It's kind of funny how they're building new car washes. But can't even repair the ones the…read morecommunity is using to build their new ones. Taking this as a smack in the face because they rather make profit instead of repairing and taking care of their customers that they already have.

I paid $18 for a car wash, still had bird crap all over the hood and front bumper after the wash.read more

Had them run some wires through my firewall and also hook up a led bar for me . It took over an…read morehour but was only charged for one hour labor. Honest and reliable service , I will definitely be a return customer if I need anything else done. Highly recommend.

Had my windows tinted today n my truck here and they did an amazing job! Even noticed my windshield…read morehad a crack on the edge that I didn't even know was there got it fixed and they finished the tinting for me. Very courteous staff.

I brought my father-in-law's car to Doug to have it cleaned after we borrowed it for an extended…read moreperiod of time. With kids and a dirt road, the car definitely needed some attention. When we got it back from Doug, it looked brand new and even better than when we first received it. Before pickup, Doug contacted me about an issue that had come up during the cleaning process, and we were able to work everything out quickly and without any hassle or inconvenience. I highly recommend Doug and Total Detailing for getting your car to look amazing. Doug's work ethic, attention to detail, honesty, and integrity, along with the highest quality results, are the reasons I will continue bringing my vehicles to him in the future and recommending him to anyone looking for detailing services.

This service is OUTSTANDING in every way. They turned my grandchildren-in-the-backseat mess into a…read morebrand new-looking, gleaming beauty. This is my second time using this business and I cannot say enough good about them. Professional and yet personal, timely, detail oriented. Overall, exceptional care given. This is not just an interior/exterior car wash clean, it is restoring a car to its original beauty. Truly. Call them. Now.

Very bad customer service from the owner himself . my Appointment was for April 7th at 8:00am , I…read morecalled the day of April 6th at 5:16pm so I could make sure just in case because I was confused . I have record of me calling 6 times and they never picked up. Instead The owner schedules me for the 26th to get some small windows done ... passenger and driver . that Little town is something else

These guys did an awesome job tinting mine and my boyfriends car. Very fast, both done within 1…read moreday! Everyone was friendly and professional.

Efficient, honest, and reliable service. 100% quality…read morework. Staff is wonderful and friendly. Owner Bill Hewitt is the best!

Can't believe I'm on here reviewing an auto shop but WOW do they deserve the praise. Quick service,…read morequality work, and genuine customer service. My car broke down and got towed, I came into the shop desperate to figure out what was wrong with my car two hours before they closed and they diagnosed, sourced the parts, and serviced it quickly and at a extremely competitive price! As a women, it is hard to trust auto shops as they tend to take advantage price wise. Vision on the other hand is hands down the best experience I have ever had involving anything to do with my car. The gentlemen working were respectful and kind. I recommend this auto shop to any and all.

I towed my Toyota Prius here because I was told they specialize in hybrids. They told me that my…read morecar would decelerate and not turn on because of the spark plugs and coils. ok fine I got them replaced at a little over $1100. I went to the bank and got a loan for this. I believed Bill when he said that my car would run and that replacing the spark plugs and coils was the issue. My car broke down again after four days. Did Kelly Imports take responsibility for not fixing the problem? no of course not. Now it was the water pump. Which they warned me about last time but "I refused to fix". this is their response when I questioned them about the car breaking down the same way and if I am getting a discount for them not fixing it the first time. The car broke down the same way it did last time and you are telling me it's something new?! I decided to refuse service here and tow my car to a new mechanic. I would rather pay the tow cost than let them charge me for another unnecessary fix. When I called to make sure I didn't owe them anything so I could tow it to a new mechanic Bill was like "I was going to offer you $150 off".$150 off $1400?! when you didn't fix the issue I presented you with?! I was told this was the only place that worked on hybrids in the Jackson area. I am so glad that isn't true.

I won't take my car anywhere else but Kelly Imports. I recommend them all of the time. Bill & the…read morerest of the service staff are always professional. They explain issues with the vehicle clearly and provide print-outs of everything that was looked at in the vehicle. They are extremely thorough, fair in price and do a great job! I trust Kelly Imports with my vehicle 100%!

Absolutely AMAZING experience! I was visiting from up north (where I live) and had a sudden major…read moreissue with my truck. I called Tamrox 10 minutes before they closed on a Friday and they quickly arranged to help me, and also allowed me to use one of their loaner cars immediately and at no extra charge. Within just a business day or two the problem was fixed and I was on my way. The people were extremely friendly and down to earth, and the service was quick. I'll definitely be coming back here and recommending Tamrox to everyone I know. They really saved me when I was in a tight spot and I am grateful.

Took our vehicle in for a lack of acceleration and a check engine light. The only reason we took…read moreour vehicle in to Tamrox was because they offered a loaner vehicle. Otherwise we would've went to our regular trusted mechanic. They did a full inspection and we were told everything they found wrong with our vehicle. Then they discussed cost to repair said items. We were told changing the 3 coil packs on the back of the engine, and new spark plugs would fix the acceleration issue, they never made any mention that there may be a possibility that this wouldn't fix the issue. Which of course was the case, as the problem still exists today. For $3500 they replaced a rear wheel bearing, 3 coil packs and plugs, and a rear knuckle assembly. The very same day we got the vehicle back the rear wheel was squeaking horribly loud. Well apparently they put our brakes back together wrong so we had to go back and have that redone. Then they checked to see why the check engine light came back on and why it was still lacking acceleration. We were then told it would be another $3500 to replace the catalytic converter and 2 of 4 O2 sensors. Mind you the vehicle is a 2014 Explorer with over 200k miles on it. Had we known the first $3500 might not fix our issue, and we might have to spend another $3500 and it still might not be fixed. We surely would've sold the car as is to a mechanic, or scrapped it. In good condition the vehicle is only worth $6-7k. For comparison sake I asked my regular trusted mechanic what they would've charged for what was done, and it was substantially less. So much so that we could've just got a rental car and still would've had money left over, and I guarantee they would've properly diagnosed the vehicle and fixed it right the first time. You live and you learn, take it from me you don't want to go here, they like to throw parts at the problem, and they don't properly communicate that their idea for a "fix" might not be correct one. Aside from that they are ridiculously over priced compared to their competitors.