I know I have written a review for this location but it is gone. This location is just OK…read more Nothing special and never has any nice display's when you walk in to draw you in. The items always seam to have been sitting here for a long time. There is even dust on items when you pull it off shelves.

They offer a wide variety of cat food and other products, but I'd appreciate it if employees…read morerefrained from giving unsolicited advice--especially when they have no idea what they are talking about. And if this particular employee happens to read this review, please note that cats can have different brands of food--especially when the options I'm choosing are healthy ones. Thank you.

All I wanted to get was a litter box for my cat. Because of her age. I was looking for something…read morehigh-sided. But you got your boxes and your lids all the separate places. And stacked up. So if I wanted anything I'd have to pull it off the shelf to begin with to get the one thing I wanted and put the rest back. There's nobody to help. I am done. This has been a consistent issue for several years. I'm sorry your profit is more important than customer satisfaction. But you keep this up. You won't have it either one customers or profit

I'm still getting used to being owned by a cat so there are lots of responsibilities and skills…read morethat I must adapt too. I pulled in here after stopping in a few other stores - this is a beautiful store and super clean with lots of inventory, unfortunately the selection for the item I was looking for was poor so I ended up finding what I was looking for on Amazon after talking to a very friendly member of the staff here. What was also evident here is this is a dog owners dream retailer, while walking around this gigantic space there were dogs being trained in the center of the store, and dogs on leashes down ever aisle ruff ruff ruff is definitely the language spoken here...

Yesterday we called around to find a place to clip our bearded dragons nails. The cost was crazy at…read morethe veterinaries we called. We called Scales & Tales and Curtis was amazing!! We brought our Lizzy in and Curtis clipped his nails right there on the spot without even charging us his normal fee as a veterans discount!! He was so friendly and knowledgeable. We will be recurring customers and this IS your place to go!!

Very knowledgeable staff for all your reptile needs from habitat to health. Quick to give honest…read moreadvice if you have any concerns or questions about your animals beautiful fish on hand as well

Interesting proprietor, quite a character…read more Several friendly cats , receptive to attention. Eclectic selection of items, I bought an Egyptian cat god shirt. In an odd location, amidst biker bars.

Absolutely loved Carol and her mission. Pleasant little shop with cat themed products. I could have…read moresat and chatted with Carol all day. Bought a tshirt and a few other souvenirs. Her shop mates, the cats, were very friendly and allowed us to pet them and shower them with affection.

The owner and associates know the pet business extremely well and take care of the animals…read moreappropriately. Good pricing and nice selection of animals.

Me and my father were making a nice 55 gall tank and wanted to get green corydoras without phtting…read morein other fish but the great staff told me that i had to put other fish in first and thannks to them not a single one died thanks for the awesome staff and ill be coming back for more fish soon

We got our kitten here. What a clean and well kept facility. (No bad odors) The animals were all…read morewell cared for and the workers are very helpful. When you go to visit the dog area they give you dog treats to feed the dogs. The dogs are all friendly and excited to engage & you could see their personalities. The dogs were not fearful or anxious like at some other rescues. I was very impressed by both cleanliness, the caring staff & how awesome they treated the animals. They had some great pets to choose from I highly recommend you go for a visit.

It is technically listed as a shelter. It is usually clean…read more The staff, however, are lacking. They are not warm to people. A humane society is supposed to be there for people who need help and should not be judged. These people are very judgy. And they do not background check. We tested the waters by having a "friend" go apply for a dog. Any dog. He picked one that was not leash trained or had any basic obedience skills whatsoever. He informed them that he was a felon, lived on a boat, and would be gone most of the day. They were ready to let this dog go with him that day. Personally, I would have thrown his application right out the door, but not this place. He left without the dog saying he needed a day to think and they called him the next day asking if he was ready to make the commitment! I don't know what kind of screening they do, but it's not much. This place quickly reminded me of other places I've seen that are a turn for profit place. They get all these donations and HEAVILY push people to adopt dogs that I, as a behavioral analyst, should NOT be adopted out, but they fit a narrative of misunderstood and came from a bad life. If you call and tell them there is an emergency and you have to surrender your beloved pet and want to do the right thing, they will make you feel like tbe worst people on the planet - like you just got up one day and decided you didn't like your pet. No, things DO happen and where is a judge-free place to go to for help? Not here. Without knowing you or your situation, they will berate you and say things like "mm I see." I'm not sure what is humane about this place, but it's not the way they push dogs on people who shouldn't be in homes and it's certainly not in the way they treat people. They do NOT give health records for their animals, either. They should call it what it is: a for profit pit rescue.

Very nice, helpful and friendly. Chance has great customer service…read more Easy return process if necessary

My pup had a GREAT spa day--though it was interrupted by a rude store clerk, Brian. But OVERALL,…read moreher cut was PERFECT, and she definitely thinks she's pretty (as she should). However, due to Brian's harassment, everyone was so flustered that she FORGOT to spray her with perfume--which is such a shame because she deserved the full pamper experience.