Joe got me a reasonable quote quickly. Came on a Saturday. That was appreciated since this job was…read morebecoming in blocker in the overall project. Joe installed a long gas line to supply a grill and a sunroom's gas fireplace. There were no issues and the work is complete.

Great communication skills, made an appointment in a timely manner, and accomplish the task he was…read morehired to do at the price he quoted.

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

I had to call Smith Plumbing regarding two different issues within a short period of time. On both…read moreoccasions, they returned my calls promptly and showed up as promised. It is always a pleasure dealing with Smith Plumbing.

efficient and friendly local plumbers. A pleasure to meet them. My highest recommendation for them.read more

My 25 year old AC died recently. I called several companies and had 5 or 6 quotes. The Denommee…read moreguys (Rick, JR, etc) were really great. Super friendly, very knowledgeable, no pressure, answered all my questions. Their quote was amongst the lowest. The installation looks great and the new AC is working flawless

My water heater leaked so I called this company. When they arrived I was quoted $4000 to replace…read morethe unit. Also, they wanted an entry fee of $99.00 before leaving. I was so shaken by their quote. They were awful. I gave them the check to get them out. Bad experience.

We had them many times. New disposal, whole house water filter, toilets and kitchen fauct install…read more All around excellent! Reasonably price and always some unsolicited value added to the job.

Brian and his team are very professional and knowledgeable, would definitely use their services…read moreagain

Wonderful service so friendly and knowledgeable about my problem quick response to my call and next…read moreday service so impressed with this company give them a call for your plumbing needs A1 to

My water heater's T&P valve leaked the other night. Rescue answered my call, asked for photos to…read moremake sure the system was in a safe state for overnight, and made plans to come out in the morning. Keith arrived on time and quickly determined that my regulator valve could be bad, causing excessive water pressure. He was very professional in explaining his reasoning and options for cost effective repair. I received a repair quote by text within minutes and he made the repair. The cost for parts and labor seemed fair to me. I was also given recommendations on additional repairs and improvements to my system. They were very willing to answer all my questions and stick around to make sure the system was running properly. I'll definitely give them a call for any future repairs in my home.

I hired this company to install my air conditioning system in June 2024. Unfortunately, the…read moreinstallation left an air leak in my HVAC panel that should not have been there. On May 22, 2026, the installer came to inspect the issue and confirmed that the leak was the result of the installation. He told me he would return to repair it. Since then, I've made repeated attempts to schedule the repair. Communication has been inconsistent, and getting a firm commitment has been extremely frustrating. He was supposed to come on Monday, but after I called to follow up, I was told he was camping and would come later that week. As of today, I still have not heard from him, and I have been unable to reach him. I understand that schedules can change, but two months of trying to get a confirmed repair date for an issue that was acknowledged by the installer is disappointing. I would have appreciated honest communication and timely follow-through. Unfortunately, based on my experience, I cannot recommend this company due to the lack of accountability and customer service after the installation.

The work that was completed appears acceptable, but I cannot recommend this company due to…read morereliability issues. After receiving payment, the remaining work was never completed. Over the course of more than a month, he missed or rescheduled appointments more than 10 times and repeatedly promised to return without following through. Communication became increasingly difficult, and I eventually had to hire someone else.

poor communication between tech and customer. poor communication between office and costomer. over…read morepriced service, would not recommend to anyone.

$199.00 plus bounced check fees refunded by Walleys with cashiers check. This issue has now been…read moreresolved after several months of aggravation.....

worst ever!!! had everything set up waiting for keith to come and install and vanity as well as a…read moredishwasher. said he would be there at 8am. he never showed and when I text him to remind him of the appointment for 8am and sent a screen shot of our message he replied he was on a sewer call that was more important than mine. a simply text saying he had an emergency would of worked for me but nothing... when I reached out the attitude and then blocking my phone number I'm done with this company no respect for their customers or appointments he has made! don't waste your breath on this guy cause he sure won't waste his breath on you!!!

Terrible. Keith connected the brand new dishwasher incorrectly. He disengaged a garbage disposal…read morewhich was completed ok. We had to have GE out to look at the dishwasher and said it was responsibility of plumber. We called,texted and emailed. No response He cut himself during work and we have him peroxide and bandages. He then broke my kitchen counter saying it was the fault of the person who installed last dishwasher....20 years ago???? I think not He gave us a total and we even have him an additional monies because we thought everything was ok. We asked to run a complete cycle and he did not Nice guy,but would never have him again or recommend him

I wish there was a 6th star. Kris returned my call, provided me with a quote (that didn't change)…read moreand installed a new hot water system with filtration before three other plumbers even returned my call. Absolutely fantastic service. In a time where people expect less, Midtowne is a welcome breath of fresh air of prompt and quality service at a fair price.

Midtowne Plumbing & Heating did an outstanding job on my upstair bathroom. They repaired a broken…read morecast-iron toilet flange, corrected a water regulator that a previous plumber had installed incorrectly, installed a new vanity, and even replaced the trim work. Kristopher was fantastic--he communicated clearly throughout the process, provided excellent customer service, and his rates were more than fair. Most importantly, the quality of his work was stellar. I couldn't be more satisfied and highly recommend Midtowne Plumbing & Heating for anyone in need of a skilled, reliable plumber.