I've been seeing Carly for almost a year now, and she's always amazing. My eyelashes look great…read moreevery time, and I'm never disappointed. Thank you, Carly!

She is a scammer! Took $145 dollars from me for a plant that she did not even intend to send me. I…read moreposted the information online for other to be aware and she promised me a refund in which she has not given. Do not utilize her services because you cant rely on a dishonest person! who is to say that the products she is using is of good quality? Dirty Business owner!! Trifling person!

Beautiful spa in the heart of Haymarket! Was able to book a last minute spray tan with the owner…read moreand she did an excellent job. The product used is all natural and gives you a great color that lasted well over a week before fading. Will definitely be going back for spray tans and will be trying other services.

After the COVID-19 shutdown, my eyebrows were in need of some good care. I was able to call and…read moreget an appointment the same day for an eyebrow wax and tint. Amanda greeted me by name (I was a new client) and was very personable and professional. I cannot say enough about the space. It's a beautiful space, very serene and extremely clean. I felt very comfortable from the time I walked in the door. My eyebrows look amazing and I can't wait to come back and experience a facial and a spray tan for the summer. She has beautiful photo gallery on the wall displaying some of the amazing work she does with hair and makeup for weddings and special occasions. I highly recommend Amanda for her services. Thank you Amanda! I will be back!

I'm a regular client for eyebrow laminating and reshaping, and I've been extremely pleased with…read moreboth the results and the staff. Everyone is professional, skilled, and friendly. The pricing is very reasonable, the atmosphere is clean and welcoming, and appointment scheduling is flexible, which makes it so convenient. The quality of work is consistently excellent--great experience every visit! Totally love how my eyebrows look.

I was able to make an appointment quite easily using their app for an appointment a few days out…read more The salon is very clean and the staff very helpful. The owner did my lashes. She had trouble since my eyes watered a lot, but she was very patient and took her time. I am very pleased with the results and I will be back!

Wow. Horrible service. How do you get your hair done here and they don't even show you the back…read more Half my hair is just half curled and when I asked her to fix it she just shrugged. Say to wait for my appointment for 30 minutes that was confirmed a week ago. Went home to fix what she did and all I got was a blow-dry. How do you mess up a blow dry service???

Worst hair experience of my life! BUYER BEWARE! I went in to get a shadow root/color melt. The…read morewoman who I think is the manager, told me she could do it no problem. She also convinced me to do an olaplex treatment and get a trim. When I walked out of the salon my roots were BLACK and spotted! It was AWFUL! She made it three to five shades darker than my natural root color. It's not even the color that was the worst part though. It was spotted all over my head! When I got home I told her I'd pay for the cut and olaplex treatment but I'd like a refund for the color. She told me if I didn't like it, not to worry because she didn't use permanent color and it would wash out after a few shampoos. Then she agreed finally to refund me for the color while proceeding to tell me she wasted product on me. I had to spend $480 at a different salon for a color correction, and another haircut because upon further inspection, I realized my ends were completely uneven, so I had to get that fixed too. I called Lunaz Salon to inquire about my refund and she told me they don't offer credit cars refunds and I'd have to come in to get cash. I thought it was weird she never mentioned that the first time we spoke, but I said ok and said I'd also like a refund for my cut because it was completely uneven. She started talking over me, yelling, and then told me she was going to refund me for the color, but now she's not refunding me anything and then hung up on me. I'll be reporting her to the VA Cosmetology license board as well as BBB. I tried to be nice at first and she walked all over me. Worst hair service and customer service I've ever experienced in my entire life.

Based on Yelp, I've checked in 18 times, but I've probably actually visited more than that! Just…read morelike most of the other stores in this shopping center was such a great store pre-pandemic. Fortunately, they seem fully staffed. Customer service is always hit-or-miss, mostly miss. The store itself looks very clean and fully stocked. In the past, most of the cosmetics had testers, but I believe they are no longer available for non-prestige items. There have been times were customers open the non-prestige items to test, and then the item either is marked as damaged or may be marked as clearance. It looks like they removed some aisles...or moved them... to accommodate the large Benefits Brow Bar. I didn't see anyone there, so not sure if we need to inquire at the checkout or just stand there until someone acknowledges us. This time, my visit was strictly for replenishing my makeup items, so I ordered via the app and went to the pickup counter. I simply told the employee that I placed the order and picked up the item because I needed to make sure I selected the correct color...she showed a bit of an attitude saying I need to wait about 15 minutes. In the meantime, she went to help other customers. Once she returned, she was a bit nicer. Parking is not an issue as there is plenty in front of Ulta and for the neighboring stores.

I went to the Ulta Beauty at Dulles Retail Plaza in Sterling, VA and had a great experience thanks…read moreto Emma!!! She was extremely helpful as I was overwhelmed trying to figure out what type of product and shade to get. She was patient and walked me through the options. I left happy and thankful. Thank you, Emma! You are fabulous!!!

Avoid at All Costs - Unprofessional, Unsanitary, and Downright Disrespectful…read more If I could give zero stars, I would. I booked an appointment at what I assumed was a legitimate hair salon--only to show up and find a house. The garage was slightly open, and I could clearly see piles of hair from previous clients just sitting there--completely unhygienic and alarming. It was 95 degrees out when I arrived. I rang the doorbell three times, called, and texted the owner. No answer. Minutes later, someone finally opened the door with a rude attitude, muttered that "someone will be with you," and stuck me in a hot, stuffy room with a weak fan, no air conditioning, and dim lighting. Not even a basic hello or any sense of professionalism--just disrespect and disregard. After being left alone and completely ignored for another 10 minutes, I walked out. It was only 20 minutes later that the owner called me and casually said, "Sorry, I was grocery shopping." Seriously? That's how little they value your time or business? The entire experience screamed disorganization, uncleanliness, and zero customer care. I'm beyond relieved I didn't let a single person there touch my hair. Save yourself the headache and steer clear. This is not a salon--it's a cautionary tale.

I so wanted to love it. But I looked way too tan for my fair skin coloring. Like WAY too tan. I…read moreasked for sun-kissed. Also the jug of spray was already sitting there ready when I walked in. I didn't see any other ones. She was lovely though and we talked a lot through the whole thing.

They don't even the phone, and their booking site doesn't work. What is the point of posting your…read morebusiness if you're closed then say that but this is multiple days different times I've been trying to contact them

This place is amazing. I've been going here for over 3 years. Everyone there is really good at what…read morethey do. I normally go to Sara and Sometimes with Tina. My kids go and also my parents now who come from Florida to get their haircuts there. I have sent a few friends there and they continue going. They love it too.they're fantastic at what they do and they always have great customer service

I booked an appointment and when I showed up at the time, they were not able to honor it. The…read moreservice and the vibe was not acceptable at all. I won't recommend it an btw this is not the first time it happened to me.