I am not a review person. Usually not worth my time but this experience was really bad. Not the…read moreplace to go if you are particular about your vehicle. I was referred to this shop by a friend and had heard good things but left extremely disappointed. Communication was sub-par throughout the long drawn-out process. Upon getting my vehicle back there were a number of concerns: 1-Door was replaced as part of the repair. New door was not aligned very well, and it did not look like it was fully closed when it was shut properly. 2-Trim pieces/rivets were not fully installed properly 3-Interior was a disaster. Grease/dirt was everywhere on the interior of the affected door panel. Grease on headrest and seats as well. Rear seat was filthy and covered in sand. It was clear that the exterior trim pieces were removed from the car and stored on an unprotected rear seat (this is mid-winter so everything on the exterior was coated in sand/salt). 4-Door handle was not recognizing the remote for the keyless entry. 5-Exterior badge was reused and already starting to peel off of the new surface. 6-After the first hand-wash I could see tape residue all over the exterior of the car. I am guessing they either used poor quality tape or the tape was left on the car much too long as they completed the process. There was a badge that was not available at the time of the original repair, so I had to bring the vehicle back in to have them install that badge on the door when it finally came in. Once installed, and the car was hand washed, I could see egregious swirl marks on the door in that area. My guess is when I brought it back in (again in the winter) they simply took a dry towel and rubbed the area (sand & salt included) clean. Either that or their wash mitt/brush was covered in sand. Unbelievable disregard for the paint surface they had just repaired. Looks awful and spans the entire bottom half of the door. *Of the original 6 issues above, the shop handled #1, 2, 4 & 5 to my satisfaction when I brought them to their attention. I did not mention #3, #6 or the swirl marks gouged into the surface as I would not trust them to do an adequate job in rectifying the situation and would rather not have them touch my vehicle more than necessary. All-in-all a very disappointing trip. Don't trust them with your car unless you truly don't care how well the repair is completed.

Had a very difficult dent in the upper rear pillar of my F-250 last year and couldn't find a shop…read morethat wanted to look at a "small" job so I called Guimond's, was asked to come in the next day, shortly before closing hours for an estimate. I liked what I heard and set a date for the next week. I to this day have no idea how they removed and blended the paint. Great job. Today, after being rear ended last week, they have the insurance paperwork for my next repair. One star? Because you can't wait? They don't need your work. They have all of mine.

Recently had a tree limb hit my car causing damage to the hood, roof and rear hatch along with a…read morebroken windshield. Hanser Autobody was recommended by a friend. I couldn't be happier. They were professional to work with, reasonable price wise and did excellent work. Highly recommend.

I've gone to Hanser since 2014 and been consistently more than satisfied, I've been pleased. Their…read morework is really good and dealing with them is really good. They are completely trustworthy, and ready to go the extra mile. A+ is not high enough for them.

These guys are perfectionists. They have repaired self inflicted damage to our Volvo twice in three…read moreyears. Their operation is smooth. They work well with insurance company to minimize headaches for the customer. The car was spotless both times that we got it back. Ray, the owner, is hands on, and definitely a car guy. Being a car guy myself, I appreciate that. Shout out to Mike for making the whole process smooth. Total professionals.

Had rocker panels and front fenders repaired as they were rusted out badly on my 2010 Ford F150…read moretruck. Can ONLY say...EXCELLENT! EXCELLENT work by professionals. Highly recommend.

I highly recommend this garage for their professionalism and craftsmanship, impeccable…read more when I picked my vehicle it was washed looked gorgeous. it was as if never got hit! No issues with the price. When he said that my car was going to look as if nothing ever happened by the time he was done with it, that was an understatement! my car looked as if I just purchased it. Beautiful work. Outstanding service. Forever grateful. -The Lawler family.

The husband had a little backing up fender bender that we wanted fixed. I was referred to George…read moreand Sons from my car maintenance guys (Garry's in Concord, also excellent). What a wonderful, honest and competent shop. Brought the car by on a Thursday, he took a look at it and gave me 2 options to decide on - expensive (replace all) or not-so-expensive. Even offered to roll the not-so-expensive cost over to the expensive opt if we didn't like how it came out. He suggested we'd like the less expensive fix saying he thought he could do a decent job. It's an old car w/ 200K+ miles so we said let's start there and see where things go. We dropped the car off Sunday night & received a call midday Monday saying it was ready. They even fixed a front fender dent we got over the weekend from flying ice off a car on the highway. I hadn't even mentioned it as we were focused on the rear bumper. No add'l fees were even suggested. Just the price he provided when we first met. Easy peasy. Love dealing with honest businesses that deliver on all they say they will. If you have an auto body need, these guys are who you should go to.

So I showed up to Kustom with a Chevy express van with a huge rusty paint bubble on the door,…read morelooked like shit, and eventually would lead me to fail inspection. I decided to get it fixed and wanted it to look perfect if I was paying someone and not DIY. Tom, the owner, assessed it and gave me an estimate. The estimate was higher than other shops in the area but I knew that going in from the other reviews and word of mouth. I decide to go with his shop and schedule the repair. Monday, the day I'm supposed to drop off the van rolls around, and I give a call into the shop just to confirm. Tom says he can't do it this week, and reschedules me for next Monday. I drop off the van the following Monday, and get the van back Thursday. Two phone calls to communicate status and progress in the mean time. The repair looks flawless to me and Tom stated he would stand behind the work if I had any trouble again. He took the time to even show me pictures and explained what the process was. There is a considerable amount of time and effort put into preparation with any paint work, and it is evident they do not cut corners here. Expensive, but flawless repair and excellent customer service. I'd recommend this shop if you're looking for your car to look exactly how it was from the factory and are willing to pay for it.

My car was scratched up on the front left and right bumpers. New England Kustom and Collision did a…read morefantastic job on the work. Tom, the owner, is a straight shooter who tells you exactly what he can do and can't do. He is very fair in his pricing and his work is excellent. I am very pleased with the results.

Murphy's strung me along for 4 and a half months and I never got an appointment to bring it in. I…read morecalled April 4 to see when he could get me in. He said May. I had an estimate on 4/11. He said he could do it in June. I called late May to see when in June he would get me in. He said in August. When I asked how all those people got ahead of me he said he would put me on the schedule for 8/18. On 8/13 I left a message to confirm the appointment. He didn't call me back. Next day I went to the shop and was told if I hadn't heard anything to the contrary the date was on. On the 16th I got a message saying I wasn't on the schedule. Fool me once, shame on you. Fool me twice, shame on me. I don't know what the game is... Murphy's Law I guess.

I banged up the right front fender on my car. Took it to Randy and he completed the repairs in 4…read morebusiness days! Car looks like new, and the price was a fraction of what I was quoted by another shop. Please, if you need body work done on your vehicle and you live in the greater Keene, NH area, check out Murphy's Auto Body. Support the small business owner whose reputation rides with every job that he does. Great job Randy.

I found Dan about 2 years ago and unfortunately my Acura's damaged fender was too far gone but he…read morewas very straight forward and honest that it was beyond a simple repair, at a time when he could have tried to milk it and get some money out of me. Fast forward to this week, I brought him my son's 1 year old car that had some minor but definitely noticeable dings on the door. Dan under promised but exceeded expectations, the repair turned out great and he did it without having to make any access holes. I would absolutely recommend him.

Dan did a great job fixing a pretty serious door ding on my 6 month old car. It looks brand new!…read moreYou'd never know it was hit. I'm very pleased with the low cost also.