Overcharged because what I was told would be done was not completed. And after lengthy…read morenegotiations with Alex it was agreed that I would receive a partial refund and never did. Do not recommend at all. Was trying to keep my money with a local, small business by using this company. Don't waste the call. Find another company.

Did not come back to fix the issue and tried to charge a ridiculous amount for "identifying" the…read moreproblem. It's too bad I can not post pictures on here in order to show the repair work they did not fix. I simple pipe replacement under a sink that they left draining into the wall into the lower floor of the building until another company came and property repaired it.

DO NOT USE THIS COMPANY They don't show up... even when they…read morereschedule for another day... they still don't show up... three days in a row they have robo texts saying next in line but that is a joke.

Made an appointment, next day called and verified. Took off work and canceled other obligations…read more Literally sat around all evening!! NO CALL!! NO SHOW!!! AND THERE LITERALLY UP THE STREET FROM MY HOUSE!! Will never call again. Smh..

When I called, Jane answered the phone, asked appropriate questions & sent Matt. He arrived…read morepromptly & quickly diagnosed what needed to be done: it turned out that the old cap to the main sewer line needed to be replaced but my main line didn't need to be snaked or hydro-jetted! Matt was courteous & knew what to do so it didn't take long for him to do the repairs. Leak fixed - for a reliable cost! I highly recommend Major Drain !!!

I previously used Major Drain a few years ago and had very positive experience…read more March 2026, I had a clogged drain and inadvertently called another company with a similar name and had a horrible experience, so I made sure I put Major Drain at the top of the list. June 2026, I experienced a clogged drain again and immediately contacted Major Drain. Ryan and Chris arrived promptly and quickly diagnosed what needed to be done to unclear the clog. I wanted to ensure that the upstairs drains were thoroughly unclogged so had them cable the tub, master shower and main upstairs stack. They were very transparent about the additional cost and proceeded. I also had them look at the main entryway toilet that wasn't secured properly and they discovered the flange was cracked. They had a 2nd crew (Devon and Carter) who were plumbers who came out quickly to repair. I was happy with the results even though I had not budgeted for another plumbing expense since I had been preparing to remodel that bathroom, which is on hold for now. Approximately 10 days later, the same drain was clogged again. Major Drain honored their 90 day guarantee and Chris and Nate came out again and cleared the drain. They informed me that they did not discover anything out of the ordinary that would have caused it to clog up but did inform me that if it occurs again they suggested to have the line video inspected. I am praying that it doesn't happen again but fortunately Major Drain honors a 90 day guarantee. I am happy with the service and warranty that Major Drain provides. It seems like there are so many unethical and dishonest plumbers but feel I can trust Major Drain to be honest and transparent. I warn people to avoid other companies that advertise low cost to unclog drains because the majority of times when they come out they upsell additional services and substantially higher costs.

We had a water heater go out after 20 years of use. It was time to get a new one. Word of mouth…read moreadvertising got us in touch with Lawrence Plumbing. They did NOT disappoint. They gave us a very fair price for a new 50 gallon gas water heater. After looking them up and reading others reviews, we decided to use them. Easy choice actually. Nate was the plumber that showed up to do the install. He was here when they said he would be. He started around 10:00 and finished in less than an hour. He cleaned up after and we couldn't tell anyone was here with the exception of the new water heater. I would HIGHLY recommend Lawrence Plumbing

Our water heater died and we found Lawrence via a web search. They carried the brand we wanted and…read morescheduled us in a day. The tech was personable and knowledgeable. The installation took longer than expected due to a part dropped into the new heater but went well. They were not the cheapest option but it was done right. A valve from the old set-up wasn't to code so a new one was installed that was compliant. Glad we chose them!

I've used Waldstein for a couple of plumbing items. Kaden is so nice! While he was replacing some…read moreshut off valves that were leaking in my basement I asked if he could show me how to winterize my water spickets. Not only did he explain the difference between the different spickets I have, he also added a separate shut off to make it super easy for me to complete my task for when winter comes. Thank you Kaden!

They all seem nice enough and do a good job but they'll push unnecessary enhancements and rake you…read moreover the coals with the predatory financing options. Be careful what you agree to.

I had a basement drain backing up (gross) and upon contacting Rich at Pristine he was able to…read moreimmediately head my way. Both Rich and his co-worker were pleasant and professional. Tackled the problem in a short amount of time and the bill didn't hurt too much! haha! I would not hesitate contacting them for any future plumbing issues!!

I'm happy to give theses two owner operators a five star review!!! They saved me on Saturday…read more11/11/23. The date was Veterans Day. They came over and jetted the sewer line and let me watch through their endoscope camera receiver. There was no funny business and the sewer line was inundated with tree roots. Thank you so much guys!!!

I have used McIntosh for septic, water, and bathroom installation in our outbuilding. We have also…read moreused them for gas line installation for inside the house and dent area. All projects were completed with quality and done promptly. I highly recommend!!!

Sunday morning - Called about a leak from the city line in our house. Was contacted by the owner…read moreand notified that a tech would call me. Tech called and gave an approximate time he'd arrive. He was on time. He was friendly, courteous, and cleaned up after himself. Great job...thx for the emergency response.

I moved into a home with a 10 year warranty on a waterproofed basement. When water came into the…read morebasement a few years ago I called and asked someone to come out. I was informed the water levels were an act of god and there was nothing they could do. This resulted in mold in my basement and a lot of restoration work. Avoid this company at all costs. (The owner was in Florida at the time and never called back when I submitted a grievance)

I have been using Perfect Plumbing for over 5 year's now. First on my home. Secondly in my…read morebusiness we use them as well. Probably had over 50+ Service calls and also many construction jobs with these guys. They have always been can I say "Perfect"?? Seriously though they always show up when they say they will, I have never had a surprise invoice. The work is top notch and have yet to have a call back.. which is majorly impressive. They are always available whenever I need. Start using them and they will be the only and last plumbing company you ever need