The rudest owner ever. They screwed up my paperwork and sent it to Florida. They saud it was my…read morefault and didnt wqnt to fix the problem. Overall bad experience and i will not return there!

Loved these folks. A big shout out to Paul Christian who was patient and kind. He answered our…read morequestions and helped with meeting our needs. He went beyond our expectations. Thank you again!

Kelly in the Barboursville WV office is extremely rude and condescending, will talk over you and…read morehas way to much to say. She spouted her 21 years with the company and didn't want to hear my concern at all... Just take my payment and shut up already. there's no reason to be rude to your customers ma'am.

It was convenient and easy to get a loan here. The problem is once you get online positively no…read morecustomer service I have left many many messages both on voicemail and the people and them always told we will call you back about this we need to talk to someone else and then the call is never returned.

Do not trust these people! They lied to me just to run my credit, they lied to me saying I was…read moreapproved for a loan, yet would not give me the loan I was approved for, they made my credit score go down when they ran my credit and they basically told me we are sorry and that's it. The manager was rude when I spoke with her or so she said she was the manager and whenever I called back they hung up on me and then I called back again they told me that I need to suck it up and realize that they're not helping me at all. They are bad news & they do bad business and They do nothing to help others!

Bought a 2016 c300 about 2 months ago from slones and the turbo failed. Upon buying it he said it…read morewould be ready to drive to California glad I didn't have a road trip planned or I would have been stranded. I looked at a few things that a non mechanic is able to fix and the air filter was my first check and it looked like it had never been changed there was rocks, glass and a clump of random stuff in the air filter box. The engine light came on not too long after saying the turbo is low boost so I Drove it to Dunn rite and asked if they could help and it took about a month of bringing it back bc the engine light kept coming on for them to say the turbo is bad. I DO NOT RECOMMEND BUYING A VEHICLE FROM THERE "GREEN LIST" WITHOUT HAVING SOMEONE WHO KNOWS WHAT TO LOOK FOR.

They are crooks. Pure and simple. They buy cheap vehicles that have mechanical issues. Then the…read moreowner Donnie Slone and his dim-witted son "fix" the vehicles at their shop down the street by unqualified mechanics with cheap parts that are most likely used. Then they drive them over to their stealership to sell them at outrageous prices and even higher interest rates. They will not accept responsibility for selling vehicles that are in poor condition and instead will charge the customer for the repairs and towing so they make money on both the sale and the repairs. The owner and his son are untrustworthy and will do and say anything to not accept blame. I took my antique vehicle for a simple water pump install and 2 weeks later and 4 visits to their shop to repair leaks and shoddy repairs, the engine blew. I took them to court and Donnie Slone, the owner of both this stealership and Dunn-Rite automotive came up with every excuse to not accept responsibility in small claims court. Whatever, at the end of the day, it doesn't take a rocket scientist to figure out what happened to a car that ran great when brought to them stopped running 2 weeks later was obviously repaired incorrectly. Also, the other 5 star review about this business was left by the owner's son, so report it for a conflict of interest as it's a false review.

*Was it easy to get the loan? Yes. *Was the original person…read morefriendly? Yes. *Was the payments high and full of interest? Yes. *Were they flexible when I needed payment help? No. *Did they harass me when I was late? Yes. *They called my work, my references, and now instead of working with me to catch up, are suing me for the full term balance plus all interest that would have been accrued. With no notice. Would never recommend. Only gave 2 stars because the beginning was good.

Stay away from the ceramic coating. I was pressured into buying the salesman put his sales pitch on…read moremaking it sound like I was getting a great deal that my car would be protected. Extreme dissatisfaction with the ceramic coating on my Honda. There's one of two things that's happened number one. The product is crap and no good. Number two. Your detailers are not doing the job that I paid $700 for. I have washed my car multiple times and each time I get more angry. I ended up filling a claim with the ceramic coating company ECP. I took pictures of my car sent to them and they allowed me to take my car to a detailer of my choice and gave me $950.00 for the ECP coating to be removed and for my detailer to apply ceramic coating. Never buy Ceramic Coating from a car deale!

This place is terrible it was sent there by my insurance adjuster, to have some body work done an…read moreother small things,we was told 10 days 35 labor hours. It has been 23 days,and I called today Monday July 7th when last Monday they said it would be ready today,I called an now they said may be looking at Friday,. By that point Saturday will be 4 weeks,how can a 10 day 35 hour job turn to 4 weeks,assuming I even got it then,bc I have called every week to be told it would be ready the next week. How can a place be that bad it underestimates a job from 10days to going on 4 weeks. I've not had a car at all can't get to work had to quit my job had no way to get back and forth at all,they was working with me when it was supposed to be a week but now they have no option but to replace me at this point,bc I have no real idea when im getting my car. My dad passed away in May,bc my car was stolen,hence why it's in shop,I wasn't there with him when he passed,he lives in Richmond VA,and no his celebration of life is the 12 Sat,and I'm sure won't have car to spread his ashes with my family in VA. I have been without a car for going on 3 months,there is no reason this job should taken this long an every single week I call back it's the next week,at this point they are milking my insurance I'm sure,all while I have to suffer and pay for it,by not being with my dad... So don't take it here wish I read these reviews,bc this place is terrible ******* IT MADE ME ADD A STAR,TRUST ME IF ADD A NEGATIVE 100000 STARS IF I COULD***