My car broke down. Called the owner who was out of town. He called Phelps Towing and had Todd from…read morethat business tow my car to Crank-n-Go! Todd also drove me to church in his tow truck! Now that is quality service Bill Hewitt at Crank-n-Go and Todd at Phelps Towing!

My car broke down after visiting my sister back home in Jackson for her birthday. Luckily, we were…read morenot far from town and were able to get help. I had my car towed to Crank-n-Go after a quick Google search as I no longer live in the area and had no idea where to go. I've gone to other Jackson area places when I lived there and nothing but hassle. I digress. Google has this rated at 4.9 and the choice was made. Bill and his crew are absolute gems to work with. He called me first thing Monday morning and asked me what the problem was. Unfortunately, it was nothing good and much more expensive than I had hoped, but that's how it is with cars sometimes. When I picked up my vehicle, they made sure to show me the damaged parts and even lifted the car so I could see underneath. I honestly had never seen the underside of my car ever. They even sealed up a crack in my exhaust that GM quoted me over $2k to fix. The car runs as it should and I have been driving it all over the state ever since. Bill also texted to check up on the car's performance a few days later, which I've never had. Hopefully I don't break down in Jackson again, but if I ever do, it's going there again. Highly recommend.

Referred by a friend. I did not want to go the the Car Dealer and this…read morewas a much better experience. Excellent service & staff. I will definitely be back!

This establishment kept my husband's car for 3.5 weeks finding more and more repairs "needed" then…read morefinished it and demanded payment immediately even though our agreed upon cap was exceeded by $2600. Have a fat bank account, rental car, and don't be a black woman and try to talk to them because they won't listen to you. I tried to show them the funds would be distributed to pick up our vehicle and not only did they NOT want to see it, the guy walked away and the service representative backed him up saying that I didn't give him a chance to speak? How does showing a cell phone require me prohibiting anyone from speaking at any time? It doesn't. And when he called me ma'am, I said my preferred title is Dr and it was not respected; he rolled his eyes. If my preferred pronouns were they, I suspect that wouldn't be respected either. Both disrespectful and prejudicial. Cherry on top--I called back and they refused my call or blocked my number. Super duper professional. If I were you--take your car to the BMW dealer. You'll be treated more respectfully even if you pay more. It would be worth it rather than feeling like a stupid little black girl who doesn't know anything about cars. Do better.

Horrible shop. They kept telling me they would have my car done next week. It has now been 2…read moremonths. I called in every week just to hear "next week" again and again. Called my insurance and canceled the whole thing with this shop and instead went to another shop and he got it fixed in 3 days. Very untrustworthy shop. Avoid at all costs!

Let's be honest there are a ton of body shops to take your car to. But how many have been owned…read moreand operated by the same guy as Mackey's. Al Mackey is an honest and terrific guy. He only hires skilled automotive craftsman that can make your car look better than it did before whatever unfortunate mishap it was involved in. I have personally seen Al argue and win with the insurance company on how they wanted to not pay to get something right and Al wins. If you don't care how your car looks or if it rusts out 1 year later because some guy just learned how to paint did your repair then take it to one of the 30 other body shops. If you care about getting your car back and having the right work done and the repairs lasting then call Al or stop by for an estimate. I hope to not get in an accident but if I do there is no question I'll be on mechanic street at Mackey's

I got a flat on highway 94 heading to Battle Creek and tigers were super quick to come out and…read moreextremely nice. I was upset and they quickly calmed me down and got my tire all fixed up and back on the road. It was affordable as well!

Won't answer their phone before 9am even though they say 24/7. Had to call other place and they…read moreeven told me "yea he doesn't answer until after 9am" you should take your 24/hr service hours down if that's not the case. Stop wasting peoples time. I left this SAME review on their Facebook page and the unprofessionalism of the response from Tigers Towing was actually jaw dropping for me and the MANY that saw it. I'll provide photos of the review from Facebook.

i'm from Columbus, OH visiting grandchildren in Jackson. While driving the kids to school, "Low…read moreTire Pressure " alerts lit up. I assumed it was related to the 20 degree temp. After dropping off the kids, i went to St. John's church. In checking out the tires, one looked way more flat than low. After Mass, I called AAA for help. The young man assisted with inflating all the tires. 3 were low, but the 4th had only had 5# pressure. He suggested that i get it checked before driving back to OH. He referred me to Regal Tires saying they would definitely help with minimal wait time. I drove straight there and was instantly welcomed. EVERY person on the staff was professional, friendly and reassuring. They immediately noticed a screw and promptly acted to repair the tire. It was fixed within a shorter period of time than i ever expected, and, they graciously waived the charge!!! They didn't know that TODAY is my birthday, and service, expertise and kindness of Regal's team was such an unexpected gift. Thank you so much.

A phenomenal group of people! We have been going here for years and they never disappoint. They go…read moreabove and beyond in service and always with a smile! Prices are very reasonable and they guarantee their work. They are amazing to work with!

My father in law with limited mobility needed headlights restored. Jacob went above and beyond to…read morenot only accommodate him but did an incredible job. Also guaranteed them for a year. Even though my father in law tried to help he still gave us a great price. The military discount was an unexpected and appreciated bonus. Cleaned up and you couldn't even tell he was ever there when he was done. Highly recommend his services.

They did a great job detailing my Cadillac! Fast service as well as decently priced. They didn't…read moreeven take my change from my cup holder. Reliable, fast, and trustworthy!

John was great he was a heaven sent. He gave me a few tips and helped me restart my car. Great…read moreattitude Great service and a Great smile. 5 star quality!!!

John and his wife were so amazing and a pleasure to meet. He went above and beyond to help us get…read moreback home and even helped us figure out the issue. Insurance only covered 15 miles but our home was way more than that and he willingly took us all the way home without an extra charge. I would highly recommend this company to anyone

Locked my keys in my car and JC was quick, fast, and efficient! Didn't leave a scratch on her and…read morewas done in 2 minutes! Great service

I have not had the displeasure of calling this company but one of their employees decided to not…read moremove over when driving in the left lane so someone could pass (state law), when ai proceeded to pass him on the right he began to speed up and once i was in front of him decided to tailgate me I was doing upwards of 95mph to try escape him. He was reckless and scary. You should really consider the temperment of your employees. I cant imagine feeling safe as a woman with that mans help.