I started having a strange combination of symptoms about a year ago that included nasal discharge…read morefrom only one nostril. I went to Dr Owen's because of the sinus issue. I was able to get an initial appointment with short notice. Dr Owens was very pleasant, thorough and competent. I later determined that my issue was Cluster Headaches which is a neurological problem but I greatly appreciated Dr Owen's prompt examination and evaluation.

I had my first visit here yesterday with Dr. Clark. When I made my appointment, I was soo…read morefrustrated with my ear issue after months of wax/wane symptoms. The office staff was very friendly and helpful and got me in pretty quick. The audiologist gave clear instructions for her testing and assured me that I'd get answers to my questions. After testing I saw Dr. Clark and his assistant (NP, I think?) in a small but efficient exam room. The assistant was as quiet as a church mouse but present. They LISTENED to me explain all my symptoms in detail. I didn't feel rushed or unheard. Then he explained my results to me, gave reasonable treatment options and a plan moving forward. I'd definitely recommend this office.

I'm giving this practice five stars because Dr. Sillers diagnosed me right away and gave me the…read moremedication that I needed. I have been seeing dr. Robertson, Well actually his nurse practitioner and she gave me the wrong diagnosis. This doctor really listens to you and he doesn't seem rushed. He knew it was related to my acid reflux even though that is not his specialty. He told me what medication to take and what to expect along down the road. When I go to this practice I never have to wait more than five minutes! And they took my temperature they are very careful. The receptionists are pleasant as well.

I told Dr Sillers and all the nurses before surgery that I was a bleeder. He sent me home soon…read moreafter the surgery and upon getting home, I started to actually drip blood like a faucet. I tried Everything they asked to stop it. I actually had a NP with me..My daughte finally put me in the car to drive me back to the surgery center. They had all left early because it was Friday. So she went to the office. The lady was Absolutely No Help. She said she would call him and to just wait for Dr Sillers to call me . He had also told me he'd call me later to check on me. I had already bled through 5 towels at that point. My daughter finally took me to the ER. I bled through 2 more towels there while I was waiting to be seen. After we were able to get in touch with someone from SV Hospital, Dr Sillers's partner finally called me because Dr Sillers had left town. So his partner calls as I'm being wheeled in a wheelchair to a bed, and agrees to see me in the office. So we leave the ER. However, he was unable to stop the bleeding so he ended up just packing it. My nose was ruined at this point... The packing made my nose heel crooked. I ve had to have a 2nd surgery to fix what he ruined. I obviously never went back and never will.

I'm new to town and was looking for an audiologist. This office and providers are on network for my…read moreinsurance. This is inside a big medical center so you need to allow for time to park and find your way inside. At level 2 is where you'll need to be from the parking deck to have a walkway either into the hospital or to the medical center for doctor appointments. The staff were all friendly. Dr. Roth (newly married, previously Dr. Hatchett) was very kind and informed me that my insurance doesn't pay for hearing aids. Taking this into account, she let me know the options I had moving forward. We were able to order a replacement battery for my current (older) hearing aids. She called the manufacturer and ordered this. Once it arrives, she'll be able to replace it in office. She also informed me of another program that may be able to assist me with getting new hearing aids. I really appreciated that information. I recommend this office just based off of my first appointment.

Excellent Audiologist and office staff. Very knowledgeable and efficient. Quick appointmentsread more

I came in to determine the cause of several ent issues I've been having (for months/years). First,…read morethe nurse practitioner, Andi Veren, I worked with was amazing! She was super helpful and made sure I felt comfortable and knew the process of assessing my several issues. Then, nurse Beth conducted the first debrief of my hearing test as well as a first assessment of my sinuses. Again, she walked me through all of my results and next steps. She also walked me through the follow up appointment and assessments. During my follow up I met with Dr. Marshall. I was blown away by the time he took to go over my imaging and the implications. He is absolutely one of the most down to earth and thorough physicians I've ever seen. I am blessed to have found this location and highly recommend Dr. Robertsons practice for any of your ent needs.

I had suffered with impacted ear wax and an earache all weekend. I tried two other ENT's offices,…read morebut could not get an appointment because the doctors were in surgery on Monday. Fortunately, I was given an appointment with the nurse practioner (Beth, I believe) at Dr. Robertson's office. She was great -- very kind, professional and good at what she does. I had an excellent experience with the entire staff and am so grateful to be able to hear again and be pain-free!

Doctor Routman identified all issues with my problem and taught me a trick to check for pain.read more

Dr Routman has been such a blessing! He did surgery on me about 4 days ago. No pain and I now feel…read morelike a new person! I can tell a huge difference in how I sleep at night now. No more waking up in the middle of the night and snoring! Thank you so much Doctor Routman for helping me feel better!

I really wanted to like this place!! I mean the name is a giant pun!! That's what the two stars are…read morefor. I have severe virtigo and have been anxiously awaiting an ent appointment with Dr. Davis. Today I received an email stating that my appointment would be cancelled if I did not reschedule by 5pm today. Super confused, I called the office and they said that due to a new provider starting they would have to push my appointment, that I've waited months for, back another two weeks.... Well I started reading other Yelp reviews and found that they may try to switch providers on me too so I emailed back and sure enough I was not even seeing dr. Davis. Super disappointed. Now I've wasted two months of vertigo and nausea that I could have gotten treated elsewhere. Oh well! Good luck with these guys.

I had an appointment for a follow-up in January and I asked before my appointment if there would be…read morea charge. I was told that all of the services I received would be covered and I would not have to pay anything. A month later I got a bill for $211. I followed up with the office because it is unacceptable to me that I was told something would be free and later expected to pay over 200$ for that service. They were unwilling to waive my bill. I will not be returning here and I suggest asking for written back-up for anything they tell you regarding payments.

Best ENTs. Excellent doctors! knowledgeable! Kind! they…read moretake time to listen. I'll definitely be back if my family needs an ENT again.

Have been our ENTs for well over a decade. Surgeries, infections, allergy shots, hearing -all the…read morethings they handle are done well. From reception all the way back they are the most caring, compassionate people I know. Have always give us the options if there multiple ways to handle something and an honest opinion on what they would do if were talking to their own family. Appointments are scheduled timely. Sometimes the same day! But always with a few days. Even during this time of Coronavirus they are skipping lunches so they can see as many people as possible. Can't say enough good things!!!!

I formerly was with Dr. Cornay at ENT & Allergy . He retired and I went…read more by the new Excel ENT Office to make an appt. I was treated like a red headed step child at the front desk. Never have I had that kind of treatment. I asked to make an appt. and was told in a very hateful way ! HE'S BOOKED UP !!!!!! That's Ok, Keep your darned appt, I found an ENT Doc where I'm treated like a human being !!!!

I absolutely love Dr. Cornay! I've been coming here for years. The wait is never long, and he is…read morevery thorough and quite friendly! The staff is as well.

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

I think most people dread going to the doctor, Especially if they have physician they are not…read moreexcited about. That's exactly where I'm at. I'm trying a new doctor. Dr. Neil Meadows is excellent. This 119 facility is now Complete Health by UAB. This facility is really loaded. It's a smaller version of Kirkland Clinic and it appears they do it all. For those whom don't know, this was formally One-Nineteen by St. Vincents.