Stopped in today because we were on our way up to visit the parents last night and it threw a…read more"service electronic throttle control" error about 10 mins out. We went this morning to the local dodge dealership since we have a dodge eco-diesel and they told us they can't do anything for use since it's from Canada and out of basic warranty. We drove to multiple places that ended up being closed and got referred to upper lakes tire. Thank goodness! Brian was beyond helpful! Even though he said he didn't do much with diagnosing, he came out and ran the codes for us. This is a common problem so he was able to clear the code for us so we can get home and get it back to the dealer who gave us the warranty. To top it off, he didn't even charge us! Thank you Brian and the staff at upper lakes tire, highly recommend!

I took my car in here to have 4 new tires put on. I was in the area visiting family as it was…read moreChristmas time, and my brother looked at my tires and said they were bald and I needed to replace them ASAP. My brother suggested this place and when I called they said they could get the tires and install them that day (even though it was Christmas Eve if I remember correctly) - AWESOME! I took my car in and they completed the work promptly. I was happy with everything. Fast forward about 6 months and I was due for routine maintenance at the dealership (Lexus). Shortly after I dropped it off, they called to ask if I'd recently gotten new tires. I informed them that I had and they told me that whomever had installed them had broken the hub lock. They gave me the broken piece when I came to pick up my car and it was covered in rust where it was broken, so I believe that they (Lexus dealership) didn't break it themselves and try to pass it off as someone else's mistake. Anyway, it cost me $160 to replace it! Also, they told me that I'm lucky I didn't get a flat while I was driving because neither I or the tow truck guy would have been able to remove the tire due to the broken part. Giving 2 stars because they WERE able to accommodate me during the holidays and I appreciate that. However, to let me drive off knowing (they knew...) they'd broken that part is AWFUL. I could have been stranded! I totally understand that mistakes happen, such is life. But to not fess-up and make it right? Sorry, but that's just bad business.

Another shop told me that I needed wheel bearings but I stopped by Justin's shop and asked him to…read moredo diagnostics services on my Prius. Before the day ended I had my car back with new rotors and premium gold brake pads on all for a very competitive cost. I felt that J&C Automotive Service is a trusted business with fine quality and excellent customer service skills. The shop is easy to access off Ohio street. You should definitely stop by and say hello.

Terrible customer service, with absolutely zero communication. Dropped my vehicle off on a…read moreWednesday with the plan of picking it up the following MONDAY- to have an estimate done and start on repairs. Contacted them the following Monday morning to find out they haven't even looked at it, stating they didnt see my keys in the lock box until Sunday. Yet not one phone call was made to try and contact me. Then when I came to pick up my vehicle because I didn't want them working on it, the owner got in my face yelling at me because I was asking them why no one contacted me. I sincerely recommend Not taking your vehicle there!

An employee worked on my truck by the name of Fred ristue. He used a torch and now I can't put a…read morebumper on my truck.

I was very pleased with my first visit to Pleasant Valley Auto. They did the work I asked without…read moremaking me feel pressured into work I didn't need or want. The job was done right and in a timely manner. They even gave me some pointers that I can do myself to keep my car in better shape! Definitely recommend this place.

Easy to get in for an appointment. They had the tires in stock that I needed. It wasn't cheap by…read moreany means but I'm happy with the results. My truck is driving much better than with the old tires.

While vacationing, we had a flat tire. A gentleman at another store recommended this…read moreestablishment. I called and Josh said they could plug our tire. We arrived and they fixed the tire and were most cordial and helpful. In addition, they didn't charge for this service. I would recommend this place without reservation.

Very nice people, very helpful, very reasonable pricing... Overall I met Doug at an auto parts…read morestore and he helped me out when I despritaly needed it.

Doug took my Audi, told me it would be done in a week, then after 10 days he wouldn't return my…read morephone calls and I still don't have my car. After calling the police and showing up on property, it turned out he sub'ed out my car to another repair person and he didn't have it. So I had to wait another week and rent a car. He never made good on this, he just lied and lied and gave excuse after excuse. Oh, and I had to take it to the dealership in Traverse City because he don't bolt back down the supercharger and he almost cost me my engine. He's a burnt out, red neck, with a hillbilly junk yard. Don't take your car here.

My wife and I were visiting the Petosky area over the 4th of July weekend and experienced car…read moretrouble and had our vehicle towed to Brown Motors. We could not have been treated better, Monday morning we contacted the service department and Aaron called us back that morning and had our vehicle repaired by that afternoon. Thank you Aaron and Brown Motors team for taking such great care of us.

Most INCOMPETED shop I ever tried to work with,Service manager,Jack,is NOT qualified to repair a…read morebicycle, For 225,00 diagnostic fee,I got a very incompetent diagnosis, seemed like they thought I was wasting there time,,Brown Motors, Bring youtr tri powered corvette,bring your mini bike, They will gladly tell you anything to get your money,ZERO POINT ZERO STARS

Troy's M75 Service Center exceeded my expectations. My car's alternator died while I was on…read morevacation in Boyne City and I was worried about getting it fixed the day before the 4th of July. The team was understanding and eager to help. They found a replacement and fixed my car the same day despite the busy time. The repair was faster than expected, and the pricing was fair. They provided a stress-free experience. If you need excellent auto repair, look no further. Highly recommended!

Mechanic is not licensed. Put brakes on vehicle to have them fail a week later. Office, reception…read morearea dirty. Dogs jump on customers. Smoking inside in reception area.

We bought a 2015 Dodge Ram 1500 from a dealership near Holly/Clarkston area where we live. We're up…read morethis weekend to visit our parents and had a "service electronic throttle control" error message come up when we were about 20 mins away from Gaylord. We made it home and woke up this morning to take it there first thing. They told us it was a Canadian vehicle and out of basic warranty so they can't help us and sent us away. We stopped by advanced auto parts and they sent us to upper lakes tire who actually helped us. After talking to our dealership, they said Feeny should love this kind of work since they will be getting paid from another dealership and it's warrantied work from them. We called back to speak to a manager once we talked to our dealer, and he told us the same thing. "It's a Canadian vehicle so we can't help you." They only suggestion they gave us was to go to muffler man which is closed today. Whether they could actually help us or not, they need to improve on their customer service and explaining things since they left us with no explanation of why they couldn't help us beyond the fact that they were busy.

Avoid this place like a virus! I took my Jeep Wrangler in…read morefor a simple oil change. They cracked the plastic housing and did not recognize this leading to a large loss of oil all over the highway. I had to stop and fill it up with several quarts. I then took it back to them and they fixed it but left the o ring off of the oil cap. This lead to a major loss of oil to my garage floor! Unbelievable all this over a simple oil change. Quaker state in town has never screwed up an oil change for me, I'd take my car there. FEENY will also pressure you to buy and extended warranty when buying your new car there. I did buy an extended warranty at FEENY when I purchased my new car there. I took it in and they said we can call the mopar rep but we don't think it will be covered? Why? It is expensive was their answer. Of course they are changing their tune now trying to blame it on me. Going on since January and despite multiple phone calls and talking with owner they will not honor the warranty! Also, many times I would try to make an appointment for a repair and often it would take 1-2 weeks to get an appointment! Is this because it takes 3 visits for them to do a simple repair? Is it because the cars they sell break down that much? Is it because they know I have a warranty they wish not to honor? Not sure but either way not good! Service: Fail New car Warranty:Fail Simple oil change: Fail Avoid this place like a virus!