Franklin Road Apparel is a small boutique clothing store that sits at the far end, or beginning, of…read morehistoric downtown Franklin. I used to get my hair cut at the nearby Scout's, so I would constantly walk through Franklin Road to and from, and realized it was best to look around after as I would always be late if I got distracted on my way to! They offer both Men's and Women's clothing with an extra focus on denim of all types. As with many local boutique style shops, pricing can seem a bit high, however the quality and brands they carry are honestly worth it. I am usually pretty shy about spending a pretty penny on a singular item of clothing, but some of the shirts I have bought here are my favorites and worth every penny. Outside of clothing they have a solid variety of accessories and other random items to complete any outfit. Service is always stellar here as well. From entry to exit, they are friendly and helpful. Overall, when I am in downtown Franklin, whether I need something or not, I always make it point to swing by.

Always a wonderful shopping experience. Love the vibe. Great quality clothing. The employees were…read moreso helpful in finding the perfect raw denim jeans for my husband.

Great service from Mark and team. Store was immaculate and they offered assistance with pairing…read moreoutfits and quick to check the back for sizing needed. Even offered to take future orders over the phone and ship to us since we live outside the area. The clothing selection is awesome right now. Pricey but excellent quality that will last for years!

Swung by here while I was on a business trip. The store is much smaller than those I've been in…read morebefore. The gentleman working was very standoffish and was just very cold from a customer service standpoint. I ended up buying a quarter zip only because I needed to replace my old one. Probably won't return to this location.

Excellent customer service with a wide variety of options. I purchased two ties and they are top…read moretier.

Outstanding Experience and new favorite go to spot!…read more Before writing this post I almost considered keeping my silence so as to keep this gem of an establishment a secret honey hole for myself... but after consideration I realized that would not be doing them justice. Where to start? Well I guess with the people, I had the fortune of being welcomed and aided by the establishments name sake "J Michael Barrett". Polite, friendly, and knowledgeable are some of the things that stood out to me when working with him through the process. He showed me exactly what I was looking for as far as options in a few custom suits. He didn't try to show me what I wasn't interested or what he was trying to push. He listened and was receptive and that was greatly appreciated. Next the options... countless would be the word I would use to describe their selection. Almost to the point whereas a novice I couldn't tell the difference between some of them, but thankfully Michael was there to help. Overall, having gotten a few suits made to measure in the past I know how the experience can be a bit of a pain or seem daunting. I am glad I went to J Michael's as Michael made it seemless and effortless on my part. Anxiously waiting for the end result. I would highly recommend J Michael's to anyone interested in anything from customer suits down to a new tie or pair of socks. Can't speak highly enough of them.

I was referred to The Oxford Shop by a friend who lives in Nashville, and I'm so glad I made the…read moretrip. In a time when most things are bought online, this experience was genuinely refreshing and reminded me of the kind of personal service you rarely find anymore. Within just a few minutes--and a short conversation--Eric had several complete outfits pulled together, and every one of them was spot on. I can be hard to fit, but his understanding of a true tailored look was exceptional. He quickly took measurements and made the adjustments needed to give me that perfect, custom fit. If you're in the area, drop in and look around. This shop is a rare find, and absolutely worth the visit.

The Oxford Shop is a pretty preppy store that sells all sorts of casual and formal men's ware…read moreincluding, of course, Oxford button down shirts. I have been to this shop a couple times to buy some nice shirts for events here in Nashville. It is a pretty good store with great employees! They are always helpful in helping me choose the kind of cloths to get. Sometimes it can get complicated between all of the different kinds of cuffs and collar combinations you can get! They have some reasonably priced cloths in there and some more high end stuff also. Another thing, they have alot of cool needlepoint belts.

I've been to many different Nordstrom Racks and this one lived up to my expectations. They have a…read morewide variety of clothing options, including a huge shoe department. The store is quite large and well organized. Multiple employees asked me if I needed help with anything and were very friendly. The store was not super busy, but I went at an off time. I like that I am able to use my Nordstrom credit card here and that my purchases here contribute to the points I earn. This store is a great option for people looking for Nordstrom quality with a more budget-friendly option. I will definitely return to this location!

I spoke with the manager Jocelyn regarding that the shoes did not fit properly. They caused my feet…read moreto swell. I had them for 13 days. I could have cleaned the soles easily. I drive 30 minutes to get to this location and they would not take them back. So the customer isn't ever right here. I will never shop there again. It is a cut rate store and I will never shop there again. All are yes men or women.

Do not do business with them. Be very careful before you do business with this company. There is a…read morelot of bait and Switch. I was dealing with a sales rep Kevin, who lied to me on multiple occasions now the company is refusing to stand behind their product. I will be taking other actions as I have everything in writing. Do not get trapped with these guys. There are so many better alternatives to quality clothes with reputable companies and reputable sales people then this one.

David does a great job! Whether you want an order taker or a consultant, he's got you covered.read more

Found a really cute, unique Ikat top here for $30 in their discounted rack. Most items more…read moreexpensive.

Luxury homeware and clothing!…read more West end location is the best for parking! Staff is always wonderful and willing to help. They're honest if something doesn't look they way you want. They are not pushy on a sale. Do spend time because there is lots of hidden gems

Never been here before and definitely never coming back! I received a few gifts from here for…read moreChristmas gift from my work. Today I came to just exchange a sweater that didn't fit and was planning to shop (I.e. SPEND MORE MONEY than what the sweater cost) and the girl working said "we have a 14 day policy so sorry." Are you kidding me?! 14 days from a Christmas gift that you wouldn't allow me to spend the $85 the sweater was worth plus more to have a great experience and become a loyal customer? I shop at certain boutiques because of the customer service, then the quality of merchandise. This place seems to have cute but expensive clothes, definitely never going to have me as a customer here. Horrible policy's and "customer service!"

Yesterday, I went back in here. I found that the sales girl couldn't be bothered to tear away from…read morethe convo she was having with her sorority sister to greet me. Much less help the woman in the fitting room trying on tops. Another woman's children were running a muck all over the store and hiding in the racks. I had no idea this place was a part time day care as well. Where I knocked stars off is the sale room still contained the same crap from 2 weeks ago and the sale denim rack's didn't go down any further. I noticed they got in new inventory but nothing I loved. Disappointing the second time around. I doubt I'll be back for a third.