"Over 25 years of experience" and still can't get it right... (Either that, or they just don't give…read morea **** about their customers). CRAIGSLIST FAIL: These morons constantly list things for sale on Craigslist (as if they were a private seller) but they use their business phone number. Because no one answered the phone, I googled their number to see what kind of nimrod I was dealing with and lone and behold, it belongs to Riverside Pawn- "with 25 years of experience!" WEBSITE FAIL: Another brilliant website owner who believes he needs 10 pages with nothing but a single sentence on each page. On one page, the website invites you to come in to the store, but doesn't post store hours and of course, they are nowhere on the website. This is what the little box says: "To have your items priced, please stop in our store. - Our location is posted under our "Location" tab." Really? You want us to click on more tabs? You couldn't fit 14 words on a single page? Look, I can do it all in less words: "To have items priced, please visit our store located at 6621 St. Claude Ave. Arabi 9-5 Mon-Fri" Don't get exited and drive down there because those are not the real store hours, I'm just making an example. No one except the owners with their "25 years of experience" really knows the store hours. I even tried supersizing a picture of their front door, but I found nothing. The fact is, I could fit everything on your website in to 1 page and still have plenty of room. ANSWERING MACHINE FAIL: Instead of having an answering machine that says: "Thank you for calling Riverside pawn, located at 6621 St Claude Ave in Arabi. Our store hours are nine to five monday through friday. If you have reached this message during normal business hours we are either on the other line or assisting a another customer. Please leave your name, number and the nature of your inquiry and we will call you back at our earliest convenience" what you get is A GOD DAMN FAX MACHINE SCREECHING IN YOUR EAR! "25 years of experience" of what, getting drunk? How does it feel to have a 19 year old tell you how to run a business?

This place is a straightforward pawn shop. Tools and electronics for sale, a couple firearms. No…read morebig deal. however, they have a FFL. they can transfer a firearm to you legally. this is what I used them for. They are nice folks and will help you out, and make sure you are doing things legally. they will transfer a firearm for 30 bucks, and they were open when they said they would be. dont know what the other reviewer's problem is.

From a customer perspective, my experience was very mixed. When I called to ask if they had the…read moreconsole I was looking for, the lady on the phone was very nice. They had the item, and for a cheaper price than another pawn store, so I decided I wanted it. She gave me her name and told me to ask for her when I got to the shop. The service I got once I was at the store was different. It may not have been intentional - maybe he was on the spectrum, or maybe he was high on something - but the guy who helped me came across as kinda rude and patronizing. I was initially excited about the savings of buying a console in a pawn shop instead of new or from an individual, but between taxes and the return-warranty it ended up being about the same price as buying from an individual, and the in-store service was just uncomfortable.

I've been in there several times and it's just a seedy atmosphere. Although pawn shops aren't the…read morefanciest of stores, this place gives me the creeps. And the help is quite surly. I wasn't too impressed with their lowballing of merchandise; for myself, and for other customers around me. I went in twice and both times left without selling or buying. I had two rings: one a small gold wedding set with less than a 1/4 karat diamond and they offered me $240, which was fine; but my platinum 2 karat diamond engagement ring which was gorgeous and untainted, and platinum wedding band with almost 1 karat, which originally had been valued at almost $5,000, only rang up $500. Seems like a screw is loose somewhere!

Went there today did not even get acknowledged when I walked in. Worst customer service ever would…read morenot recommend to others!

BJ's Jewelry and Loan is one of the best pawnshops in the New Orleans area hands down! The jewelry…read moreselection second to none. I suggest that if you never stepped into a pawnshop, do it. Even just to look you might be surprised at what you will find.

This place is borderline criminal! Wanted to sell an item…read moreworth over $700 used. I was offered $100 and a discount on a trade deal. Beyond insulting! Don't even bother here. Better off on FB or Craigslist.

This business and its sister business that they often refer people to are both borderline scams…read more I come in to pawn a $400 piece of sound equipment for less than $100. Man behind the computer tells me the equipment is really worth $90. I ask him what his source for this is, he shows me Jasonbooks.com. Jasonbooks.com is a scam, verifiably so. I don't know what this business is a front operation for, or why they think people are so stupid, but I'm pretty sure this real estate could be better occupied by something more respectable, like a porn shop or something. Disgusting and insulting.

I made a purchase online via the "Used Guns Bravo Store System" and the next day i went to go get…read moremy purchase and they acted as if they couldn't find it. Then the went in and out of the back warehouse looking at i guess my order whispering. After a few minutes two different older males came out the back and stated (1) "It was sold and was wrong. We don't have it" stated the male with dark hair and glasses (2) " yeah, the price listed on the site was wrong and that was some other charges and fees total" stated the same guy. (3) "C'mon man you think we would sell you that gun back there for that price?" stated the much older guy with the gray ponytail. So they did have it and just didn't want to hand over what i paid for. I was told that" the sale would be canceled and have a good day by the guy with the dark hair as the guy with the gray hair stated " I'm not giving that gun.... and who listed as i walked out. That purchase was as legal binding contract that goes both ways even if i made an offer/bid of $1000 for a firearm worth $99.00 i would be told its a legal binding contract and would be charged. The difference is i would have honored that agreement because i should have done better research unless they false advertised. The firearm wasn't sold just moved to another location which is why i have an issue after buy and upgrading firearms with Pawn Depot. I knew the gun would show up for sale and I've done my homework with paperwork. Just truly disappointed they were not honest upfront, lied, connived and manipulated the whole purchase instead of working something out with me. I can and will add pics /Document uploads to this platform, if necessary. I will reach out to Bravo "used guns.com" legal department. It was and is a legal contract that the canceled for Pawn Depot reason being" couldn't be shipped " when it was an in-store pickup. It's just the whole manipulation part instead of just saying " hey we f'ed up and noticed after you purchased the firearm. Could we work something out

Guns will rust in their possession. They do not care about your items. They are left in a general…read morepile on a shelf or table until you retrieve them. My laptop is dusty, dirty & scuffed now. Staff is lacking training and general knowledge. A female representative stated I did not have to wait for a service. Hours later upon calling to inquire about my item I was told by a male representative that they did not submit my documents due to me leaving.(Remember the female employee stated that I did not have to wait during the review.) Go elsewhere, they do not give you loyalty cash or anything. Save yourself the time and stress and proceeded about 6 blocks further and visit BJ's or ANYONE EXCEPT PAWN DEPOT OF GRETNA.

I went here looking for a ring before my vacation and Benny was a great help! I found what I wanted…read moreand he made sure to have it sized and ready before I went on my trip. They truly have an immense inventory of jewelry!

This review is directly relating to prior business I've done with this establishment. IF YOU PAWN…read moreYOUR ITEMS HERE DO NOT TRUST THEM. An item of mine was sold here and I went to retrieve it. The moment they learned I wanted it they changed price on me three times! After already doubling the price they paid for it. This place is a complete joke. If I had the ability to rate 0 stars I would have promptly chose that option. Owner is cheap and untrustworthy. I HAVE DONE BUSINESS HERE IN THE PAST HOWEVER I WILL NEVER BE BACK.

I had a great experience selling my gold with Susie. She was professional, patient, and took the…read moretime to explain how everything was valued. The process was smooth and I felt I received a fair price. I would definitely return and recommend them to anyone looking to sell jewelry or scrap gold. I'll be back to shop. Thank you!

Been here a few times and the ladies working here were so sweet and very informative and helpful!…read moreThe fees were not bad at all, and the process was very simple. Will be back!