Exceptional company with an old fashioned philosophy of honesty and integrity. The owner and staff…read moretreat their customers like family and go above and beyond to make your experience a positive one. We have had dealings with several realtors in the area and they are by far the best. Weather you are looking to buy, rent or list a property, you will be in good hands!

BEAR CROSSING: Upon arrival house was dirty. This, the 1st week of March during the pandemic. If…read morethis is how they clean during a health crisis, it is a poor showing. Bathroom clearly not cleaned between guests, hair on floor, mouse droppings behind all furniture throughout the house.. We had to clean the comforter as they were badly soiled, but had to clean the washer and dryer first to clean bedding. This place has really gone down hill over the years. They do not show the shower/bath in photos, and most photos are very old online(not current). The shower has multiple holes in it, just filled poorly with caulk and plenty of mold. Did not appear to be dusted in months as well. Called and spoke to owners and rental management. Both apologized and stated they would take care of it and reimburse us appropriately. Guess what, been 4 weeks with no response from them. That is plenty of time. Will not use again.

We did very well at red dog lodge The place was beautiful…read moreclean amd right on the lake with a dock for 2 boats. So tranquil. A man came twice while we were there to check on the quality of the water in the jacuzzi. Great fire pit. They provided chairs 2 bars. A eating area on the top deck amd a bar and chair on the lower deck near the jacuzzi. I would definetly stay there again Thank you for a wonderful derful place for us to make.familyories. Railey contacted us a week before check in Co tacted us the day after arrival and.everythimg went very smoothly Thank you to the owner for pro riding us with su h a beautiful ppla e to stay. See you im.2027

Very poor management of rental home; misleading and inaccurate posting of property images and…read moredetails; leaking freezer, leaking ceiling in home, filthy bed comforter, drain backup in handicap bathroom - disgusting! exposed nails on deck outdated furniture- vape found in cushions so obviously not vacuumed between guests! never again will we use this agency!

Wanda Snead is incredible. She manages a rental house I own and I have come to trust her…read morecompletely. Her rates are VERY affordable and she's very responsive. Thanks, Wanda!

From the owner: Don't hesitate to call Sam Snead Realty in Front Royal, VA. We are committed to your satisfaction…read more Call us today.

I subleased a house in South Park from an employee of Ondo Rentals, Robert Severt. Worst rental…read more(and sublease) experience *ever*. Admittedly, some of this was probably my fault. See, I spent the last seven years in Texas, where a property with a non-programmable thermostat is all but unheard of, and the electric company advises you to install your own; so I installed a Nest in the Ondos' house, which Phil did not like one bit. Here is a chronological list of relevant experiences, good and bad: - Robert told me the house would be available in May, at the end of his lease term, before I signed his sublease. Subsequently, I found out that the Ondos specifically told him it would not be. Robert also told me the house contained an air conditioner (turned out to be a window unit, located uselessly on the basement floor). - Candi and Phil knew Robert was consistently lying to them, and also to a tenant, and expressed remorse. They were actually very kind about it, tried to find me another place to live. Candi then denied that Robert was an employee. - The house was very cool, but in terrible shape. Screen doors were ripped, the floors gouged and in need of refinishing, bathroom smelled of urine, the bedroom carpet was *disgusting*, paint was peeling in the bedroom closets, etc. Positives: house was huge, kitchen was relatively nice (updated), and furnace was new. The price was about right, but utilities were expensive. - Other houses the Ondos showed me were in *worse* condition and cost more money. - Once, I came home and the back door was wide open. Turns out my roommate was responsible, but I asked Candi if Phil had been over to fix something -- mainly because I wanted to know if someone had broken in. They took this as me accusing them of breaking into the house, and claimed that Phil never enters without calling the tenant first. - Eventually, Phil made me take out my Nest. He paid a company $174.90+ to put a non-programmable thermostat back in the house (where do you even get one these days?). Charging me $175 out of my deposit was somewhat reasonable, since I modified his house without permission, though it could have been handled better (like by allowing me to put the thermostat back the way it was myself). - In March or April, my roommate called in a service request on the dryer, which was turning but not heating. Phil came and looked at it (I was in Texas), claimed it was heating, and left. I returned from Austin to find it still not working, called Phil and left a message, and asked him to call me back and explain what he had done to make the dryer heat. - Phil entered the house without calling me back (contrary to Candi's claims that he always called before entering), again evaluated the dryer, made no repairs, and left. - Not realizing Phil had been there already, I called him again. He was more rude than usual, and then accused me of messing with the thermostat he had charged me to install (seriously?). He seemed to think I'd ripped out his replacement and put in a new non-programmable stat in its place (I had not). Every time I tried to explain it to him, calmly, he cut me off. He accused me of trying to screw with him by claiming things were broken that weren't (do people here really do that?). The conversation culminated with him calling me a moron. - The Ondos threatened to withhold my deposit until the start of next heating season (illegal under WV law) in case I'd broken the furnace. The heater was working perfectly at this point, and was likely going to be out of warranty by the next heating season, so I was skeptical. - I cleaned the crap out of that house before moving out. I didn't think I'd be seeing much of my deposit again at this point, between Phil the verbally abusive landlord and Robert the compulsively lying lease-holder, but I believe in leaving things better than I found them. - Actually, nearly all of the deposit was returned (minus the thermostat, of course). They charged me $10 for "three false service calls." For something I didn't do, $10 was pretty reasonable. They charged me $3.75 for forgetting to clean under the stovetop, also extremely reasonable. They also didn't charge me for pre-existing damage likely caused by Robert, except for the fridge shelf ($9.49 + $7 for gas). - The deposit return came through Robert, and so I asked Robert to also return me the $16.49 for the fridge shelf. That day I got a very angry call from Robert's girlfriend/fiancee, who said that they were going to give me the money but only because I was being difficult and they didn't want to deal with me anymore. To summarize, living in this house was miserable. Ondo Rentals employs a compulsive liar. Phil Ondo is verbally abusive and misanthropic. If you have to deal with them, deal with Candi, or with their daughter (who is amazingly really kind). If you don't mind verbal abuse and living in a slum, definitely rent from these people. And whatever you do, don't install a Nest.

While living at G.W. Phillips I have had a wonderful experience. My apartment is beautiful. The…read moreproperty is quiet and secluded but still close to town. I have never had any issues with my apartment or my landlords. Candi and phill are great landlords. When the wind storm took out the power they came and talked to my neighbor and myself. They let us know they too were trying to help us get the power company out there. And then updated us that the power company would be back in the morning with a different truck. After the snow storm of 2016 Phill came out with the plow and got everyone's car lose and plowed the parking lot. The whole apartment building came out that day. We worked as a team getting the little things uncovered with snow shovels. Phill will fix any problem you could possible have if any. While on vacation out of state I had some issue with my bank account that would have effected the rent check; Candi assured me that everything would be fine. She was understating and patient as I worked the issue out. I had one lees stress that day to deal with and I really appreciated that. She also was willing to work with me when I thought I might have to end my lease early. She was willing to help me look for my sublease. I have never had a landlord ever offer to help look for my replacement. I wish that I didn't have to move back to Florida at the end of my lease term. I am going to miss this beautiful apartment very much. Thank you Candi and phillip. This was a great apartment. Sad to leave it. Also I wanted to thank you for the offer to move back in to a rental unit if I should ever return to morgantown. I appreciate everything the two of you have done us. Melissa and Brian.

I had a great experience with cedar one, and I'm particular their agent Justin Mcgeehan! He was…read morevery easy to work with, and very helpful with suggestions! I would recommend him and the whole team at cedar one!

These people are rented a place that should've been condemned. There was sewer coming out of the…read moretub, mud and mold in the basement when it rained. Not only that after taking them to court to have the lease terminated, they failed to have someone present to turn off the water, even though we were out of the building for a month. Now my sister's credit rating is affected. absolutely do not recommend these people. Find someone else

In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.