Ryan Haffey is the best! He worked with me for weeks making sure we found a vehicle that was…read moreaffordable for me, but also big enough to lug around all my daughters stuff... safe too! I appreciate all the hard work and follow up Ryan did with me to ensure he got me a good vehicle and wasn't just pushing to make an easy sale... The shop out in Carson City for Eagle Valley sucks though. They don't answer the phone, they don't update clients, the misquote things. The service provided here will ensure that I don't use them for any issues with my vehicle, it's a joke and a waste of time. Forget saving money or trying to support the company that I bought the car from. They're the worst.

I almost purchased a 2013 Subaru Impreza advertised at 91,499 miles from Eagle Valley Motors. After…read morerunning the Carfax myself, I found a "Potential Odometer Rollback" warning. The history showed 65,292 miles in November 2023, 167,827 in July 2024, then 68,282 on an August 2024 emissions inspection. None of this was disclosed during the sale. The salesman, Toby, was extremely pushy about payment. He insisted we pull cash from an ATM, rode with us, and became frustrated and rude when I chose a money order and a wire transfer instead. We declined the dealership's financing and extended warranty. We never took possession of the vehicle. We canceled the money order and wire, returned the key, and issued a formal written cancellation. The main reason we walked away was the undisclosed odometer discrepancy. The high-pressure payment tactics made that decision easier. If you shop here, run your own vehicle history report and do not let anyone rush how you pay. I would not recommend them based on this experience.

My family has been going to Small Car Motors for years. Anytime we have car trouble, they take…read moregreat care of us. Jose / Alfredo is awesome and knows what he's doing. We're always happy with the service, price and quality of the work. I would definitely recommend them.

This is an initial review as I want to give them a chance to make things right and I will update…read morethis review in the near future... I purchased a truck from here on May 9, 2023. Exactly 1 week later the engine light came on for the catalytic converter. I called and let them know and they said to bring the truck in the following week. When I picked up the truck, the mechanic said that he put in a bottle of Rislone and drove it to Reno and back and that should have fixed the issue.. this is where I started thinking my purchase here was a mistake as the mechanic lied to me saying that he paid $60 for the Rislone. Even the most expensive places in town sell it for under $30.. but hey, I wasn't being charged for it, so I brushed it off. After that the truck seemed to be running ok until exactly 1 week later and the engine light came back on for the same thing. I call them back and they said I could bring it back in, but I would have to pay this time... why should I pay for something that they claimed to have fixed? Not to mention the engine light coming on for the same thing twice in the 3 weeks I've owned the vehicle. Putting in a bottle of cleaner and resetting the engine code is not a fix. So the lady says she'll talk with the owner and call me back the next day..so far, no call back from anyone. At this time I would not recommend this car lot to anyone. Also, if this doesn't get taken care of soon, I will call the BBB to report them.

Great salesman, Jeff Chung. Knew his product, answered all our questions …read more The paper signing took longer than I would like. We had to wait for customers ahead of us. The place was busy.

Jeff Chung was very informative and great at explaining all the information we needed for the…read morepurchase of our Seinna.

The reviews don't look good for this dealership, too bad. No I won't buy anything from them, need…read moreto fire the head person, who thinks it's ok to sell a deflective truck.

This dealer is horrible they sold me a $50,000 used truck and complete brake failure less than two…read moremonths after purchase needs all new pads and rotors and they refuse to pick up any of the cost. I'm stuck 500 miles from home and have to pay out of pocket for complete brake replacement. They are scammers do not buy from them

My family and I were on our way to Lake Tahoe and my transmission blew after passing mono Lake…read morethank God for the trustworthy amazing mechanics and Shannon with her great service and help as they got us home in less than a week and was able to find a refurbished transmission the work was amazing. My car runs amazing now and we were able to drive all the way back home to Long Beach California. I highly recommend Carson service center. The price was extremely fair considering I had to replace my transmission. They did not gouge me or overcharge me due to my vulnerable situation they were very accommodating and this is a place. I would definitely go back to if I lived in Carson City.

One of the last (and best) honest service center/auto repair place! The people are actually nice…read moreand takes good care of their customers!!!

Good running cheap "Bic-mobiles" they're great for 4-5 years, then you get another. The sales lady…read moreis awesome. If I need an A to B car, this is the place.

Definitely the pinnacle of small auto sales businesses in the area! Heidi was so easy to work with…read more She's got the patience of a saint and is quite knowledgeable. I spent quite a bit of time and multiple test drives, but we reached a deal on a car with no difficulties at all. She even got me more for my car than was quoted elsewhere. For me, Heidi and Karl are absolute models for how to operate a small business in this town. If you need wheels look nowhere else! They're the best!! Very happy. I will definitely refer people to them.

My friend bought a vehicle here a few months ago and have had nonstop problems since the day she…read moredrove it off the lot. When she tried reaching out multiple times to discuss options, she was either ignored or yelled at and hung up on. They did not honor their word or stand by the agreement made at the time of purchase. If I could give 0 stars, I would. This dealership takes advantage of people and sells cars that are not reliable. Beware before buying from them!

Good service good people! Had machine shop work done, very pleased.recommend this shop for machine…read morework and repair at both locations.

Bought a 9000$ 1998 ford mustang "everything new and ready too go" blew up not even 6 months later…read more due too after market oil gauge not put in properly it was duck taped and that's how they did it don't trust anyone here there unreliable and just scam artist in general. 0 stars if I could!

AJ (the owner) sold me a 2010 Ford escape with tires that appear to have good tread, but after…read moregetting my first oil change, the auto doctor in truckee informed that that not only was I sold a car with tires that are 9 years old, (which is illegal), but also the oil gasket was stripped by the last person to do the oil change (the dealership). After owning the car no less than two weeks, I was quoted $2,200 of work to be done, on a car I paid $20,000 for. I called AJ and he refused to make things right with replacing the oil gasket, and he wouldn't even offer to replace the tires. The only agreement we could come to was that we split the cost of tires, and he quoted me $300 to split the tires which I agreed. Today he called me, quoting me double, close to $600 for getting the tires, make me pay $600 for his mistake. I'm reporting them to the Better Business Bureau and I strongly advise anyone who reads this to avoid this business. Not only is the owner breaking the law by selling me a car with tires that are 9 years old, he endangered my and my families well being and safety, so he can make more of a profit. This man and business is unethical, avoid at all costs. I deeply regret buying a car from Budget Auto Sales.

WORST car dealer ever! Yes, there lot is not great, nor are there car selections... which should…read morehave been a RED FLAG for any car buyer. They sold me a LEMON. I've since been making payments on one of the worst vechiles I've ever owned. All while it sits in my driveway BROKEN. SCAM SCAM SCAM. They will fix up cars just long enough to last thru your test drive!!!! BUYER BEWARE!

My son filed a complain with BBB in Nevada about a problem on a jeep wrangler with problems not…read morereported at the time of the sale with any response from them yet since more than a month ago, so once they take care of it we will post their performance and how they take care of the customers, in the mean time be careful with them. Sep 05, 2014

See, here's the thing: anytime a person buys a car, and especially a female, they just don't want…read moreto drive off with a piece of junk that dies 500 yards away from the lot. Too bad that's such a sweet sentiment with no place in the real world of used car lots. Unfortunately for me, the car I purchased was only the second one I'd viewed and test-driven but my father, the guy I thought knew more than I did when it came to cars and their mechanics, convinced me it was "the one", ya know like if this was my future husband he'd be plain, a little beat up, old, poor, and about to die. (Quite the catch, right?) This is where I utter a rather inappropriate, although appropriate, expletive like F%*K. But hey, Brandon (the owner and chief salesperson) told me he'd give me a deal. We quibbled about the price for all of one minute (I got him to drop it 500 dollars, but I'm sure he made an easy $1,500 off of the transaction) and I drove off with my new (er, used) merchandise and not a "yippee" hand pump in sight. Not pleased with my new piece of mechanics but when you don't have much money to spend on a set of wheels, you settle for what you can get (isn't that just typical?). So somewhat content for all of a week and a few days until I had to fill the gas tank annnnnddddd the car didn't start. SERIOUSLY. I sat in the gas station for a minute and a half turning the key in the ignition trying to get the damn thing to start. It did but grudgingly. And I drove off hoping it was a one-time mishap (only sort of hoping, I knew it wasn't so I just had to wait until the next tankful of gas to test it again). Then, it happened again. Fill the tank full of gas and the damn thing doesn't start. OMG, I'm that girl from the ridiculous movie where she's screwed over and the snake salesman snicker with audience at her stupidity. F$*K. Not only that, but the "Cruise control" didn't work since day one, so there's the second tally on the WTH list. Oh wait, I'm not done. Third, my key FOB doesn't work and it'll cost $250 to get a new one. Thanks so F%$*#@G much. So what do I do, but bring it back to the dealer and plead my case? Brandon got riled up like a humiliated child and accused me of accusing him of knowingly selling me a car with a defect and blah blah blah. Long discussion short, I had my legal jargon all in a row and he knew it. After all, his associate sales guy told me that Brandon knew about the problem with my car and advised me to just "leave the car running when filling it with gas". Right. There's a reason that signs around the gas station say "Turn off Engine." Duh. And since he clearly didn't divulge the defect of the engine, it leads me to believe that he doesn't exactly check over his cars before he sells them, which is ILLEGAL. My advice? DO NOT BUY A CAR FROM KING'S AUTO OUTLET. DON'T. DON'T. DON'T. (Bold, italicized, underlined and the whole schebang.) *6 month later update: My car engine DIED. As in, the very engine broke to pieces and, if it was the rib cage of the person bursting forth with gory violence, you'd understand how incredibly HORRIFYING that experience was. SIX MONTHS. 6 MONTHS and my piece of shit car was DEAD. Thank you, King's Auto Outlet, thank you. If I was a truly aggressive person, I would have left that broken engine on the front porch with a nice red bow. (Unfortunately, that would just be a little too extreme. But one can daydream.)

Easy used car buying experience…read more Happy with the negotiations. Wife loves her SUV. Great post-sale customer service.