rating? TOTAL FRAUD After reading multiple negative reviews, it's clear they're deleting bad feedback or manipulating ratings to fool customers. If you want a genuine, relaxing spa experience, avoid this place at all costs!!!

Visited on 11/24/24 for an Ayurvedic Massage- first time with this format and let me tell you, I…read morewas aching the next day. This process was an an 'Oil Down' and smelled good. Staff was pleasant and professional; will definitely return when Groupon allows. Faye

It is under new management and such a rushed service on eyebrows threading and absolutely spoilled…read moremy eyebrows. Not open to honest feedback.

Joanie is great and the only positive thing left with this salon. It is run down and all other long…read moretime hairdressers have left. I am a long time client of Joanie and this Salon. Unfortunately, the salon was bought by a new Indian owner and it is quickly becoming "salon india". I will be looking for a new salon.