I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

AMAZING, amazing business. My family moved into our new home in June 2020 and we soon encountered…read morewater coming in through a foundation crack and our bulkhead door. All I had to do was text pictures to Luc and he swiftly responded with what needed to be done & up-front prices (which were very reasonable + includes LIFETIME Warranty). Extremely pleased with their work and professionalism! The foundation crack repair had 1 tiny hairline crack spawning off the side that was still letting in a little bit of water when it rained heavy - I text Luc and his team was out at our house NEXT DAY to quickly remediate (free of charge). Needless to say they stick to their word and guarantees - In other words, they VALUE their customers! Just rained ALOT the past 2 days - ZERO Water/moisture from the crack! Can't say enough good things about them. HIGHLY RECOMMEND for any foundation-type repairs that need to be done in your home! Will use them in the future for sure, if the need arises!

We had a vertical crack in our foundation that was allowing water to leak into our basement. The…read morelead time for most places was much longer, just to get an estimate. I was able to send photos with attack-a-crack, get an estimate and schedule the repair over email and phone. The person that came to perform the repair was very professional and provided detail on the process and how it seals the foundation. It has been about a year since the repair, and we have had several heavy rains with no leaks. I would 100% recommend this company.

Chris did a fine job redoing a brick walkway that was mired by dips, broken curbing and an…read moreunsecured border. I would not have believed what a difference it made! All the bricks were pulled up and the highest standards used to reset and set brick. A cement curbing under the brick not only secured brick but provided a means for directing run off water. The brick was also power washed. (Unfortunately, other remodeling elsewhere created dust and dirt on brick afterwards but that will be hosed off.)

They nearly burned down my house! I hired them to install a fireplace in my house. They placed the…read morefire box straight against the beams of the house. Only discovered it when I had a fire and saw smoke coming from outside the fireplace. When a different contractor took out the fireplace, the beams in the walls were scotched and blackened. It's a wooden house, and I had my whole family inside the house that night. They always cemented the chimney cap to the top of the chimney so it could be cleaned.

I enjoyed working with Attack A Crack (Mike and Matt) on my basement foundation crack sealing…read moreproject and would hire them again if I ever have a new project. Since my work was more proactive in nature rather than dealing with an active leak that needed immediate attention, it's unlikely that I will ever know whether this investment was worth it (vs. someone who has an active foundation leak who has no choice but to deal with it). It's tough to compare their price to some others since everyone wanted to do different things (i.e. some were going to inject in to each hairline crack whereas Attack A Crack didn't feel some would benefit from injection due to being too tiny, some preferred epoxy and others preferred poly, both having pros and cons, and Attack A Crack adds a cosmetic / additional rubber seal layer on top which some of their competitors don't bother to do). Some of the other competitors prices for the amount of cracks I had would have made my many additional cracks less money and some had the same price for poly vs. epoxy. In the end, I chose to go with epoxy vs. poly for a few spots (this was my decision to add on this cost, not something Attack A Crack tried to get me to pay more for) and add on one more location, but since one or two of the cracks were tiny, they also ended up adjusting the total cost to help, so in the end, it was a probably a wash. In summary, I would say that prior to add ons (my choice), the cost was pretty similar to competitors, whereas Attack A Crack spent more time on a final presentation layer, at least one competitor claimed some of my minuscule hairline cracks could have benefit from epoxy. I have no idea which company was right. The experience with Attack A Crack (Mike/Matt) was positive from start to finish.

From the owner: If you've got a leaky basement or bulkhead crack, we offer the most reliable and durable repairs…read morearound. We are a family owned foundation repair business of 25+ years, do free estimates in minutes from pictures you send us on your phone, and provide a lifetime guarantee on all our work.

Homeowner beware! First, when they come to your home, they have have a set amount of time they have…read moreto be there (I believe 2 hours) so set some time aside since they "can't" leave. Next, they won't even set an appointment without 50% deposit. Ok so we agree to it and pay a decent chunk to them. They show up to do our garage apron repair and can not do it, don't have the right tool and say they cant do it (a couple of weeks later we have it done by someone else). I call for a refund and they keep $500 of the deposit for a 40 minute drive. Total ripoff.

I was petrified that my house was going to fall down because a stone from the foundation was…read morepopping out. Matt took a look at it and reassured me that it was just masonry work that was needed. He checked out the basement and all around the house etc. When I asked how much I owed he said nothing. So you can trust these folks not to try to sell you work you don't need. He didn't make me feel like an idiot either which is a plus . Now off to find a mason!

We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

Worst Contractor Experience Ever - Avoid DryZone Basement Systems / All Things Basementy…read more I had the single most egregious contractor experience of my life with DryZone Basement Systems (the local All Things Basementy provider) on my Massachusetts property. I hired them to clean out my crawlspace, which had an older vapor barrier, and upgrade it to a new vapor barrier system. Their sales pitch and materials specifically promised that the space would be thoroughly cleaned before any new material was installed. On the first day the crew began laying the new vapor barrier directly over the existing dirt, debris, and old vapor barrier without cleaning anything. I immediately stopped the project and contacted management to request a different crew that would actually do the job properly. Management promised they would send a project manager and that he would be on site the whole day on day two while the crew cleaned. What actually happened is that the project manager was only there for about 20 minutes. While the crew was supposedly cleaning out the old material, they only cleaned a small section and then covered up all the remaining old debris and old vapor barrier with the new material -- doing exactly what I had already complained about on day one and had been assured would not happen. To make matters worse, the crew spray-foamed rodent bait stations directly into the side of my house. It was obvious this was done deliberately and in a retaliatory, vindictive manner after I had complained and stopped their work. At that point I fired them. I lost my entire $6,000 deposit and had to hire another crew to rip out everything they had done. The cost to remove their improper work and start over was more than the original contract amount. I ultimately had the crawlspace properly cleaned and the vapor barrier upgrade completed correctly through the Mass Save program. This company showed zero respect for the homeowner's instructions, broke their promises about oversight, and acted dishonestly even after management got involved. I told them in no uncertain terms that they would never be allowed back on my property again. Strong recommendation: Do not use DryZone Basement Systems or any All Things Basementy contractor under any circumstances. They charge double the competition (or more) while promising quality but delivering substandard work. If you need crawlspace cleaning, vapor barrier upgrade, or encapsulation work, hire a dedicated cleanup/restoration crew separately (Servpro or equivalent) to get the space truly clean and ready, then have the new vapor barrier installed through Mass Save or a reputable local contractor. You will save yourself an enormous amount of money and avoid massive frustration. This was by far the worst contractor experience I have ever had. Learn from my mistake.

This company "fixed" my sump pump a few years back, it cost me thousands and it broke! I noticed on…read moretheir website they referred to me as a "he" instead of a she. They also took credit for a drain that was installed in 1978, when in reality they broke my drain and had to fix it! Referred to my house as "old" when the house was completely remodeled.

Derek Pepin at Pepin Stone Masonry has a creative mind and an outstanding work ethic. He took so…read moremuch time with us to ensure our visions were the same before he started to dig. His work is high quality work and they never cut corners with us. In fact, while we were mid-project he came to us with new ideas to improve on our plan (at the same cost!). What's more, when the project was done he took care to leave no trace of a construction site. It was nice. A real trustworthy fellow. Glad to have met Derek and even happier with our beautiful stone retaining wall, wrapping around our backyard and keeping the flood water at bay. It was the finishing touch that our house needed. Our backyard went from mush to solid ground. Thanks Derek!

From the owner: With 22 years of experience, Pepin Stone Masonry is the masonry contractor and landscaping…read morecontractor to turn to in Gale Ferry, CT. We treat our work as an art form, because it is. Stonework is an ancient and intricate craft. We pride ourselves on attention to detail and artful hardscape construction. We believe our work, like high art, is beautiful, timeless and expressive. No matter the size of the project, perfection is always the goal.