I was visiting from out of town when I started having an issue with my teeth. Portal Dental got me…read morein right away, resolved my issue, and I couldn't be happier. The front desk staff was amazing as was the care I received.

Compassionate capable and professional These folks have been providing care for decades. A dental…read moreinstitution

I have put off going to the dentist for quite a while. I haven't had the best experience in the…read morepast. I made an appointment with this office. I was SO nervous. I didn't want anyone to judge my teeth. It's a big insecurity. Anywho, I went to the appointment. It was good!! I let them know I was nervous upfront. I did the new patient exam and then a cleaning. I saw Dr. Matone. He was very informative, yet compassionate at the same time. The lady who cleaned my teeth was so kind! I will return

this office!!!! this staff!!!! all staff!!! from front entrance desk to anyone you talk to!…read more absolutely friendly, helpful, cater if needed (say if you need a jaw block) help with your insurance if they can, these folks dont push anything on you unless med. necessary. i have been going there for maybe 10 yrs.. i recommend them every time someone asks! in my opinion they are the poo! i love them!

Staff is amazing! Love the front desk staff & dental assistants. Dentist will overpromise and…read moreunderdeliver. If you are considering "COSMETIC DENTISTRY," don't waste your time here. I've spent over $10,000 on 4 front top & 4 bottom opposing incisors, and they LOOK TERRIBLE. $2,300 of that was spent on a front dental implant. Lets start with the local dental lab which they use for crowns! THEY ARE NOT CAPABLE OF PRODUCING ACCEPTABLE NATURAL APPEARING OUTCOMES. After three attempts on 4 bottom incisors, I realized that the dental lab used is highly incompetent (probably the cheapest?). To make matters worst, the dentist didn't hesitate to permanently glue 4 new crowns, which looked exactly like the previously worn down teeth (57-years). The dentists standard of quality doesn't exist, otherwise he would not have accepted them from the lab and glued them in place. The dentist actually made three separate attempts, replacing bottom 4 teeth. He had a blank slate with no limitations. At several points, I complained & made suggestions (with notes, pictures and 1-year of ignoring my concerns). I explained obvious issues which he and the lab ignored. If he addressed my concerns on lower teeth, the largest tooth above them wouldn't be crooked. Now, I'll need to pay cash to fix what they screwed up. Since he refused to correct my issues and the causes he created, I advise anyone needing cosmetic dentistry to pay more and see a specialist instead. Pictures coming soon!

I've had some really horrible experiences at dentists in the past, but not here! I'm in the process…read moreof getting a lot of work done and so far they've been very gentle and understanding of my anxiety. Actually the atmosphere of the entire office is very comfortable. I'm so thankful they are helping me get over my fears. I don't think I'll ever go anywhere else!

My husband and I just moved to the Village and needed a dentist. After reading several reviews, we…read moredecided to try Dr Benton. We are very, very, pleased we did. The staff is very professional and Dr Benton, besides being professional, gave us all the necessary information needed to repair our teeth. Not only did we get an itemized list along with the cost, but we also received pictures of our teeth and where the repairs were needed. Never once did he make us feel that we needed to do these repairs now. We were very impressed on how thorough and clean this office was. This is our "go to" place for any and all our dental work.

Will not take extreme emergency for long time full paying clients…read more Leave senior citizens in agony. Though we always pay in full. Can't get past the gatekeeper front receptionist. Who blames the patient for not following her medical advice even though she's not a Doctor. Is this malpractice? A receptionist giving medical advice?

Dr Cox and his staff are wonderful! Chelsea did a superior job cleaning and polishing my teeth. I…read morejust love that shiny, smooth, just cleaned feeling! You are in good hands with Dr Cox and team!

I asked a customer of mine when I moved to Hot Springs about 13 years ago, who they went to for…read moredental care, they told me Dr. Cox. He and his staff are professional, very competent, and caring! You can trust them to take care of all your dental care needs! I love my dental care team!!

Digital x-rays, mobile tv monitors, comfy chairs and a great staff. Found them in the yellow pages…read moreand they were booked solid for three months. They did a great job!

Friendly and professional office staff. Office was very clean and well maintained. Dr. Dolan took…read moretime to answer my questions and concerns.

Wish I could give them a ZERO star. Follow up, I talked to both phone numbmers on their bill, both…read moreare in New York. Both said to talk to the local office. I called the local office phone number, pressed 2 as instructed, then the person in Syracuse answered????? So finally got to a recording that I could leave a message to the local office. Finally someone from the local office called me. Eexpalined that I got the full panoramic and that is only covered by insuraqnce every 5 years. I told them I had a conversation with the hygenist I saw and said I just wanted a basic cleaning as this was my first visit. She said they always did the full panoramic for new patients, but I explained that I did not want anything my insurance didn't cover. She did it and assumed me as a new paitent that it would be covered. You know the rest of the story, I got a bill for the panoramic that my insurance did not cover. So in my conversation with a real person I was told I had to pay it even though their hygienist said it would be free for new patients. It's just a huge conglomerate that is a money-making machine. DO NOT GO TO ASPEN DENTAL.

Don't walk, run away from this place. If I could give zero stars I would. My husband had surgery,…read moreneeded the oral surgeon and they didn't code their paperwork right and the next day we realized they didn't do the important part of his treatment plan. The treatment by Carlee the front office receptionist was the worst part of the experience. They don't admit any wrong doing and then treat you like you were the problem. His temporary dentures didn't even fit and never would since they didn't do the right surgery. Horrible experience for my husband and I.

Thank You April! Billing issue was handled with extreme professionalism. Services provided on my…read morevisits were top notch; hygienist was one of the better ones I've had.

I have never been to a dentist's office where you go for a cleaning, and they don't do anything but…read morelook at your teeth and make you another appointment. Also more expensive with my insurance than my previous dentist for the same treatment. Sounds like shady billing practices. Will not be going back.

If you are looking for a good, caring dental practice, this is NOT the one for you…read more I have been a patient of Chad Matone's for a couple of years. I was scheduled for a crown a couple of weeks ago. I went in and as the dental assistant was preparing to do my impression, she put entirely too much of the "goop" on the apparatus. I noticed it was a lot and thought it would be ok, but I was wrong. There was so much it started going down my throat (also got in my hair) and made me gag and cough for a full 10 minutes, trying to get the stuff out of my throat. I coughed up the blue stuff for about 2 hours after I left the office. Needless to say, after the traumatic impression try, I told them I wanted to reschedule. They pretended to be concerned and I left with the office manager apologizing and saying she would call me to reschedule. Imagine my surprise when I don't receive a call from the dentist, or office staff to reschedule. The office manager was nice enough to send me a letter via USPS offering me their services for 30 more days, but thankfully I have found a good Christian dentist at another practice I will be seeing from now on.

To start, I have been dealing with tooth pain from a failed filling I received from childhood. I…read morewent in for a consult for my options. I found then that my option was to have it removed. We worked out to have it removed a week from that visit. They gave me the needed antibiotics to keep any infection down for the week, which helped with the pain surprisingly quickly. On the day of the apointment, I arrived 39 minutes early and only had to wait 5 minutes to be called back! The Dentist and Assistant were very informative on everything that was going to happen, including my wife by keeping her informed as well, as she accompanied me just an earshot outside the procedure room . The tooth came out without a hitch and I felt COMPLETELY CONFIDENT in the staff in every step of the process. From the time I first called to set up the appointment to the time I left after the procedure, everyone was completely professional, pleasant to talk to, as well as extremely caring. Everything went very smoothly, quickly and painlessly. I would HIGHLY recommend this Dentist's practice to anyone in need of a dentist in the Hot Springs area, or anywhere else for that matter--they're worth it.