Worst wax center ever. Rude customer service at the front desk, yet only nice when they want your…read moremoney to sign up for their automatic monthly services taken out of our account. They took money out of my account without my consent or authorization for a no show fee that was never even mentioned to me AS A FIRST TIME GUEST till after they charged me. Not only are they rude and unhelpful, but also dishonest by telling me they were going to give me a refund, a week later they are telling me there is no refund. If I could give them -0 stars I would, and what makes it even worse is that the MANAGER is no help so don't even confide with them.

I love this wax center. I haven't had a bad experience at any EWC but Woodbridge is my local EWC…read more amazing receptionists and amazing waxers. I adore Tina, Caitlyn , and Jess, and I'm sure all of the additional waxers are amazing. You are in good hands at this wax center. So fast, such funny and personable women, and amazing results.

I love Sofia! She is super sweet and did a great job on my brows. I will only goto her from now on.read more

From the owner: Feeling good is always a good look. At Benefit at Ulta Woodbridge, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

Great salon experience. My stylist, Cynthia, did a fantastic job layering my short bob haircut…read more Very happy with it!

I shared an honest review regarding your management style few months ago concerning Vito Mazza's…read moreson, who interrupted a service being provided in order to correct the lady performing the service in front of me. He later questioned why my comment had not been deleted because he felt it was harassment. The replied was defensive supporting my previous observation of his management skills. I was subsequently banned from receiving services. My recommendation remains the same: managerial training would be beneficial. You can find training in YouTube. according to your own response , you leadership style comes across as dictatorial and dismissive of a customer review. Regardless of the number of employees managed, professionalism, communication, and emotional control are essential in any leadership role. The business was originally built by your father, who treated both customers and employees with professionalism and respect. When customers are banned for providing feedback, it reflects poorly on the culture of the business and ultimately impacts both customers and staff. In case you are not aware, there are many businesses that offer the same services. This is not about losing a customer, but about losing the opportunity to receive constructive feedback that helps a business improve. As a former loyal customer, I also recall overhearing workplace discussions during services that involved concerns from employees, including conversations related to their tip handling and management practices. These were not isolated comments, and they contributed to a broader impression of employee dissatisfaction. When internal concerns become visible to customers, it is worth reflecting on workplace culture and communication. If private conversations are not properly managed in a public-facing environment, customers will inevitably hear things that were not intended for them. I experienced this firsthand while receiving services. Reviews are intended to highlight experiences and opportunities for improvement. Responding to feedback by banning customers instead of addressing concerns does not minimize the fact of your poor managerial skills, in the contrary, is expose and supported by yourself. I am the perfect example on how your ego gets in the way. Instead of acknowledging the review, by a simple "thank you for the review, I'll be mindful next time." You are now sacrificing the earning of one of your employees because you ego got in the way . Thanks God for reviews, they show the true nature of people who minimize others just because they think they can and/or because they are the owner of the business. Tsk tsk.

I'm new to the area & needed a waxer asap. I came on yelp and found Ciara. Extremely nice, honest,…read more& a skillful waxer. MOST PAINLESS EXPERIENCE I'VE EVER HAD!!! Consider me a regular.......I would recommend her in a heartbeat.

I'll start with easy & efficient booking and reminders! As far as Ciara and her waxing..... SHES IS…read moreGREAT! It was my 1st time with her and she made me feel comfortable and at ease. Professional, knowledgeable and very personable! I look forward to other services she offers. Her salon is CLEAN, welcoming and decorated beautifully. You can tell she takes pride in her business and i love it! 1000000% recommended her!

Very friendly staff. Clean chairs…read more Pedi massage was amazing. Lots of compliments! Will continue to go back

The stars are for Nelly and May. They are friendly and aim to please. I am curious about how they…read moreare compensated . It seems Michele is nice. Honestly I have been to different nail salons and by far their expertise and customer service is great. I will definitely return to Galaxy Nails and hopefully Nelly/ May will take care if me.

If you are looking for a great wax specialist, look no further! AnnMarie is it! I've been going to…read moreAnnMarie for almost a year, and each time I get an amazing wax with excellent customer service. AnnMarie is personable and has an amazing way of making you feel comfortable. I never use to wax and now I am a lifelong customer. You won't be disappointed!!!

AnnMarie is professional. I started to visit Annmarie when she was at EWC and followed her to her…read moreown place. I have always felt comfortable with her and more so now. The environment is peaceful and her services always exceed expectations. She uses high quality products and is very thorough with sanitation.

Will never come back again. Requested a simple style and loose waves/curl. See photo above. I was…read moregiven a style not at all like the photo and charged $75 for it. (No cut, no color, I came it with my hair already wet and washed.). Never coming back.

Mosaic salon and spa is mine and my moms go to place for facials, hair cuts, hair coloring, and…read moremassages. Mosaic is very well laid out and clean with a comfortable waiting area, clean floors, and very pretty facial and massage rooms. The workers at mosaic are super nice and always helpful with whatever you need. There is also areas to get tea and eat a snack when you are in-between services. Stephanie does my hair and she is absolutely incredible I am always obsessed with what she does. I have also had a facial at mosaic. The lady who did mine paid close attention and catered to my skin concerns, the bed I was on for the facial was heated and the facial also included a hand massage. Overall I love mosaic and will continue to come here every time i want a nice day at the spa.

I went to get a gel manicure and I don't know if they just shaved my nails down so bad while trying…read moreto get the gel off but my nails are so brittle and breaking that it's even pulling the nail off the skin. I've never had such a bad gel manicure and they didn't even last a week, to top it off, they couldnt even get the white on right, it was still sheer. My nails suffered so bad coming here. Never again.

I have never written a Yelp review before, but after this nightmare of an experience, I have to…read morewarn people. I've been coming here for 5 years with no issues until I got stuck with Kevin. He couldn't do a basic French tip after multiple failed tries, walked out for three cigarette breaks, ate while doing my nails, and even stopped mid-appointment to work on another client. Beyond unprofessional. Finally, my entire new acrylic set broke off in four days. I've had drugstore press-ons last longer. When I called to get it fixed, Kevin hung up on me repeatedly and refused to make it right. This place used to be amazing under Anna, but now it's a joke. Save your money, your time, and your sanity; go anywhere else but here.

I had a lash disaster from another salon. I panicked and came across this salon. The owner (I'm…read moreassuming she was the owner) came to the rescue. She was so patient with me freaking out and was able to remove the lashes that I had done without damaging my lashes. I will definitely return to her for my next event. (Btw, if she reads this--we got engaged!)

I had and appointment today around 6pm. Unfortunately I had a death in the family this morning and…read morei had to cancel to be there for my cousins whom I am very close with. Their policy is to charge full price of $120 dollars with out 24 hours notice and to be refunded I would need to provide a death certificate. They also told my mother they thought it was odd I called yesterday to move my appointment up an hour because my work schedule was changed it couldn't be moved because the tech would still be with another client which I was told so she was not traveling there just for me. Not once was i told about the policy but it also is no where on their website which the owner stated it was and it wasn't until after I was told of the charges it showed up. They are heartless nasty and unprofessional .