***THEY INTENTIONALLY SOLD US A CAR WITH A BAD ENGINE*** my boyfriend and I bought our first car…read morefrom drivetime in November 2024, we were in an emergent situation and Belinda Bayer seemed trustworthy enough. we found one we liked and it sounded good driving but once we learned we had to change our insurance she completely changed her personality, we were in complete shock... she turned so rude and demanding slamming things down, kicking the door open, really weird/odd behavior for someone her age. she ended up leaving and her manager finished her deal for her. turns out the oil stick on our car was already burnt when we bought it (which they knew when they got it serviced) and the oil consumption of the car has caused us to have to fill the oil every few days for a year and now, we need a new engine. we have all the protections you could buy, and we're still not covered for a new engine. we're contacting lawyers to see our options because we are stuck in this huge loan with 20% interest. All they are doing is getting you tied in with a predatory loan company. This is the worst place to go if you're looking for honesty.

My son and I went there 4 years ago because he had no credit as a young man and we heard this was a…read moreplace to help both purchase a car and build his credit. We knew we would be paying higher interest but that is the price he felt he wanted to pay. Unfortunately this was a horrible experience. Well he had only one car to choose from he decided to take it. He drove it for eight months before it started having some serious issues with the engine with brakes I need the needle for the speedometer fell off. Now mind you we did have a warranty which of course got us nothing. He has not been able to use this vehicle for 3 and 1/2 years. It sat in our driveway for a while we took it to a reputable dealer and now our mechanic has it the repairs will cost close to $3,000 much more than what the car is worth. He has been making payments this entire time so as not to take a hit on his credit. Both drive time and Bridgecrest the finance company refused to work with him and he is stuck. I will only speak for our personal experience that I would stay away from them and the more we talk to others who have purchased Vehicles their their experience has been very similar. Save yourself the time aggravation frustration and money and either shop elsewhere or savior money until you can purchase from a reputable dealer. As they say live and learn. Sometimes that means cutting your losses. They can take thier unusable vehicle my son has decided to seek some legal action for the time being take the credit hit.

CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

I drove 6 hours with a trailer to purchase a motorcycle from this dealership based on how it was…read moreadvertised: "mint condition," one owner, clean title, garage kept, not a scratch. Before I even saw the bike, I was told: * Cash only * Paperwork was already prepared * I was asked to sign before inspecting the motorcycle * I was not allowed to test ride Once I finally inspected the bike in person, the condition did not match the advertisement: * Visible rust on the frame * Rust in the rear * Corroded and worn hardware/screws * Clearly not "mint" and not "no scratches / garage kept" as described When I calmly pointed out the issues and asked why none of this was disclosed beforehand, the seller became angry and defensive and claimed he "didn't know" and that it was "normal." This was a complete waste of time, fuel, and effort after traveling six hours based on inaccurate information. I walked away because the motorcycle was not as advertised and the pressure to sign and pay cash before inspection was unacceptable. I am leaving this review so others don't make the same long trip under false expectations.

Stay Clear of this place at all costs. I went to go buy a 2009 Mercedes E350 vin number…read moreWDBUF87X09B372052 from this dealer. Drove 4 hours there to check it out and the car was in total disrepair. Brakes were noisy where they just slapped some cheap pads on it. The car shook like crazy when applying the brake pedal and I noticed that the front end looked like it was poorly repaired. I asked them if it had ever been in an an accident and they said it never had been and its all original paint. After about 30 minutes going back and forth I finally had them run the carfax and wouldn't you know it was involved in a front end collision. These guys will tell you anything to try and take your money. Overall it was a total waste of time and I left empty handed.

After talking to Garrett about the situation with my car. They were able to rectify the situation…read moreto my satisfaction. Thank you Garrett for your great customer service

Went in for a new battery and got a free car wash. I almost went back in to say (jokingly) that I…read morecouldn't find the car. Kudos to Ashley

I went for a recall on my car, they fixed it timely and were polite when I scheduled. I liked how…read morethey sent me a video when my car was done. They didn't lock the doors in my car when it was sitting in the lot, which I definitely didn't appreciate considering all of the things I keep in my car and just anyone could go in? It's also a busy area.

DO NOT GET YOUR CAR SERVICED HERE. They will play around…read morewith your car all day only to tell you it's fixed when it isn't. I dropped my car off the night before for a fuel pump recall and an A.C. recall, (something you'd think they'd be familiar with considering it's a recall). I received a call saying Im able to pick my car up after they claimed it was "fixed". It's not. The AC still doesn't work and who knows if the fuel pump was fixed. This isn't the first of issues I've had with these guys either. Save energy and time by going to another Honda dealership for your service needs, because this one will lie to you and not fix your car. Posted April 23rd, 2026.

They helped me get the vehicle that I wanted they got me my loan so they are a good place to go get…read morea vehicle if you need a new/used vehicle

bought a cart from them 2 years ago and have had multiple issues. Found myself bringing the car in…read morefor the same issue several times. its a very shady business

I picked up my truck from Carvana yesterday and my experience was generally positive, but there…read morewere a few things worth calling out. I spoke with two client service reps over the phone. The gentleman I spoke with was great and genuinely helpful. The woman I spoke with felt more dismissive, which took away from the experience. When I arrived for my pickup appointment, the rep helping me was friendly and handled everything smoothly. He even gave me recommendations for local mechanics to complete my PA state inspection. I had seen reviews saying some vehicles did not pass inspection, so I took mine in right away. It passed without any issues. My appointment was at 9 AM. By 9:30 there were three other clients waiting and only one rep working. It felt like a scheduling or staffing issue, but even with that I was only there for about an hour to an hour and a half. The truck itself was in good shape and matched the listing. The interior was the real disappointment. It was not detailed at all and placing two paper mats in the front row does not count. There was dirt on the dash and in the cupholders. Almost every hard surface has a white residue on it. Having worked in the automotive industry for six years, I would never let a client drive home in a vehicle that looked like that. I will either have to pay to have it detailed or do it myself, which should not be the case Carvana. The process was convenient and the truck was as described, but the lack of interior detailing and some service inconsistencies kept this from being a higher rated experience.

I came early for my appointment that day. Arrived at 4:05 pm and my appointment was scheduled for…read more4:30 pm. I went into the building to the front desk and the gentleman asked for my title, (2) sets of keys and my driver's license. Within 15 minutes the gentleman, after test driving my car, presented me with my check...the same amount I was quoted on the internet website. CARVANA is everything people are talking about....fast, efficient and have a check in your hands within less than one-half hour!! I WILL RECOMMEND CARVANA TO ALL I KNOW WANTING TO SELL THEIR CAR!!

Great Service and good experience for the first time car Service on the Volvo dealers…read more Excellent communication and performance Good place to care about your Volvo I got eight Volvo's so far... C.

The sales consultant Max Nigon at Bobby Rahal Volvo on Perry Highway in the North Hills was great…read moreto deal with. Not high pressure , and he knew his stuff . I'd recommend him if you are looking at a Volvo! MNigon@bobbyrahal.com

I am very grateful for the services of the entire team at Rohrich Honda on Liberty. Marc, the…read moreowner, got involved and really took the time to make sure I was taken care of. The manager, Rich, was very helpful. It was a difficult time with health issues in the family, and I'm grateful that when I explained the situation, the good people at Rohrich really stuck their necks out for me. It made a world of difference, and it's reassuring that there are such nice people even at car dealerships.

I was in Pittsburgh from Dallas and I needed an oil change. I called Rohrich honda and was told to…read morejust come in. I drove into the service bay. 3 service advisors were sitting at their desk. Another employee was walking in the service area. I waited for a few , no one acknowledged that I was there. I asked is this the service department, the gentleman said yes. I told him I needed an oil change. He asked if I had an appointment. I stated I did not but I had called previously and was told to come in. At this point I had a bad first impression. I told him that's ok, I'll go somewhere else. I called Rick Smith, general manager and left a message. This Dallas Texan got a bad first impression.