Great place with a low-cost windshield replacement. Highly recommend this shop in Laredo TXread more

My van was in the shop for almost a month I was patient they would tell almost ready they never…read moretouched mi vehicle they lack personal and the worse part they lie In you're face

First of all the guys don't care providing good care the front desk and the very young pseudo…read moremechanics ... I ask to get me a diagnostic the guys told me it was my alternator and it wasn't, it was just terminal post from battery been loose they made me spend 650 plus a night in laredo and hotel expenses for nothing and that not it tho, the new alternator was not properly installed screws where sticking out and grind off the belts inside luckily i was able to make it back ... I repeatedly ask to double check everything the first time and when I came back ... The next day my car was was doing exactly same thing and then all the dashboard ligth came on and also it was choking like if it was out of gas ... to make a long story short they didn't plug the wiring back correctly i let the them seat on the of the engine ... i had to pay to have all that corrected then they left some bolts loose from engine mount ... after I told them to take their time repeatedly to do the job ,they just ignored me. And it was too much ... i really wish I get some of what I expend reimbursed

I took m my car in for a tune-up. It was just running a little rough. They charged me two hundred…read moredollars more. Two hours later I'm driving down the road and not only is it running rougher than before, the car stops running in the middle of traffic. I limp my car back to the shop for them to fix the problem but in the end, they threw up their hands and said there was nothing they could do, and then tried to blame me for it. Now my car won't run at all. I think What they did here is criminal.

Unethical to say the least. They gave me a quote when they thought I was going to pay in my own for…read morethe repairs. As son as they found out I was going to get a check from the insurance issued out to them, they said that the quote was not guaranteed because they know that the insurance can pay for more damages and they would have to disassemble the door to look for internal damages of the door DENT. Seriously! That's one of the reasons insurance prices are so high...because of these people.

This place SUX!!! Just like any other typical Laredo body shop. Service is TERRIBLE!!!read more

I dropped off my truck at Quicklane the staff, as always, was friendly and eager to help. My truck…read morewas ready within the agreed upon time and everything was done to my satisfaction. I used to take my vehicles out of town for service mistakenly thinking that I would get better service, but the staff at Sames is just as good or better than anything I experienced out of town. I was completely satisfied with the work performed on my Ram 1500.

The Apex of Excellence!…read more Friendly, knowledgeable, and a true example of how great buying car can feel.

Do not even attempt to go to this shop. They have poor customer service. They supposedly order…read moreparts yet don't arrive. They schedule appointments but aren't prepared to install the part(s). I wish I would have seen the reviews in advance. One star is being generous considering they waste your time and are rude to customers.

Never go to Virlar !!!!!!! They sell defective parts which you can not return for any reason even…read moreif it is their fault !!!! I bought some headlights which were defective even though they were brand new according to Virlar. As a result, I lost close to six hundred dollars to the defective new headlights Virlar sold me. The owners and the employees are the worst when it comes to customer service.VIRLAR IS A VERY BAD CUSTOMER SERVICE BUSINESS 1111111

We just experienced the worst service of any car delearship in Laredo. It was a complete waste of…read moretime and not to mention the lack of ethical behavior. We had been shopping for an F-150, the first deal fell through as they claimed we did not fill out the credit application correctly. The next thing we know is that the truck had been sold. Two weeks later we receive a call from the sales man stating he has another F-150. We decide to look into it and he mentioned it would be less expensive as it was a 2023. The price of this particular vehicle was listed online was $35, 487. He then proceeded to send us a four-square that stated this price plus the numbers for a trade-in. We had received the out the door price of $31,171.22 as shown on the attachment. Twice, we went in and the price now appeared as over $39K (also shown). This is false advertisement and bad business practice. They claim to want to earn our business and yet they have upped the price of the vehicle for a reason they cannot explain. They claim a second inspection was needed although the vehicle was already on the lot and was test driven. Needless to say, we will not be purchasing a vehicle from Ford Laredo.

Everything about this dealership is awful. Dont let me begin with there service dept. FORD MOTOR CO…read moreshould be aware of how HORRIBLE this place in . people stay away . drive to san antonio.