I am not a review person. Usually not worth my time but this experience was really bad. Not the…read moreplace to go if you are particular about your vehicle. I was referred to this shop by a friend and had heard good things but left extremely disappointed. Communication was sub-par throughout the long drawn-out process. Upon getting my vehicle back there were a number of concerns: 1-Door was replaced as part of the repair. New door was not aligned very well, and it did not look like it was fully closed when it was shut properly. 2-Trim pieces/rivets were not fully installed properly 3-Interior was a disaster. Grease/dirt was everywhere on the interior of the affected door panel. Grease on headrest and seats as well. Rear seat was filthy and covered in sand. It was clear that the exterior trim pieces were removed from the car and stored on an unprotected rear seat (this is mid-winter so everything on the exterior was coated in sand/salt). 4-Door handle was not recognizing the remote for the keyless entry. 5-Exterior badge was reused and already starting to peel off of the new surface. 6-After the first hand-wash I could see tape residue all over the exterior of the car. I am guessing they either used poor quality tape or the tape was left on the car much too long as they completed the process. There was a badge that was not available at the time of the original repair, so I had to bring the vehicle back in to have them install that badge on the door when it finally came in. Once installed, and the car was hand washed, I could see egregious swirl marks on the door in that area. My guess is when I brought it back in (again in the winter) they simply took a dry towel and rubbed the area (sand & salt included) clean. Either that or their wash mitt/brush was covered in sand. Unbelievable disregard for the paint surface they had just repaired. Looks awful and spans the entire bottom half of the door. *Of the original 6 issues above, the shop handled #1, 2, 4 & 5 to my satisfaction when I brought them to their attention. I did not mention #3, #6 or the swirl marks gouged into the surface as I would not trust them to do an adequate job in rectifying the situation and would rather not have them touch my vehicle more than necessary. All-in-all a very disappointing trip. Don't trust them with your car unless you truly don't care how well the repair is completed.

Had a very difficult dent in the upper rear pillar of my F-250 last year and couldn't find a shop…read morethat wanted to look at a "small" job so I called Guimond's, was asked to come in the next day, shortly before closing hours for an estimate. I liked what I heard and set a date for the next week. I to this day have no idea how they removed and blended the paint. Great job. Today, after being rear ended last week, they have the insurance paperwork for my next repair. One star? Because you can't wait? They don't need your work. They have all of mine.

Absolutely the worst repair experience I've ever had. My car…read morewas brought here for repairs by State Farm, and was with this shop for nearly two months, and the level of communication and professionalism was shockingly poor from start to finish. There were no proactive updates at any point. I had to call repeatedly just to get basic information about my own vehicle. Every step dragged on far longer than it should have, and there was never a clear timeline, explanation, or sense of urgency. On top of the delays, I ended up having to coordinate communication between this shop, another shop, and my insurance company myself just to keep the repair moving. They seemed completely uninterested in managing the process or taking responsibility. I've never seen a shop put so little effort into keeping a customer informed. When the car was finally ready after almost eight weeks, I was told I needed to pay a 3% fee just to use my debit card -- as if the massive delay, lack of communication, and disrespect weren't enough of an inconvenience already. In short: Two months without my vehicle No updates unless I called Constant runaround Poor coordination with insurance and the sublet shop Unhelpful and inflexible payment process The repairs may be complete (nearly all repairs were outsourced to another shop!), but the customer experience was terrible. I would not recommend this shop to anyone. Save yourself the frustration and go somewhere that values your time and money, communicates clearly, and takes their work seriously.

I had a fantastic experience with Kelly and Rick and everyone at Auto renew it! From start to…read morefinish everything was communicated well and my car looks amazing! My bumper and tire was severely damaged when a motorcycle hit me from behind in a fatal crack. The experience was horrible but my car looks so much better than before the accident! I'm in awe of my brand new rear end!

Hope I never have to use an autobody shop, if I do this will be the place. They did all the work…read morefrom having a rental for me and pick up when I was done using it. Work was fast and well quality work. Perk was detailing the car and paint touch up on some scratches that were not related to the accident.

The Body Shop is under new ownership. I must say the quality of work hasn't changed and if…read moreanything it may have improved. I've been dealing with Jimmy (previous owner) since he was on the West side and never was disappointed. The new owners are great to deal with and i highly recommend. A+++

I just had my truck repaired at NCA Autobody. it was done in a timely manner and came out great!…read more John does great work. I noticed (after the fact of dropping my truck off for my repair) the negative reviews listed from awhile ago and I asked NCA about it, and learned that they are under completely new ownership, and employees for about a year now. Ricky, the new owner, was so nice and kept me updated and answered any questions I had. I recommend this shop for any autobody repairs! I was treated awesome, and i am very happy with the repair.

John is awesome! I needed to repair my vehicle after an accident, and he got it in within a few…read moredays, and had it back to me in about two weeks! Kept me updated and was even willing to work late to get my vehicle back to me as soon as possible! True dedication and loyalty to his customers! He addressed all my concerns, and made it look like the damage was never even there! Highly recommend to anyone needing body work! Honest, and truly cares about his customers!

I dropped my car off for repairs on 4/27/26 which was a Monday and Prestige had my car fixed in 4…read moredays, I picked my car up on 5/1/26. It came out perfect. They did a fantastic job. Sarah who works at the front desk is a delight to work with. She made this whole process very easy and seemless. The girls in the office are fantastic as well. Prestige Auto body is run very well. Great business I have used them twice. My car was hit on the front of the car and a couple weeks later on the back of my car. They did a fantastic job fixing my car. I would highly recomment them. Great bodywork. They are 100% trustworthy. Enterprise car rental is down the street, so they call and set up a rental car for you. It was the easier, no stress process. Love this business. Shaun the Manager was very professional and a delight to work with as well.

Brittany, Sarah & Ashley are so friendly and professional! The communication with the service of…read moremy repair was INCREDIBLE! I can't think of anywhere better for getting a car repaired than PRESTIGE!! My car looked brand new when I got it back!!! THANK YOU!!

Let me start by saying these guys are great. I had a Land Rover with a Turbocharger Problem and no…read moreone wanted to touch it. I took it to 3 different places that stated they specialized in European imports but all the did was charge me for diagnosing a problem that I already was aware of and said sorry take it to the dealer. I took it to Motivated Auto and not only did they not charge me to look at it, they actually took the time time to fix it correctly at a fraction of what I would have paid at the Land Rover dealership. They friendly honest and very reasonable with their pricing. I have found my go to mechanic shop.

Motivated Auto Repair is amazing! They constantly bend over backwards to save the day by scheduling…read moreme an appointment as soon as possible and continually diagnosing my car issues with confidence and ease. The prices were very affordable. Plus, the staff and owner were incredibly kind--true customer care. Every repair has been top-notch. I can't recommend them enough!

These guys are perfectionists. They have repaired self inflicted damage to our Volvo twice in three…read moreyears. Their operation is smooth. They work well with insurance company to minimize headaches for the customer. The car was spotless both times that we got it back. Ray, the owner, is hands on, and definitely a car guy. Being a car guy myself, I appreciate that. Shout out to Mike for making the whole process smooth. Total professionals.

Had rocker panels and front fenders repaired as they were rusted out badly on my 2010 Ford F150…read moretruck. Can ONLY say...EXCELLENT! EXCELLENT work by professionals. Highly recommend.

Really bad experience at this body shop. Manager Ryan stands by his shops shoddy workmanship and…read morerefuses to admit key aspects of the repair that were done incorrectly. These defects will cause corrosion in the near future. And frankly do not look like a presentable factory like appearance. He wanted to see what he could do to"help" the situation however he didn't offer anything that was going to fix the problem. I admit I lost my cool with the guy but he just shut down and said he would not get into a "pissing contest" with me. I dropped off the keys, one of the workers dropped off my truck without saying a word and nobody checked in my rental. I took pictures of the rental as I dropped it off to cover myself. Totally unprofessional. I brought my truck immediately to another reputable body shop and asked them to look over the repairs. They were quick to point out several problems with the repair including a few I was unaware of. The only remedy to fix the truck is to repaint the whole area. Where Ryan denied his shop touched the inside of my fender the other body shop told me he could see where they used a dolly and hammer inside the fender to bang out the dent, they also did not get enough black paint (inside the fender lip) and he pointed out the primer showing thru. He also pointed out where they did not paint the entire surface and that it is now subject to corrosion. He showed me sand marks up near the top of the cap that stand out especially in the sun. When he fully went over the area he was not sure what he would be getting into because he found unstable area's in the clear coat that would need to be addressed. I made the mistake of paying for my truck deductible before inspecting the truck and now have to go thru stop payment proceedings. The shop had my truck from 9/3/19 until 9/18/19 More than enough time for a quality repair. I seriously question the integrity of this shop when the Production Manager lies about the work performed and caution anyone considering them for their repair needs. I now have to bring it to another shop to have the work done correctly, go through the rental process and be without my truck again. Quite a nightmare. Stay away from Key Collision of Keene.

I was very happy with not just the work that Key Collision did, but with their customer service…read moreafter I picked up my car. I had a dash light go on that I thought indicated a transmission problem, so I called. Even though my transmission was not affected in the accident, they made me appointment at my earliest convenience. Turns out, it was a simple light bulb indicator. I would have completely understood if they were upset with me for having them take a mechanic off of another job to look at mine, all because I misread my manual. Instead, they were kind and generously replaced the bulb, even though it wasn't even on the side of the accident! From the receptionist to the manager to the mechanic, they were generous with their time, patience and expertise. As a person who knows nothing about cars, it's scary to put such an investment into the hands of strangers when my car was damaged. They made the experience more palatable with sending me the itemized estimate and communicating with me in a timely manner about my concerns and questions. They were also great about keeping me up to date on when my car was ready. I hope I never need their services again, but if I do, I know I won't think twice about going to them!