My wife and I were in a pickle. We live in Tahoe, came into town for new tires at Walmart and they…read morecanceled the service due to wheel bearing issues. We didn't want to drive back up to Tahoe with the issue so I called almost every mechanic in the area and Stafford was the only one willing to take a look at the truck. John(owner) addressed the bearing issue, mounted the new tires and had us on our way within an hour. It's a great shop, great people, and I can't thank them enough. I am definitely planning on bringing my truck to them in the future!

This was the second time I took my car into Stafford Automotive. From the politeness to the precise…read moreautomotive repair this shop is a honest "home-town" business who makes it a point with customers like me to receive excellent service and at fair price for their repairs.

Owner, Jim and employee Tommy did an awesome job figuring out my electrical issue. Not only did…read morethey do a fabulous job, they did not charge me an arm and a leg. My husband was unable to take my car in, and I was concerned about being overcharged or screwed over. What an upstanding business, and business men. Thank you Gentlemen for your INTEGRITY! We truly appreciate your great customer service. Karen L. Acura TL Minden, Nevada August 18, 2022

Excellent service, very professional and friendly. Tommy and crew will be our mechanics from now…read moreon. Thank you Presto Auto.

Yesterday I went to each dealer in Reno-Carson to try all EV's and be sure of my next purchase…read more After spending my entire day with countless dealers looking for the best value I came to Hohl Subaru last and was helped by Billy. Billy was attentive and read the room well, I was exhausted by my visits. He was careful and courteous and didnt waste time. It was unexpected and welcome and to my suprise gave me the most competitive deal of the day. After visiting everyone else the most enjoyable experience of my day was at Hohl Subaru with Billy. I didnt end off buying the soltara we discussed and went with an ioniq but the experience was refreshing. Thank you

Fast, friendly service! I was in and out so quickly! I was…read moregreeted as I pulled up and immediately taken to a Service Writer and my car, having an oil change and tire rotation was done soon after! I also like the video inspection they sent me.

Brought my vehicle in to replace my old starter with a new one…read more After having issues w my starter I assumed I had one that wasn't good for much longer. I decided to call Honda and they gave me a quote of close to $900. After doing research I learned that the part was way more affordable ordering online so I did that. I called a few shops who were not willing to install the part. After calling Americas auto center, I was able to make an appointment for the very next day. They replaced the part and found my starter was still good. They found the issue to be a bad connection which they fixed at no additional cost to their already great price quoted. They were honest and fixed the issue. I am grateful for mechanics that don't take advantage of their customers. I would gladly bring my car back for future service needs. Thank you guys for helping me out and the additional effort and service for no additional cost to me. You guys deserve 5 stars !!

I have been going to them since they opened. Always been very satisfied with the work. Pricing is…read morefair. I have an excellent rapport with Ralph. He fixes what needs fixing and doesn't try to upsell. He will tell me if it can't or can't be fixed or if it's even worth fixing. I have taken all my cars there. My mom uses them and my coworkers have used him with great results and feedback.

Aerys at Nissan Carson City dealership was incredible at helping us find the right vehicle for…read moreus--so kind, honest, and truly went above and beyond. Along with their great team, the entire process was quick and easy. Everyone was very attentive and made sure we were taken care of every step of the way. If we ever need anything in the future, we'll definitely be coming back. Highly recommend!

I'm curious if anyone else has had issues with Nissan Carson City Service Center…read more Every time I've had to deal with their service department, I've either been treated rudely or told that my vehicle needs additional services. What makes it even more frustrating is being told that I need to have certain things done through Nissan to maintain my warranty. Today I called because there is an awful odor coming from the rear vents whenever I turn on the A/C in my Pathfinder. I was told they've "never heard of this issue." I did a quick Google search afterward, and it appears there are quite a few Pathfinder owners reporting similar A/C odor issues, so I'm wondering why this seems to be completely unheard of by the service department. They said I can bring it in for them to diagnose, but I'll be charged $189 just for them to look at it. Has anyone else experienced this odor coming from the rear A/C vents in a Nissan Pathfinder? And has anyone had a similar experience with Nissan Carson City's service department?

Very quick and friendly service from Kyle and Jeff Chung! Pulled a brand new vehicle out of…read moredetailing just to give me a test drive. Very detailed and helpful through the selling process with info I wasn't quite familiar with. Thank you both! Taylor

Great salesman, Jeff Chung. Knew his product, answered all our questions …read more The paper signing took longer than I would like. We had to wait for customers ahead of us. The place was busy.

Went in there on a Saturday to complete a purchase on a brand new 2024 street glide. They had an…read moreevent going on so it was a little busy which I understand. After letting them know what time we would be there we still had to wait about a half hour before we can even sign paperwork to take the bike home. I thought I was helping out by rolling the bike in side to do the picture but instead got about five people, whistling and screaming at me and making a big scene. I was with my wife and child at the time. So instead of pulling me to the side and maybe say something, they decided to embarrass me in front of the whole store. I even talked to my sales person on the side and he continued on embarrassing me. After that, we were sent to accessories and clothing area with the salesman behind the counter there just talked down to me in a condescending way like I didn't know anything. Got out of there as quickly as possible. Just very rude to their customers. I don't understand it. This is the second bike I have purchased from them. But unfortunately, it will definitely be the last.

If I could give no stars, that would be more accurate. We dropped off bike, completely detailed…read moreclean, for service. After paying just under $8,000, and picking up the bike was filthy . The customer service was deplorable. We got the bike home, bike was leaking oil. It never leaked before. (See attached pics). Their customer service, well they had none. I had never spent this much on any vehicle repair and have never had a vehicle returned in such poor condition. I would recommend going elsewhere for service or repairs. PS Does not return calls as promised.

A+ 10/10 definitely recommend! Owner was working the front…read moreand she was ever so helpful and kind. Chevy worked on my car and was awesome. He was friendly, professional, and informative. He didn't push services, he simply showed me each picture and answered any questions I had. My new favorite place. I will be bringing any and/or all cars I have to them. I will also heartily recommend them to anyone who will listen. Y'all are awesome, thank you.

In an era where it feels like every customer interaction is optimized solely for maximum profit,…read morethe team at Capital Auto reminded me that professional integrity and genuine kindness still exist. I came in with a specialized battery registration issue--the kind of technical hurdle that usually leads to a "luxury vehicle" surcharge or a long lecture about proprietary software. Instead, the staff handled it with total expertise and, incredibly, didn't even charge me for the reset. As someone who values efficiency and no-nonsense service, I was blown away. They understood that a quick, helpful solution is worth more than the line item on an invoice. They were fast, knowledgeable, and truly helpful during a high-stress week. If you want a shop that prioritizes people and long-term relationships over a quick buck, this is the place. They've earned my respect and my future business. Highly recommended.