My Chevrolet Colorado towed vehicle burned up two sets of brakes while being towed. I took it to a…read moreplace in Santa Fe that charged me $2100 to repair it. Within 30 miles the brakes locked up again and burned them up. Last week I took my pick up into CT's and explained the problem to them. They also replaced the whole braking system plus straightened warped backing plate and charged me $1600. They suggested I look into the automatic towing braking system on the Chevrolet. I have done that and realized that WAS the problem. Won't have this problem again thanks to them. While we left our car there for the day they gave us a lone car - no charge! that allowed us to do some shopping and sightseeing while they worked on pickup. They test drove it, came back and did some more work on it. Then drove it again before they would let me have it. That is how professional, complete and reliable they are. The owner and his wife are just the most delightful people you've ever met and the mechanic is also extremely personable. I would highly recommend this repair shop.

This is a family owned, Vehicle Repair shop. The couple who own it and also work every day in the…read moreshop, are so friendly and outgoing to everyone. We have continually had great service and excellent communication from this shop. The last time I brought my car in for a repair, they provided a complete diagnostic report with photos of the problem. They broke down all of their concerns along with estimates for each itemized repair. We have brought all of our vehicles in, and had nothing but great service. It's tough to get reliable auto work done in a small mountain town. But CT's has really come a long way, providing dependable repair work in a friendly atmosphere. I recommend this business to anyone who asks.

Stupidly I locked my keys in my truck. I called Gerald at Frontier towing and he was there in…read moreabout 10 minutes. It took him about 3 minutes to unlock the truck. Great service during a stressful time.

I limped my RV over with transmission trouble codes. They ran codes and checked under the rig…read more Wiped some oil off a corroded pigtail. Started to write up a service order and found parts weren't readily available and it would be a few weeks before they could get to it, so I'm looking elsewhere for a quicker fix. Very nice folks. Recommended Hutches in Aztec. 90 miles away. They'd tow me.

I not only rate a business by service of the work but also kindness and sincere honest business…read morepractices. This place provides adequate work. However I would recommend staying away from this business as the owners, although seem very nice, they take NO ownership of mistakes. They allow employees to park in the same small area as all of their business trucks and Customers vehicles. If damage happens "it wasn't us". Even though the business parked my RV and was told you're all set to stay. I open my slides and the 1 employee that insists on parking next to my rv is damaged. Owners said "I didn't push the button to open the slides. You did". So now I get that bill too. There was about $2,000.00 more work to be done on my RV. I had that stopped. The owners don't see they just lost $2,000.00 today because they allow employees to park wherever they want, but I hope future sales from work too will look somewhere else.

Had an appointment at 11AM and its now 12:15PM and we're still waiting, very annoying they could…read morehave at least called and told me an ETA.

Great people, great company. Always friendly and happy to help. A great family run business.read more

Extremely quick, professional and efficient. I hope it's a very long time before I have need for…read morethis type of service, but if I do, I want Pine River in my corner.

My vehicle dumped a radiator and was not going anywhere. I called and in an hour had the truck on…read moresite and hauling to my designated repair location. Jeremy was kind and fair with his price and extremely punctual. They even have a payment system on the go, I was prepared to drive back to the office to pay. 5 stars !!! 10/10 would recommend, and I will definitely keep using them!

A huge, heartfelt thank you to Brooke, Bree, and Tracy!…read more Our vehicle broke down about 30 minutes outside of Pagosa Springs in an area with little to no cell service. I was incredibly stressed and on the verge of tears when I finally got through to the shop and spoke with Bree. She was so kind, calm, and reassuring, and immediately arranged for a flatbed. Brooke, a retired police officer who is in the process of purchasing the shop, came to pick us up and brought us back to Pagosa. Before we even arrived, he had already identified the likely problem and assured us that if all of the mechanics were busy, he would repair it himself--which is exactly what he did. He was professional, incredibly knowledgeable, and immediately put our minds at ease. From start to finish, everyone went above and beyond to help us during a very stressful situation. We are from Dallas, and I can honestly say we've never experienced customer service this exceptional back home. We are beyond grateful for everything Brooke, Bree, and Tracy did for us. Thank you for turning what could have been a vacation-ending experience into one we'll always remember for the kindness we were shown.

Excellent service. We've taken several vehicles to Piedra Auto and are very pleased with their…read morework and their value.

Rachel is one of the most knowledgeable people pertaining to anything to do with auto parts. She…read moreknows all the tips and tricks to get you on the road safely along with all the deals going on in the store so you get the best price. One of the kindest most helpful people you could come across. Advanced Auto is very lucky to have such an amazing woman!

I recently had my car break down in the middle of a road trip through pagosa springs and stopped at…read moreadvance auto for a diagnosis. Rachel, the GM, was beyond helpful. Not only did she do the diagnosis, she helped me research the problem, she helped me find a hotel, she helped me find a mechanic, she helped me with a tow truck. This was beyond the best customer service I have had in a very stressful situation. While Rachel was helping me, her coworker, Hannah, stepped in to assist other customers. They were short handed and did everything in their power to help out all their customers in a very friendly and timely manner. I very much recommend this place if you need help with pretty much anything! Thank you again, Rachel!!!!

Our fan belts failed on a Friday afternoon coming into Pagosa. Anthony and Mike saved the day…read morelocating parts and making the repair -- we were back on the road in two hours. Vacation saved. Amazing service. Thank you so much.

Horrible service and I will tell you why I went in last December to get four tires replaced on my…read morecar. II did leave a great review at first until a week later I left to go on vacation and when I got a flat, not their problem, I was in the middle of nowhere. I went to change my own tire because I was in the middle of nowhere come to find out they did not put my personal property back. I have four locking lugs one on each rim and it was nowhere to be found in my car never to be found again when I called them to confront them. They didn't even say sorry the guy that I talked to said oh that sucks. That's not what you say in this situation they said they would talk to the mechanic he was out to launch. I had to call back three hours later still waiting for a tow. Never mind they said they were pretty sure he put it back in my car, thieves, untrustworthy horrible people do not go there.

I wanted to thank the people at Holladay Auto Repair and share my expierence…read more I was on vacation with the Family traveling from Texas in our 2014 Ford explorer sport. I keep this car fully maintained and cared for. Prior to our trip I did the 120000 mile service changing fluids spark plugs and coils with motorcraft oem. Eyerything seemed good for the trip. After making the climb into Pagosa i noticed some random misfire. After parking for an hour when I went to start the car. It was missing so bad it would barely drive. I knew I needed a mechanic! I did some searching and went with a top rated shop I found online. When I arrived at my appointment he looked under the hood and said he did not have time to deal with ignition/ electrical issues. I was devastated and went on my way. Trying to think what to do. I went to a local auto parts store to get a replacement spark plug. They recommended holiday auto repair. Holladay was able to get me in the next morning. Shane, the owner, and one of the mechanics Will, were very receptive and told me they would diagnose to the best of their ability. I found them to be very competent caring and professional. Within an hour they had the coils and plugs out and it was determined that these were not OEM parts, but Chinese copies labeled as Ford Motorcraft. ( Amazon problem) They replaced all the plugs and coils, and made sure that the car was running correctly. All of this was done at a fair and reasonable cost with upmost care to my vehicle, my safety and my family. I personally highly recommend this shop to anyone and know that these people at Holladay auto repair have the best intentions. Shane the owner, has integrity and care for all of his customers. I know after being in the shop for three hours that his concern is quality work at a fair price but always keeping safety for the customer in mind. Some people don't realize how complex it is to be a mechanic and balance all of these issues. Your money and time is well spent with Holiday auto, I wish everyone the best expierence.

Scheduled a cooling system flush and service, was done on time and a couple dollars under the quote…read moreI was given. Staff were friendly and very courteous! Highly recommend Holladay!

CD Stood me up the first day for a trouble shoot and scan check engine codes. $200 hr for this…read moreservice. Ok. He came over next morning and I preceded to inform him of what the last three shops/mechanics had diagnosed. Several Transmission selonoid faults. I asked him if he had time and a lift or bay that could handle my 13k lb class C RV. None of the other shops could accommodate me. He rambled on about shop RV insurance. Walked to his truck and said to call a shop in Aztec. I asked him if he was going to check my truck. He said no . I asked why, he said "he prefers not to work with people who think they know more than him.". This stranded 74 year old full time Rver for 12 years was flabbergasted . Rude and Unprofessional. Not a nice person at all.

I needed front brakes and had overheatinf issues on our truck while traveling in tbe area. CT the…read moreowner personally took care of our issues quickly, professionally and at a reasonable cost and got us going promptly, he even came to the campground we were staying at and completed the repairs. CT was recommended by the campground owners and he did not disappoint us at all. Over all a very trust worthy individual and company that i highly recommend if you are in need.