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    Subaru of Cherry Hill

    3.4 (120 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

    Services - Subaru of Cherry Hill

    Auto brake repair

    Auto engine repair

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    Subaru Trailseeker
    Brittany H.

    My husband and I leased a second Subaru from Subaru of Cherry hill and had another wonderful experience! Mark and the team went above and beyond to make sure the process was smooth and we walked away with the vehicle we hoped for. We are proud new owners of a new trail seeker electric vehicle. The whole process from start to finish was so easy! 10/10!

    Hers and his Crosstrek Wilderness!

    A true testament to great service is repeat business. My wife and I just purchased our second Subaru from Mark Haltzman at Subaru of Cherry Hill. The level of service, Mark and finance manager Chris Bobe provide is second to none. It truly has been a pleasure dealing with everyone of the crew members at Subaru Cherry Hill. Top notch service and a fantastic product equals a customer for life. Thank you to the entire staff!

    Will H.

    With the odometer approaching 6k miles, my '19 Impreza Sport was due for its first service. Since I drive right by this dealership every working day, I figured I'd schedule it right here, and I'm glad I did! My appointment was for 7:30 am, and I worked with Chris and then Kay in the service department. While I enjoyed 2 cups of the free Keurig coffee and the surprisingly comfy chairs in the lounge, 8:15 am came before I knew it, and the car was done! They even threw in a free (desperately needed) car wash. Everything went off without a hitch, which I don't typically expect when taking a car in for service. Subaru of Cherry Hill is where I'll be for my next service at 12k. They were so efficient, my shift at work doesn't start until 10 am! Time to go get more coffee.

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    Page 1 of 3

    Ask the Community - Subaru of Cherry Hill

    Review Highlights - Subaru of Cherry Hill

    Thank you again to Mark and the entire Subaru of Cherry Hill team for their outstanding service.

    Mentioned in 12 reviews

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    Kia of Cherry Hill

    Kia of Cherry Hill

    2.0
    (263 reviews)

    In February 2025, when my 2023 Kia had around 47,000 miles, I took it to a Kia dealership to…read morereplace the front brake pads. Since I purchased the vehicle, I had always taken it to Kia dealerships because I trusted certified Kia technicians to service my car properly. They replaced the front brake pads and I picked up my car. At first, I did not notice anything unusual, but after a few months I realized that I had to press the brake pedal almost all the way to the floor to stop the vehicle. I wanted to go to the service center right away. But I couldn't, because of school, I could not return immediately, but once summer arrived, I took the vehicle back. At that point my vehicle had around 53,000 miles and the braking issue had become serious. The car would not stop properly unless I pressed the brake pedal almost completely down. I explained my concerns to the service department and they inspected the vehicle. The employee assisting me first told me that I needed to replace the rear brakes. I responded that during my most recent oil change, which had only been a few months earlier, the dealership's own inspection report stated that my rear brakes were in very good condition. After I pointed that out, another recommendation was given. The employee named Tim then told me that I should replace the brake fluid. That was the moment I became suspicious. First I was told one thing, then something different. Later, the same employee told me that when I get into the car, I should pump the brake pedal and that the braking would improve, and that this was considered normal. While my vehicle was still under warranty, I visited another Kia dealership. However, they told me that because the brake pad replacement had not been done at their location, they would inspect the issue but would charge a diagnostic fee. I decided not to pay and left. I asked multiple people afterward and was told that if the brake fluid still looked clean and remained full, it might not actually be the issue. I continued driving the vehicle. At around 58,000 miles, my rear camera failed. I had a long discussion with the dealership about that issue as well. At first they said it was software-related, but eventually they replaced the camera. Now my vehicle has reached around 70,000 miles and the brakes have become much worse. About a week ago, during an oil change, another employee again told me that changing the brake fluid would solve the issue. But when I returned later (after three days) , I was finally told that the brake master cylinder had failed. I asked them why they did not tell me this when I originally came in at around 53,000 miles and explained that this issue was not new. The employee checked the records in the computer system and confirmed that yes, I had previously visited and that recommendations had been made. Those recommendations were exactly the ones I described above. That was the moment I felt something was wrong. My impression was that they may have already had enough information to investigate this issue more seriously earlier, but instead I was repeatedly given different recommendations while the vehicle was still under warranty. Now I am being asked to pay around $900 for the repair. At this point, I feel like I have been left carrying the cost of a problem that I reported much earlier. I feel disappointed and misled by how this situation was handled. I feel like a victim! In addition, I am preparing to take them to court. My advice to future buyers: if you are purchasing a new vehicle and want to avoid experiences like this, DON'T BUY A KIA. Its parts break down very quickly and Kia's service department doesn't seem particularly eager to fix this. I am sharing service records and photos as well. I covered the VIN number and personal information. I hope sharing my experience helps future car buyers make informed decisions

    Just submitted their contact form about my experience I had this morning. Unfortunately, if you…read moredon't know, the online form you fill out go to SALES and not SERVICE directly. I hope my comments find their way forward to George Turner. He is listed as the Service Department Manager online, but not on the Cherry Hill site. A little disturbing about their site is that you cannot find the names of associates in various capacities, especially in supervisory capacities. I will wait to see if I get a callback from the Service Department Manager and report back. My rating above, based on today's visit, would be a one star. If what I was told by a service writer is true, the one star would go to KIA and not the dealership IF they're telling the truth. Need to hear it from the Service Manager.

    Cherry Hill Dodge Chrysler Jeep Ram

    Cherry Hill Dodge Chrysler Jeep Ram

    2.0
    (310 reviews)

    I just wanted to take a minute to rate my recent experience at Cherry Hill Dodge Chrysler Jeep RAM…read more As you can see, I gave it five stars. I have purchased and leased numerous vehicles in the past from other dealerships, but attest this was the very best and smoothest process from beginning to end. More specifically, I would like to give high praise to my salesman, Jayson Ferrell. Not only was he extremely genuine, but he was also a true professional. I did not walk into Cherry Hill at 4:30pm on a Friday optimistic about leaving with a new vehicle. You see, I spent two months looking for the newly released 2021 Jeep Grand Cherokee L - in a specific trim and color. Fortunately for me, Jayson was able to show me the exact 2021 Jeep Grand Cherokee L that I described. And it just so happened to be the only one available and still wrapped after being delivered just prior to my arrival. While the Jeep was being programed in preparation for my test drive, Jayson and I continued to talk and his knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other local dealerships. His approach was quite relaxed and there was no pressure from him at all. After doing my homework and shopping around, I knew the number that I needed to make things work for me. At no time did I have to go to the mat with Jayson to get to that number. Also, given the current market and the demand for the specific trim and color I wanted, I couldn't have asked for a better overall experience. Not only did I get to leave Cherry Hill with the exact 2021 Jeep Grand Cherokee L that I wanted, but I also left with my dignity still intact. Thank you, Jayson! Thank you for your patience and thank you for also staying a little late to support the closing of my purchase since the cashiers were gone for the evening. Best, Wayne W

    recently purchased a 2021 Toyota RAV4 from Cherry Hill Dodge, Chrysler, Jeep, and Ram. My initial…read moreexperience was positive--my salesperson, Leon, helped me find a vehicle that met all my needs. Unfortunately, everything went downhill shortly after the purchase. Within a week, the check engine light came on. I contacted the dealership and brought the vehicle in for inspection. I was told it was just a code that needed to be cleared and that nothing was actually wrong with the car. However, within 20 minutes of leaving the dealership, the check engine light came back on. I then used the Toyota Connect app, which alerted me again about the issue. I was also contacted by a Toyota dealership and decided to bring the car to Holman Toyota instead. Their team was professional, responsive, and thorough--completely different from my prior experience. After inspecting the vehicle, they determined that the car needed a new catalytic converter, which is a significant repair. What's most frustrating is that Cherry Hill Dodge, Chrysler, Jeep, and Ram took no responsibility for selling a vehicle with this issue. They refused to reimburse diagnostic fees and showed no accountability. When I raised concerns, I was even asked why I didn't bring the car back again after the light returned--despite already having a poor experience and losing trust in their service. It's clear to me that the vehicle was either not properly inspected prior to sale or that the issue was overlooked entirely. Either way, the lack of professionalism and unwillingness to make things right is unacceptable. Thankfully, the vehicle was still under warranty, and Holman Toyota is handling the repair properly. I would strongly caution others against purchasing a vehicle from this dealership based on my experience. I also reside out of state and have incurred fees from taking the car back and forth from PA to NJ. I strongly recommend NOT using this dealership EVER!

    Tesla Cherry Hill

    Tesla Cherry Hill

    3.3
    (36 reviews)

    Don't mention you serve in the military! I purchased my 2nd Tesla today. I own a Model Y and just…read morebought a Model 3 for my wife. No issues with the first place I bought my car North Jersey. This place seemed to be bothered by me being there. I was never able to get anyone on the phone and texts were answered sporadically. When we locked in our buy we were told there was the federal rebate, $1000 referral credit, ZERO sales tax, $2000 NJ rebate, and an additional $2000 rebate if I made less than $150k per year. After checking my details I was told the $1000 rebate was switched to $500 recently. When I showed here where it said $1000 she said "I don't know what to tell you". Another sales rep said "hey it actually says (UP TO) $1000 and that's only if you get a Model S. The rest are $500. They initially didn't credit the $2000 rebate because our mailing address is in VA. I am a NJ resident stationed in VA. This was not ever explained, but I was able to add it. I was then told I had to apply for the second $2000 rebate and it would take 3-5 days to complete. So my choices were to take delivery or return after this process was complete. We drove 3 1/2 hours to pick up this car. THEN I noticed $1,400 in sales tax. They then told me that a week ago it was changed from zero to 3% tax. I said I signed the paperwork before that went into place. Again I was told "I don't know what to tell you. Every comment was short and rude. I have never been treated with as much disdain for being there. I was treated this was in front of my wife and son. I love these cars, but I sincerely regret doing business with Cherry Hill (the place I call home). VERY Disappointed!

    Tesla takes some getting used to. While the pandemic's aftermath has made buying any car a gruesome…read moretale of short supply and egregious "marketplace adjustments" (eg price gouging on any make/model that you'd want in your driveway) the Tesla approach is almost reassuringly bloodless. Here's the car, here's the price and if we're in the mood we'll put you on our waiting list. And, if that disturbs you, tough... as Tesla's MSRP rises almost weekly due to the pesky dirth of the rare earth minerals we need to make batteries. You snooze, you lose. I was just curious as I have no desire to be on the bleeding edge of the first gen EV's but to a car buyer used to wrangling with the Brylcreemed reptiles who shill for the gas-powered legacy makes and hand out rebates like stale gummies, the over the top sanctimony and imperiousness of the Tesla process almost won my respect. Not enough to buy one but for some reason, I think I caught a glimpse of the future and it's not on the buyers side. No stale gummies today. Four stars.

    My Family Car Care Center

    My Family Car Care Center

    4.3
    (22 reviews)

    I have been going to Family Auto for years. They are fair and honest and have the best prices in…read moretown. There is no other place I would consider going to. My brother-in- law was told he needed a lot of work at another shop. When he took his Honda Accord to Family Auto. He was told that her did not need half the things the other shop recommended.

    On April 22, 2026, my daughter visited the Midas location on Haddonfield Road in Cherry Hill for an…read moreoil change, which was completed satisfactorily. However, during the visit she was told that her Ford Focus required a replacement coolant reservoir. Midas charged $119.00 for the coolant reservoir and $30.00 for labor. After the visit, we researched the part pricing independently and found the same coolant reservoir available online for under $50, with multiple reputable listings--some as low as $17.99. The part number is 603-382. When we contacted the store to discuss the significant price discrepancy, we were told that Midas has no control over part pricing and that the lower-priced parts we found must have been "from China." No effort was made to explain the markup, offer a comparison, or provide any resolution. Given the substantial difference between the price charged and readily available market pricing--and the dismissive response when concerns were raised--we were very disappointed with the experience. As a result, we will not be returning to Midas nor recommending this location to others.

    Subaru of Cherry Hill - autorepair - Updated July 2026

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