Terrific service and kind, caring personnel. Cody was our tow truck driver/operator. He was…read moreincredibly accommodating and did a beautiful job getting our car from roadside to home where we could fix its issue safely. And he placed it perfectly at our home. I am very impressed. Terry was our dispatcher who was also great on the phone. He was cheery and pleasant, which is helpful in a stressful situation that creates the need for a tow. Everyone we spoke to and met was fantastic. I put Joey's number in my phone just in case we ever need another tow. Great job, guys. Thank you so much!

Friendly and fast service! I needed to get my car to the dealership and called around 7am picked up…read moreon 2nd ring. 25 minutes later they were at my house ready to go! Cleanest truck and employees I have seen when getting a car towed. Super service, if you need your car towed call them!

I went in knowing I had a front bumper that was loose, but my low speed driving was also…read morevibrational. Quentin took one walk around and knew exactly what to do. He thoroughly explained what I needed and how he was going to do it. When I said, "Can you also check something else?" I had only managed to get out "the car vibrates..." and he finished the sentance with... "at low speeds? Yeah, this should take care of that!" He called while the car was in the shop and said, "You know three of four tires are bald?" "yeah... I noticed that." "I'll get you a quote before the end of the day." Last time I had my tires replaced at a local chain, it cost more than the tires, balancing, and the bumper and front wheel well repairs combined. I agreed and he went to work. When I picked it up, it drove like a dream. "Ebony" has nearly 130K miles on her, but I swear to you she hasn't driven this beautifully since I got her at 600 miles, nearly 15 years ago. Quentin, Shay (next door collaborator), and their teams got my baby looking and feeling great in no time for a VERY reasonable cost. I cannot say it enough; They are WIZARDS. :)

Quenten Tomlin, owner and auto specialist is extremely knowledgeable and kind. He had a few hours…read morenotice that I had been stranded on the highway with a dead car and it was cold and snowy. The AAA driver recommended 10MM as a local repair shop and boy, was he right. Even though Quenten had other deadlines to meet, he worked on my car until he found the problem and fixed it - REASONABLE. He is definitely a great asset to the Lafayette community and is more interested in customer appreciation than making an extra buck off them. I cannot recommend this place enough, these guys will get you back on the road without robbing you. Thank you again 10MM!!!!

A lifesaver I called Big B's Roadside based on the excellent ratings. My call was answered…read morepromptly, professionally and Mr. B was also a voice of calm and reassurance that was most welcome. I was informed of his ETA the whole time. He towed & parked my car nice and my neat in front of my house. Would use again!

I connected with Brandon when I was looking for a tow after a vehicle accident. He gave a prompt…read moreresponse to my message and his price offer beat pretty much every other company I called. Luckily, for me, I ended up not needing him to tow my vehicle after all. But I was impressed with his customer service and would definitely consider using. Big B's Roadside assistance in the future. Four stars only because I have experience and actual tow. But I give 5 stars for customer service and pricing. Thanks Brandon!

Our truck broke down on I 65 , while pulling our fifth wheel, and after several calls, we were…read morereferred to Jim's garage. From the moment they picked up the phone we felt as though things would work out! They ordered parts, towed us to the garage, and recommended nearby places to eat! Our truck was fixed the next day and we were on the road again! We appreciated their professionalism, kindness, quality of service, and understanding during a very difficult situation for us. We highly recommend Jim's garage and Towing.

I would give 0 stars to this company if it were possible for the poor service and disrespect the…read moreelderly manager gave my son who's a USA veteran. Manager did Not informed us that we had to pay in cash and yelled close to my son and I faces for the miscommunication that only He provided since it shows clearly on website that the company accepts visa and Mastercard. I didn't appreciate his rude approach nor the bad smell of cigarettes he carried. Its unfortunate that I had to experience this bad situation on my first visit to Lafayette

I thought I needed to have my car towed because my battery was drained. He arrived when he said he…read morewould and decided to see if he could jump my car. It worked and I was off to get a new battery. Very friendly and helpful and didn't charge for the jump. My hood release was catching so he sprayed some de-ruster on it as well. If I'm ever in need of towing they will be my first call.

Sigh. What an experience. These dudes work in the gray area of the law and, as much as it's beyond…read moreannoying, you can't do anything about it. I am handicapped and we parked our car in a handicap spot with my placard displayed near the Chipotle on Chauncey and, only a couple minutes later, it was gone. A passerby said it was towed and the lot was a trap. We tried to find a sign until we saw a poorly placed piece of cardboard that said it was a tow away zone. Looked like it was written by a 4-year-old and basically hidden from the other side of the lot (where we parked). Called the number listed and was met by a grumpy, cuss-laden man who told me to bring the fee in cash. These folks are a scam and look out for any posting by JR's towing.

This service is the absolute worst I've ever booked in my life. The worker giving me assistance was…read morealmost certainly intoxicated, as he was slurring his words and swearing. Their rates were insultingly high and they were disrespectfully late to every parking infraction I called about. If you choose any company to book I urge you to take your business elsewhere.

I had a tire blowout that ended up ripping apart a bunch of the wiring and electronics. Drew fixed…read moreeverything in just two hours, and the quality of his work was excellent. He really knows what he's doing. I highly recommend him!

Everything was smooth and fast! Very open with communication about what was wrong with my vehicle!…read moreDefinitely will be coming back again! Best value by far. Got exactly what I needed for a very reasonable price! Thank you!!