Roto-Rooter RN49208 New Orleans La…read morePh (504) 370-8335 On 9/21/2023 I had the pleasure of speaking to  Mr.Alan, RN49208 an agent with Roter-Rooter Plumbing Services. He was unfailingly polite, consistently respectful, and articulate. Dressed appropriately. He unexpectedly and meaningfully showed interest in my plumbing issues. I was impressed with my overall experience. I honestly believe that Mr. Alan was committed to giving me an accurate picture of how Roto-Rooter Plumbing represents and conducts their business, an act that shows a sincere desire to please, if not  delight their customers. Roto-Rooter is fortunate to have Mr. Alan as one of the faces representing its company he is highly capable; utilize him wisely. The opportunity to participate in this  review was rewarding. I am thoroughly. Special thanks Mr. Alan Respectfully Submitted N.Hall Cc: Google Local Guides Cc: Trustpilot Cc: Yelp

An honest plumber when so many are trying to sock it to you fast and good work. Great pricesread more

They have helped us out several times with various plumbing issues, they are very knowledgeable and…read moreprompt and prices are reasonable.

I've struggled with what to write in this review all year. I found them very easy to deal with…read more(friendly, polite, etc) and their rates were good, but it took a LONG time for the job to be finished. Read on for the specifics... These plumbers were hired as a subcontractor for a renovation that I did on my house last year. They were specifically hired to attend to the plumbing bits in the bathroom renovation and to install a gas on-demand water heater. First. The unit was installed on the wrong spot on the house. We had selected a spot where it would be the most out of the way, just to the right of a window at the back of the house. It was installed to the left. Not really a big deal, but annoying. Second. A year ago, I was showing a friend the renos and she asked where the thermostat for the water heater was as she has an on-demand system too. We couldn't find it. When I called, the plumbers were "oh right. We need to get back out there and finish that." Except all renovations were supposed to be complete, so I had to let them in instead of the general contractor. Third. When they came to install the thermostat, I pointed out that the flexible pipe that fed the water heater were lying in the dirt under the house, rather than strapped as they should have been. Fourth. The water heater wouldn't heat on a somewhat consistent basis. I discovered I couldn't have hot water AND run the gas dryer. And sometimes there didn't seem to be a reason. Turn on the hot water; nope, runs cold; check the thermostat & it's beeping an error at me; shut the whole thing off; try again in 5 minutes; and it's all good. INFURIATING. After calling the plumbers and then getting some outside advice, it was discovered that short run of 1/2 inch pipe was left in the run to the water heater which demands a minimum of 3/4 inch pipe. Call and complain. Then I got busy with OTHER renovations. Fifth. Discover months later that the pipe was never changed out. Bug them until it happens. So 10 months after the job later, the job is finished. Everyone is very pleasant, but I shouldn't have to hound a contractor for a year to get a job done.

So back on June 26, 2017 George's plumbing came out to check on a leak from my shower that was…read moreleaking into my closet. I was contacted prior to the service call and was told their best guy would be coming out to check on the situation. He was the most senior person they had and if he couldn't fix it, then it couldn't be fixed. He came out and looked for about 5 mins at the several knobs I have that control side jets, rain shower and handle sprayer and couldn't identify the name brand of my shower system. He didn't bother to see where the leak might be coming from or take off any of the handles to even look in the valves. He left and said he would write up a proposal to fix it. Turns out that proposal was to replace the whole system at a cost of $3000. Since then i have had several other plumbers come out to give quotes on replacing the whole system since that's what I was told needed to be done and I wanted to make sure $3000 was a fair quote. Then one plumber finally asked "why are you replacing this?" and he took a few minutes found the problem very quickly. He Identified the manufacture of the system as Legacy Brass, took out two valve stems to inspect and found that the leak was coming from a bad solder T in the wall.. Fixed that up real quick and literally saved my thousands of dollars. As for George's master plumber.. I understand companies want to make money, but by not doing his due diligence in even looking for the actual problem, he tarnishes the reputation of himself and his employer. I would not recommend George's plumbing Sincerely George Garnand

Recently hired Heck of a Plumber for a job and I was unhappy with certain aspects. The owner…read morecalled me back personally and worked to make things right. It's rare to find a business owner that handles things personally and truly wants what's best for his customers.

charged 800 . claim the issue was fixed and the sewer gas smell returned. then when addressed it…read moreyes angry about it they refused to come back to fix what was never fixed ! saying they were not coming back because of my aggression . uhm my house smells like dog poo of course I'm upset .

Reasonable priced. Came next day. Efficient and experienced. Will call again for other plumbing…read moreneeds.

I called around 6:30am on a Sunday and Mr. Carter responded immediately. He arrived at my home a…read morehalf hour later and he quickly had my AC problem diagnosed and fixed. Mr. Carter is very good and an honest man. The quote he gave me over the phone did not waver from the one he gave me over the phone. Thank you, sir!

Wayne came to my house, Wrote down the information on my equipment so he would in his words "know…read moreexactly what it is" I told him it was a heat pump and the system was four ton. In the evening, he emailed me that he was going to replace my system with a three ton unit. I thought it was odd since I watched him write down the information on my equipment. I reminded him that it was a four ton unit, and he wanted to argue with me about that, but in the end he showed up the next day with a four ton unit, so I assumed we were good to go. For instillation, Wayne did not do the work, he hired a Honduran man and his helpers to do this. They were not careful, When it came time to turn the unit on, I found out that the unit Wayne brought to my house was not a heat pump. I brought this to his attention immediately, and Wayne was combative and insisted that I was to blame for the mix up. He said that he had an email where I agreed to what he installed and that would be enough in court. He would not take the condenser back, and I was made to purchase a heat pump out of pocket. When Wayne hooked up the heat pump, only heat would come out of the vents. He started to blame me again saying that I must have broken my low voltage wires when I put sheetrock in my house (four years ago). We have been here four years and never had a problem with our previous heat pump. It was obvious that he did not know how to hook up the equipment, or use the thermostat that came with the equipment. I know this because he he told me that he didn't know and was asking me to google how to fix it myself. He also wanted me to call Lennox, pretend that I was an Installer and get them to tell me how to fix it. After cutting wires inside my new heat pump and moving them around trial and error, the ac finally came on, but now there is no heat. I'm out of pocket $10,000 We are left a new heat pump and air handler that has no heat. Since he would not take back the four ton condenser, I have to try and sell it on Facebook marketplace. The question I am getting asked is, did he pump it down and close the valves? Since I am not an ac person and Wayne wont return texts, I have no idea what that even means, or if he did it. It's possible the unit is worthless and I (an artist) am out $2500 due to Waynes negligence. I asked him for a receipt so that We can get the rebate on our taxes but unfortunately he is ghosting us. I have the checks written out to his name and the warranty info, hopefully that will be enough. Before ghosting us, he mentioned something about coming back to fix it when it got cold and we needed heat. I wont hold my breath. Doing Buisness with Wayne Carter ac has been a learning experience. They say education is expensive, With Wayne it was $10,000 plus the cost of hiring someone who knows what they are doing to make it right. Update, I hired an ac guy to come see what was wrong and how to fix it, he informed me that several screws on the side of my air handler in the attic are stripped, that the hole on my last air handler was a 10" but the Lennox is a 13". Instead of replacing this one part of the duct system they just put tape on it, resulting in pumping cold air into the attic, also the Freon level was low and we had to pay to bring the level up. I would take a hard pass on doing buisness with this person. Whatever your project, its going to be expensive. Hire a company with several employees, ask for a copy of the buisness license and buisness insurance before you let them step on your property. Side note about Lennox, when trying to contact them as a consumer, when I finally did get to talk to a person, they were absolutely unhelpful. Wayne said that it was "Mr Lennox" idea for the customer (me) to sell the condenser I didn't ask for on facebook marketplace. Stay far away.

Lott's performed an under slab repairs to my home. Good experience for a difficult repair. Would…read morecall them first in the future.

Keith replaced all of my plumbing during renovation of a home I purchased. Very happy with the…read morequality of work and materials. Keith and his crew were very professional, cleaned up behind themselves and completed the job on time. They were very honest with me delivered on what they promised. I have recommended them to several friends and they all were happy with Keith's work and price.

Excellent service!! Patrick Phillips responded to initial…read morecall about water heater leaking. Patrick was prompt, friendly, and more than patient with my questions. Ended up replacing water heater. Did a beautiful job!!!