I'm giving this practice five stars because Dr. Sillers diagnosed me right away and gave me the…read moremedication that I needed. I have been seeing dr. Robertson, Well actually his nurse practitioner and she gave me the wrong diagnosis. This doctor really listens to you and he doesn't seem rushed. He knew it was related to my acid reflux even though that is not his specialty. He told me what medication to take and what to expect along down the road. When I go to this practice I never have to wait more than five minutes! And they took my temperature they are very careful. The receptionists are pleasant as well.

I told Dr Sillers and all the nurses before surgery that I was a bleeder. He sent me home soon…read moreafter the surgery and upon getting home, I started to actually drip blood like a faucet. I tried Everything they asked to stop it. I actually had a NP with me..My daughte finally put me in the car to drive me back to the surgery center. They had all left early because it was Friday. So she went to the office. The lady was Absolutely No Help. She said she would call him and to just wait for Dr Sillers to call me . He had also told me he'd call me later to check on me. I had already bled through 5 towels at that point. My daughter finally took me to the ER. I bled through 2 more towels there while I was waiting to be seen. After we were able to get in touch with someone from SV Hospital, Dr Sillers's partner finally called me because Dr Sillers had left town. So his partner calls as I'm being wheeled in a wheelchair to a bed, and agrees to see me in the office. So we leave the ER. However, he was unable to stop the bleeding so he ended up just packing it. My nose was ruined at this point... The packing made my nose heel crooked. I ve had to have a 2nd surgery to fix what he ruined. I obviously never went back and never will.

Having been on the receiving end of ear, nose and throat issues throughout my life, I've seen my…read morefair share of doctors. I've yet to find better than Dr. Poynor. He diagnosed my weird allergies and gave me allergy shots to alleviate them through college. Then, when I had chronic tonsillitis sophomore year of college, he performed the surgery to remove my tonsils and adenoids. (Note to self- get tonsils out as a small child, this is NOT easy to recover from as an adult!) Every time I go to see Dr. Poynor, I'm met with equal parts dry humor, adept intelligence, and art knowledge. Yes, I did say ART in relation to an ENT specialist. You see, part of the allure of Dr. Poynor is his love of the arts- he is an avid collector and an advocate for the Birmingham Museum of Art. So, when I'm feeling gross and sick, I know he'll make me smile and provide some fantastic tidbit about where to go the next time I'm in London or what exhibit has just been added to the Birmingham collection. Dr. Poynor is probably best known for his solution to infections in his patients: yes, you walk out the door with an antibiotic Rx, but the secret is the two shots you get before you leave. An injection of antibiotics gets to work immediately, and a small amount of a steroid helps the body move past illness quickly. Not the most pleasant thing, being jabbed, but I always know that I'll get better faster. Even when I've lived out of town, or out of the country, Dr. Poynor has always been on my speed dial in case of ear, nose, or throat related illness/issues because he does an amazing job and always makes me feel better. (The lollipops on the way out don't hurt either)... Five stars for Dr. Poynor!

Best ENTs. Excellent doctors! knowledgeable! Kind! they…read moretake time to listen. I'll definitely be back if my family needs an ENT again.

Have been our ENTs for well over a decade. Surgeries, infections, allergy shots, hearing -all the…read morethings they handle are done well. From reception all the way back they are the most caring, compassionate people I know. Have always give us the options if there multiple ways to handle something and an honest opinion on what they would do if were talking to their own family. Appointments are scheduled timely. Sometimes the same day! But always with a few days. Even during this time of Coronavirus they are skipping lunches so they can see as many people as possible. Can't say enough good things!!!!

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

Dr. Swetz is an oustanding Internist and my wife and I can't be happier we have him after Dr…read more Vickie Moore retired. I saw him yesterday and he takes the time to cover why you are there, explains the treatments, and then the new medication he prescribe. I was in to see him early and had labs after and all was timely and very efficient. The Complete Health portal is one of the best of any we use.

Arrived on time (30 minutes before my 1st appointment) for my appointment in the morning and was…read morethe only one in the waiting room. Waited 45 minutes to be called back. So I spent a lot of time in the waiting room. So here is my feedback: The music is terrible. Like 1960's elevator music. Like funeral parlor music. Depressing. To add to the old grandma music, they have a TV that shows ocean waves, dolphins, various soothing nature, which adds to the entire funeral parlor grandparent theme. Honestly, it is depressing. Once I got back to the auditory person and went through the hearing test, it was great. Recommend this place, but bring headphones and listen to your own music. You will thank me later.

worse experience I ever had in a doctor office the receptionist was very rude and unprofessional…read morenever going back there again

I have been going to Dr Remillard for almost 12 years!! He and his staff are the very best at their…read moreprofession. Words cannot express enough how grateful I am for the years of stellar care they provide my family and I. I highly recommend Dr Remillard and his highly trained team to care for you!! Thank you Dr Rem you are truly the BEST!

I've been going to Dr. Remillard since he 1st came to Helena over 25 years ago. I wouldn't go…read moreanywhere else.

Outstanding experience!! Dr. Bowen did an outstanding job and all his staff are wonderful!!read more

After years of back pain and no results from any therapy I scheduled an appointment with Dr Bowen…read more I 1st saw the NP and she did her evaluation and took my mri for the Dr to review. After about 2 weeks I got a call to return. Met with Dr Bowen and we discussed what needed to happen! Scheduled surg. And here we are a week later! Way more than I expected. I was concerned there might be problems. The office was so compassionate and said to come right in. There was almost no wait! They reassured me it would take time. We will follow up in a month!

The doctors do not care about your time; they will cancel your appointment last minute or make you…read morewait excessive amounts of time for an appointment. If they put you on meds that need monthly monitoring, that is near impossible because they cancel your appointment. So you're not monitored correctly.

I really like this dermatologist, and have been to the spa before which was wonderful. My only…read morecomplaint is that the wait times are atrocious. Almost always at least 45 minutes after my appointment time.