they were upfront honest and told us everything that was wrong and what was needed to get the job…read moredone. they even gave us another estimate for other repairs that we asked for. they got the job done in the same day theyre hard workers. and friendly people as well. they really know their stuff! if you have an older type vehicle this is the place to go. the price was fair as well. this is the go to shop for sure! we were pleased with their work and we will be going back to them. stop in check 'em out. i think youll be pleased too.

Long overdue review for the team at Bigger Road Automotive!…read moreDaughter goes to UD had issue with her car. Wife called and arranged service. Super accommodating and provided steps for daughter to arrange appointment ASAP. Followed up with Bigger team, spoke directly with owner. Provided breakdown of charges and work done. Highly recommend for great service and follow up discussion.

The score should be lower or even negative. I had two projects to be done on my truck, and I paid…read morewhen the first one was complete because I trust people. I was wrong. The crabby owner, named Paul, lied about the progress of the truck and then stiffed me for the work. He says he'll call back, but he never does. He also complained about his own employees and subcontractors as excuses for the project not to get completed. Run away from this place!

In 2023 Tremaine's changed my battery, among a few other things. Apparently, the old battery was…read moreleft in the back of the vehicle, where I had the 3rd row folded down. I very, very, very rarely use the cargo area, and when I got back there two years later, I discovered the battery, which had leaked down over the right hand 3rd row seat and destroyed it. They were also unable to diagnose a high-pitched whistling noise, which I later diagnosed myself with the help of YouTube, and had repaired by my handy man. (PCV valve)

Was recommend to this shop for my first Volvo oil change and some other work over a decade ago…read more After a conversation with another long time Volvo customer who happened to be sitting in the waiting room with me, he told me they are the only guys he trusted with his family's cars for the past XX amount of years. I actually had OTHER dealers send me these guys way. Well, now years later and two Volvo's deep, I continue to trust these guys to get me and in and out when timing allows, diagnose and fix the problem at a fair price. Never a moment of doubt when I get a quote because I know its fair and they always get the job done right the first time which has allowed me to get thousands of more miles out of two of my most favorite car purchases. I wholeheartedly recommend them!

I've been a service customer at Voss Village Cadillac for several years. With each visit I'm…read moreimpressed with the professionalism of the service team, the overall appearance and comfort of the waiting area, explanation of whatever needs to be done, and commitments kept insofar as the time to complete the work. It's obvious there are high standards for every aspect of their business, and I always leave there feeling respected and appreciated.

If I could do -5 I would. Voss is the place where the customer is in for a zero sum game and they…read moreare the target. 13 year customer and to see the decline over time is a real disappointment. The last two adventures have ended this customer relationship and I hope can serve as a warning to lower your expectations - you could be next. I am on a work assignment across the country and our home is being sold. We needed our car in the garage to be moved - but you guessed it. Battery which was less than one year old was dead. Auto zone has affirmed that both the starter and Alternator work fine - it was a bad battery. Since I am in California i can't handle the situation in person so I call and speak directly with the service advisor and give them my credit card and I am assured that they will ring up a replacement battery for my family so when I am next in Ohio I can return the old one for warranty coverage. Does that happen? 5 minutes later this team ignores the calls, the credit card info provided from this long term customer and they require my family to Purchase a battery and then require further that they hand over the old one - and rather than test it for possible warranty coverage discard it like they do the decency that once accompanied customer relationships. So now I am out two battery purchases which should have been covered by warranty because they cannot communicate among their own team. Further right before I left for my work assignment they tried to shake me down to fix an alleged oil leak for $5,000.00 on a 2019 XT5. That's odd, still haven't put in any additional oil and a separate independent mechanic has no idea why the costs would have been so high - other than they thought they could. Be wary, hide your wallet, and you may want to consider a different Cadlilac dealer as these folks have lost their way.

stopped at Stan's after having a flat tire, spending three hours out in the freezing cold snow the…read morenight before! And gentlemen approached me! I told him what happened. I needed some help! He said no problem, give me just a minute he had customers waiting, I didn't wait more than two minutes for another gentleman to approach me to help! took the tire out of the back of my SUV, took it inside and took care of me! Highly recommended!!!

Just moved to the area and car broke down. Rodney at select auto was the only shop I could get to…read moreanswer the phone. Within 15 minutes he sent a tow truck to get my car. Great service, nice guy, fair prices. Rodney replace my starter without any additional bogus services bring pushed. My fiancé and I felt very comfortable dealing with Rodney. We will return.

JMW was absolutely fantastic. They were able to get my car in, fixed, and back to me in just a day…read more They had all the parts needed already in stock and got to work right away. they were able replace my radiator as well as my brake pads and calipers. Their prices are also very fair and competitive, but I really appreciated the transparency they provided during the whole process. More importantly, everyone there was really kind and understanding, and I knew I made the right choice in trusting them. I found my new mechanic ;)

Took my 2002 red Chrysler Sebring LXi in to get the front struts taken care of. The day I went in…read moreto set the appointment, I knew I was in the right place. They quoted me a fair price, in fact, it was lower than other places I checked. I was impressed with their customer service right away. The next day when I came in to pick up the car, I was greeted with the same friendliness and courtesy I experienced the day before. They didn't try to pull the "oh by the way, we did this work too so here's that extra bill" that can be a fear people have. I WAS told that I'd need to get something fixed at a later date, but it was something to keep in mind. Honestly, all I look for with mechanics is knowledgeability, competency, quality of parts, and condition of the shop. You won't get the bottom barrel parts here that you'd get at some of the other big chain auto care centers (those places maximize profits by using the barely qualifying parts to fix the problem). JMW wants you as a repeat customer, and anyone getting work done wants the repair to last. I'll be going back to them and I'll be recommending them to anyone who needs work.

Terrible place scheduled oil change for 930 and over 30 minutes later still haven't touched itread more

I took my 2011 car to examine the AC belt that was making noise. They wanted $850 to replace the…read morecompressor. Since, the car is so old and maybe worth $1500, I declined the server. Well, they charged me $140 for looking at the car. I paid less for a doctor exam! Alway ask how much they charge for looking at the car.

They told me it would take an hour to get my new tires put on but they were done in less than half…read morethat. New Continentals look great and feel smooth! Well, as smooth as is possible on Xenia's TERRIBLE roads.

I love the crew at Xenia. I walked in for an inspection on a car I wanted to purchase and they took…read moreme right away. This office had such a great vibe. All the guys made me feel like family. They not once talked down to me or at me, which can happen to women, from time to time. After this wonderful experience I ended up going back to the Xenia office again to get some other work done on the car I did buy. Although, I do live in Fairborn, I promise Xenia will have all my business going forward. I HIGHLY recommend them. Very professional, and fast!!