I used to think the most important things in life were family, loyalty, and a good quarter-mile…read more Then we started our home remodel, and I added one more thing to that list: finding the right tile rep. Dominic (aka Dom) at The Tile Shop on De Zavala is built different. Patient, knowledgeable, and somehow completely unshakeable -- even after my husband and I changed our minds approximately 47 times. He guided us through every option with the calm confidence of a man who has driven through a concrete wall and walked away fine. You don't just buy tile here. You become family. Five stars. We ride together, we remodel together.

First of all I need to say the young lady that helped us was awesome. (Stephanie)…read more She did tell us several times any inside titles returable. Never said it had to be a full box. When my back splash was finally finished I had left over title 5 pcs missing from 1 box and 15 missing from the other box. When I called to confirm I was able to return it. Was then told it has to be a full box and Also that it Ststes that on bottom of receipt. Of course I didn't see that on there. Was just so happy with the assistance I received. Also looking up reviews it states " The Tile Shop allows you sixty (60) days to return unused tile." Where does it say FULL BOX!!! So now stuck with the Extra title.

Worked with this company on multiple projects. Highly recommend. Good communication. Fair pricing…read more Jobs were done well! Thank you!

Called on to power wash my driveway and replace a sunscreen. Showed up on time and did a great job…read more I'd definitely recommend and I'd definitely call on them again when needed. Did give me a military discount.

Sam is a true gentleman. He is very professional, always kept us updated on when he would be here,…read morehow the project was going, and everything in between. He remodeled our kitchen and now one of our bathrooms and we will continue using him for other projects as well. Our kitchen is gorgeous and our bathroom is just the same. 11/10 every time!

Very high quality work at a reasonable rate, highly recommend. He is fast, thorough and easy to…read morework with. He also has a wide variety of skills.

So if I had done a review on the first install it 100% would have been 1 star. Apparently I had…read morereceived defective carpet, so it would pull out easily and also the carpet had a pattern stain that you could clearly see once vacuumed. It also had several gaps where the seams met. The installers assured me this was normal and that the seams would fade. I was shocked considering the price we paid for the carpet. Also, I asked a few experts in the area and they also agreed this was not correct at all. Well two weeks later and it honestly looked worse. So I called them back. They "fixed" the seams they said and left. I didn't have a chance to look before they left as I was on a work call. I checked shortly after and same deal. I ended up calling my project manager at Sunn and she came right out to check. Well lo and behold, she immediately could tell something was wrong even though the installers assured me twice that everything was ship shape. She had me send over a piece of the carpet to get tested by the vendor. That ended up being about a one month waiting period. The vendor got back to me and agreed that the carpet was defective and offered a full replacement at zero charge. They were extremely compassionate and empathetic, so it made me feel much better since the installers made me feel like I was going nuts. So we got the second install done on the carpet and it is MUCH better. There are still issues at a couple seams, so I am not 100% thrilled. But it did take care of the major issues we had. To be honest, I was pretty surprised the whole time that the GM or owner of Sunn carpet didn't follow up on this at all. The only thing that saved them from a one star review was their project manager to be honest. So I am so appreciative of her help in all of this. But I do think that better quality control would help this company a lot. Also, a follow-up after install to ensure customer satisfaction should be standard. But it is what it is. I would be a bit hesitant to use them for my next fooring project given the circumstances. But at least it wasn't left in the state of the first install. DM me if you would like the first or second install pics. If I posted the first install pics here I think it would severely hurt this business, so I refrained from that.

Sunn Carpets performed exceptional results for our luxury vinyl flooring and stair carpet runners…read more Project management communication and time were right on schedule. We were quite satisfied with the quality of the work and clean up after the job. Our sales provided the information needed for us the make the best value solution.

Daniel and his assistant were great. Daniel came over and gave a great quote and got me on the…read moreschedule quickly. Job was done in a little over a day due to some hiccups and additions on my end, which he was very accommodating about. Got panels placed into one of the bedrooms. The fitting and job was carried out excellently. Recommend their services.

I can not express how pleased we were with Daniel's bathroom Tile work. Excellent! He was prompt…read morefrom my first contact with him. Daniel also did Sheet Rock, Texturing, and Painting to complete that bathroom Tile project. All Beautifully done and timely. As well I asked him if he worked with doors that stuck and would not open or close properly. I could not even use that door because it was so bad! Daniel identified and solved the issue in the kindest manner!! We definitely will be welcoming Daniel, back into our home.

Excellent workmanship of a quality engineered wood flooring product. They also performed drywall…read morerepair and painting of ceilings, walls, and cabinets. My wife and I can't state enough our pleasure with the finished product. The moved furniture, took down and put back wall fixtures, completely masked and taped all areas where they worked. They removed and disposed of all old carpeting and tile. A truly outstanding job at a fair price. We couldn't be happier.

I got a few estimates to change all the carpeting in the house to engineered hardwood and River…read moreCity was by far the best estimate. From the moment I met Tyler, I felt very confident his company would do a great job. He was very professional, patient, answered all my questions, brought samples for me to choose from, explained the materials and the process. His crew showed up every day on time. Juan was amazingly skilled, replacing 1800 sq ft of carpeting in three days! The floor looks beautiful, modern and inviting. They did a great job and I'm very happy with the result. Highly recommend River City Flooring.

As soon as I walked in I was greeted by cashier. Love their selection and how everything was…read moredisplayed. They had a variety of bathrooms displays with different materials to demonstrate color selection/possible application. Plethora of ots of tiles, hardwood, luxury vanilla, laminate, brick, backsplash. Wish they had more granite options. The staff answered all my questions and were extremely helpful in making our selection. They had huge variety of prices for every budget and they were great value. Will go back.

My husband and I are interested in upgrading our back patio and thought we would stop in and see…read morewhat this place was all about. We were greeted by their super friendly and helpful staff. The place is bright, clean and well organized. They had so many options to choose from and even had clearance options. I think we'll definitely be back when we're ready to take on the next project!

I would highly recommend The Tile Shop on De Zavala. They have a large selection of tile. The…read morestaff members, Dominic, Jessica and Rose are wonderful. Gary Miller

I would not recommend The Tile Shop to anyone. The quality of the installation is unacceptable…read more When walking on the floor, the tiles are uneven and lack smoothness--you can clearly feel raised edges underfoot. Additionally, several tiles are already chipped, despite being newly installed. When I requested that someone come out to evaluate the work, I was told that as long as it meets basic code requirements, nothing can be done. That response is extremely disappointing. This is not just about meeting minimum code--it's about delivering quality workmanship. Anyone can take off their shoes, walk across the floor, and immediately feel that something is wrong. It feels like once payment was received, customer satisfaction was no longer a priority. Overall, this has been a very frustrating experience.