Our daughter started at Kiddie Academy February of 2024. Our overall experience at this location…read morehas been good. The facility is nice, open and they also have camera access. They have additional programs kids can participate in like soccer and yoga (an extra fee) which is great for exposing kids to different sports and leisure activities. The teacher turn-over is high. In my daughters class she has had three different teachers since August and several different teacher assistants. This created some drop off issues but she adjusted overtime. She is no longer attending because there have been several cases of hand, foot and mouth disease. The school notified parents but as a precaution we weren't comfortable sending her back. The lack of cleanliness and staff consistency in my opinion is why there were probably a few cases (I am not a doctor but I have spoken to friends and family in childcare). Would I recommend the school for its facility structure and programing yes. Would I recommend them if you want teacher consistency and a empathetic regional director, no

We're a few weeks into care with this facility and so far it's not been a great experience. The…read morecustomer service is trash; they seem completely unaware that we are paying customers and act as though they're doing us a favor. They've asked for grace through the opening process. The cameras in the classrooms not working appropriately, the safety mechanism on the door not working properly, the opening of the business being pushed back. With that being said, grace is not returned. We tried to drop our 2 month old off today 19 minutes past the "cut off time"- which is 9:30am and she was turned away. First of all, having a cut off time at a daycare that's open from 6-6 is ridiculous, my schedule is flexible and sometimes i don't start until later in the day and prefer for her to be with me instead of at daycare. With that said- we realize that is the rule and should have read their terms closer and paid attention- unfortunately we did not- but when you're open for a few weeks and constantly asking for understanding, you'd think you'd be able to reciprocate. Also, she's 2 months old and our first child. What if there's traffic? What if she throws up on us on the way out the door and we have to change her? We cant drop off our child without a DOCTORS NOTE after 9:30 in the morning? Is that a joke? We have to take a day off work because we were 20 minutes "late" to a place we pay to care for our child from 6-6? The director is a cold, unaccommodating, unhelpful piece of the the business. While trying to use their entrance software, which does not work properly, she sits through the door watching us struggle instead of offering help. Once we finally get into the building and explain the issue we're having, she looks at us like we're speaking a foreign language, despite two seconds later being told by another employee that the system had been doing exactly what we were describing all day. She's standing there when we walk in 19 minutes past their cutoff time and instead of offering any understanding about how hard it is to be new parents during this adjustment period, she just turns and walks away without a word. We've picked up our daughter multiple times with crusty vomit in her hair, having eaten 8oz in an 8 hour period, with poop up her back and past her belly button. Watching on the cameras as she's placed in her crib for a vast majority of the day- that is when the cameras are even working. For a company that's just starting out, trying to establish their place in the community with something as important as our children, you'd think it would be all KIND hands on deck- ESPECIALLY in the beginning. Instead we get attitude. In my opinion, they act as though there's no other place in town that takes children and that we're lucky to be there and not as though we are the consumers who are paying their salaries and keeping the lights on. If the behavior continues, good luck filling your rooms.

We love the professionalism, attentiveness, responsiveness and trust. It's like an extended family…read moreand we're so glad we chose this location. I would give more than 5 stars if I could.

Let me start by saying my child is not enrolled here…read more The purpose of this review is to put info out there for other new/expecting families. We have been on the waitlist for the infant room for almost a year now. We actually got on the waitlist when I was 2 months pregnant. At he time they said they expected to have openings in a year. That seemed reasonable for a good school. So, we paid the $75 (I think) application fee and got on the waitlist. Throughout the spring and summer I inquired about our status every few months and just kept being told that they didn't know, they didn't know, maybe. Well after my son was born in July and I asked specifically about October the answer became a clear, no. Then I get emails to "waitlist families" saying that we have to let them know if we want to keep our status on the waitlist and if so we will be moved up to the next classes waitlist. While I get that this is an in-demand school I feel that they could have been much more honest and open about the likelihood of getting a spot before taking your money. So, I'm sure the school is lovely, but if you're shopping for daycares for your infant...here's what we have been through. Hope it helps.

If you're looking for a preschool for your child, I cannot recommend Planet Playschool enough…read more When you visit, you'll notice that the facility is a house that has been thoughtfully partitioned into different classroom spaces. While it may not look like a large commercial daycare center, don't let that fool you. Behind those doors is one of the most loving, family-oriented preschool environments I've ever experienced. My children absolutely adore Planet Playschool. My son literally calls the director his "best friend," and both of my kids love every teacher there. One of my favorite things about the school is that while each child has a primary teacher, they interact with all of the teachers throughout the day. That means every teacher truly knows every child, and every child feels loved and supported by the entire staff. The teacher turnover is incredibly low, which says a lot about the culture they've built. The staff genuinely cares about the children, and it shows in everything they do. The teachers don't just teach the kids, they love them. My daughter graduated from Planet Playschool and entered the Dual Immersion program with Mooresville Graded School District fully prepared and ready to succeed. Another thing I appreciate is how clean they keep the facility. The classrooms receive a full scrub-down every night, which gives me peace of mind knowing the children are learning and playing in a clean environment. Again, I cannot recommend Planet Playschool enough. We Love Love Love Mindy and her staff!!!

As a dad of three kids who have attended Planet Playschool over the years (with two still there…read morenow), I can honestly say it's been a great experience for our family. The staff is absolutely fantastic! My oldest was more than prepared for kindergarten and had a great year thanks to the foundation Ms. Rachel helped build at Planet Playschool. I also appreciate that they've worked hard to keep costs affordable despite the rising cost of everything else. It's not easy to find a preschool that provides this level of care, preparation, and value. I cannot recommend Planet Playschool enough. 10 out of 10!

My son has attended KKLC since he was two (over 5 years). We left another center in the Concord…read morearea which had a whole host of issues. We've been incredibly happy with the school. The Pre K program prepared him for school. He's loved all of the teachers he's had. His after school teacher has been with him since he was in Kindergarten, moving up every year with his class. That's just one thing that makes this school so special. The office staff has always been quick to resolve any issues I've had with billing or to provide timely information that relates to my child. I've had several friends enroll their children here, some having to wait for a spot. Their high enrollment is just another testament to the fact that this school is doing something right. I can't recommend this program enough.

We love Kings keep!! We visited about six day cares in the Concord area and this one to me had the…read moremost home like, loving feel of all of them. They don't have the fancy gadgets and gizmos but they do have is a warm loving atmosphere and the best teachers I could possibly ask for. I feel totally confident leaving our one-year-old here every day. The administrators s know all the kids by name... They are like a big family.

Our daughter had a wonderful 2 year experience at Grace Covenant Academy for pre-school…read more We had been to Grace for church several times with friends, but do not regularly attend this congregation. We live about 35 minutes away and are happy with our church, which is closer to home. We knew the church was nice and really enjoyed the services, but we were still very impressed when we came back to tour the GCA side of the church campus. The facilities are new, well maintained, and very clean. The entire staff, from the teachers to the front office, were friendly, kind, and even caring. They definitely helped set a solid foundation for her. I cannot say enough about the job that both teachers did to help with the development of her social skills and character. We would have kept her there for elementary, but the hours and commute were not conducive to my work schedule. I would highly recommend looking into GCA if you are considering preschool or private school in the Lake Norman area.

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My daughter started attending Sylvan in November and absolutely loves it! She looks forward to…read moreevery session with excitement. Angel, the center director, has been incredible throughout the entire process. She's always accessible, responsive, and provides clear answers to all my questions.

Amazing tutors and wonderful program. Flexible schedules. They sincerely care about your child's…read moreneeds

Donna is amazing at what she does, she genuinely wants people to better themselves and will go out…read moreof her way for those who don't have a support system to contact her at any point if they're having a moment of weakness. She provides the group/individuals with information while making it an open discussion. If you're looking for a place to complete your assessment and you want to feel comfortable without judgement, go to Climb to safety. Thank you Donna & Tiffany for your devotion & help.

Things have been crazy post COVID, having someone to walk with you through the struggles can make…read moreall the difference! Not only offering individual counseling but also offering group therapy and DWI-Substance Use treatment.

This is my son's second year and he just loves going .wa like it because the classes are small and…read morethe teachers are great