I've been going to this place to buy Christmas present for my office staffs. I usually spend $800 to $1000 here. When I went there last Christmas, the sales person and cashier were very rude. After purchasing all the products they recommended, they offered two free sample gift sets. I asked if I can her just a small lotion instead of the free sample since I've purchased close to $1000. The saleswoman tuned really rude quick with bad facial expressions and said no. So I move on without exchanging any bad words. They proceeded to wrap all my items but without labeling them. They all looked the same. So I asked them to label the products if not wrapping them with different papers. Then the sales lady lashed at me saying "you should've told me before wrapping then!" I thought it was obvious since there are so many of them. I didn't comment since I didn't want any confrontation. I just got my purchased items and came home with bad taste in my mouth. When I came home and opened the free sample sets, they were all already expired.. obviously I will never go back there again to purchase anymore. I've never been so disrespected by the store employees and owner after spending $1000 in any store in my life. It's was an insane experience! read more

Korean beauty supply store I visited to buy Korean sunscreen products. Bought Round Lab - Birch Juice Moisturizing Sun Stick SPF50+ PA++++ and A.H.C - Masters Air Rich Sun Stick SPF50+ PA++++. I did Check expiration dates before buying. read more

FINALLY! A place where I can shop for anything and everything! They have everything you need from face masks, skin care, perfume, wallets, pens, to masks! A lot of them are at a discounted price, so why buy it anywhere else for retail price?! I was surprised they had BTS masks here so I bought every single design they have and I LOVE THEM. They are super breathable and my makeup doesn't smudge all over inside of the mask. I love that they have a variety of face skin care masks to keep my skin from aging. Gotta take care of that skin to keep me looking young (; A definite hidden gem. I'll be coming here for discounted items! read more

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Wish I can leave negative stars Buyer beware! This pushy sales woman sold me OLD OutDATeD and expired facial products. She was so aggressive and guaranteed its the best facial cream. I paid over $200. A week aftwr using the products, I got a rash on my face so I dumped everything. Be careful with these people. They will push you to buy products that may be expired. Never going back !!!!!! read more

Very pushing, and won't leave you alone to just look around. That was fine with me cuz i said NO to many things i didn't need and only bought the ones i needed. I bought one Uriid stick and one Alex BB cream about 3 weeks ago. Just like any other Korean beauty shops, the employee gave me samples of Bioderm cleanse fluid that was packaged in plastic cartridges. She was telling me about the sample product as if she is hooking me up with lots of samples. I said thank you so much and then left. I used it today and felt that it smelled little bit unpleasant but I still thought that it was the manufacturer's preferred scent. But I looked at the expiration date and it said 06/21. I've been meaning to try to call them to dispute during day time but Im a full time worker and a full time mom, and by the time i thought of calling them, it had been after their business hours. I'm never going back. This is worth leaving my review on yelp. read more

J TOWN - Expired about 8-9 months from the purchase date. - Cosmetics & Beauty Supply Near Me - Los Angeles, California

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안녕하십니까? 사장님 몇일 전 신문기사를 보고 몇자 적습니다. Le Blen 제품에 대한 확실한 정보는 알고 계십니까? 저는 이 제품을 다른 팔레스 뷰티에서 구입을 해서 사용을 했었는데 부작용으로 가려움증과 발진으로 인해 고생을 했습니다. 단지 내 피부에 문제인줄 알고 비 싸게 산 이 제품을 버리지도 못하고 갖고 있다가 신문 기사를 접하게 되었습니다. FDA에 승인이 안된 이 제품을 판매하고 계시다면 한번 확인을 부탁드립니다. FDA엔 어떤 물건이라도 등록은 할수 있지만 제품속에 들어있는 성분을 조사하고 분석한 결과 합당할 때 승인이 나는 걸로 압니다. 신문보도에 의하면 이 Le Blen의 제품은 화장품으로 승인을 받지 못한 정체 불명제품이라 나왔던데, 그렇다면 화장품이 아님 어떤 제품으로 판매를 하고 있는건지요? 혹시 의약품으로 승인을 받은 제품일까요? 그렇다면 일반 화장품코너에서 상품화가 될수 있는건지요? 사장님 store에서 취급하시는 제품이면 정확히 확인를 하실 필요가 있을 겁니다. 전 개인적으로 이제품을 정식으로 FDA 에 의뢰해 보려 합니다. 이런 말도안되는 불법적인 판매는 금지되어야 된다고 생각 해서 글을 올립니다. read more

Super cute set up, the place to go if you like K-pop get all your merch here. They don't disappoint

Do not patronize these crooks!! I ordered cologne from them online and they sent me something totally different. They refuse to answer any of my emails and will not take any responsibility for their error!!! SO BUYER BEWARE... DO NOT PURCHASE ANYTHING FROM THEM ONLINE!!! THEY WILL SCAM YOU!!!! read more

Brand name cologne/perfume and makeup at slightly below retail cost. They are very limited in their selection for makeup (range of products and colors). It's weird that this boutique is named J Town because the location is in the heart of K Town - it's in the strip mall on Western + 9th(James M Wood). Rodeo Galleria, Madang Gooksoo (Backyard Noodle), and BCD Tofu house are also in this strip. Cash is king, but they do accept card! Free gift wrapping as with most Korean stores. read more

Great selection of products and employees were friendly and accommodating. Great place to buy gifts for loved ones.

I usually come here to get my facial toner and moisturizer needs. It's a pretty small store in the same plaza as Rodeo Galleria but it is has quite a wide variety of beauty products (along with a few other stuff such as wallets). It's easy to access; I go in and get what I need, I'm out in 5 minutes (if it's not christmas time). It's a little bit cheaper than department stores so it does save me money and time. read more

I am a regular customer here prices on perfume I use is cheaper than Amazon so I choose to go here read more

I regularly receive compliments on my beautiful cotton masks. I've bought them in bulk and given them out as gifts to the gift-receivers' delight. So the secret is out: here are the prettiest, most breathable cotton masks you'll find in LA at a super reasonable price ($5). read more

Don't be fooled by the small size of the store. They have a large selection of perfumes, makeup, skincare products and all very good brands. I also purchased my masks for my entire family. Also love the fancy camera in the front that detects your body temperature in case you have a fever. read more

I visited J Town today and left with a bad taste in my mouth. There's a lot of people working but it seems like their main responsibilities are pushing people to buy something they don't need and watching customers like hawks to prevent shoplifting? Those older ladies working there can be very very very pushy. Worse than car salesmen. And they can be very rude. And they follow you around the store and it really annoyed me. And there's no line so don't waste your time there. Whoever looks weaker than you, just push them and pretend as if you've been waiting longer. Cashiers don't care anyway. Oh and you have to check your receipt very carefully. They did not honor the discount they advertised so I had to go back to my cashier to make necessary changes. Was it intentional..? Hmm.. read more

Been coming here all the way from oc for about 10 yrs now. The ladies follow EVERYONE around the store, so pls stop saying it's a race thing. They really are trying to help, although it can be a bit much. I just tell them I'm fine and they back off (a little). Seems more about upping their #s. Never had an issue with the pefumes and makeup I've bought here. No smells, no drop in quality. BEST prices ever. I've purchased Lanvin, Gucci perfumes. Philosophy, Lancome, k makeup, Bobbi brown, Estee, Dior products and have never had an issue. Will try la prairie products next.(am a skincare addict) Tight space, jam packed with merchandise and people. If it's Christmas time even more so. Amazing deals read more

the products are cheaper because they are old. The main reason I give this a 1 is because I had to exchange some foundation for a different color for my mom because they had given her the wrong color. She told me her foundation was $15 and this was also on the receipt. When I went there, they said they remembered my mom and how she was given the wrong color. I thought, "Great! They are owning up to the mistake." Then they started lying. They said the color she had bought was actually $20, not $15. Ummm... I had a receipt and they admitted that they had given her the wrong color. I kept arguing with them but they just kept repeating that it was $20. I ended up having to pay the extra $5. This is definitely the kind of place that will take advantage of you for being young (I'm 25) and for not being fluent in Korean. Just make sure to double check your receipt and bag before you leave. read more

A friend recommended this place for its low price, turned out to be a terrible experience. I was so excited to purchase a Sisley Essence Lotion, Eye Cream, Facial Buffing Cream, Anti-aging Hydration, and Toning Lotion at J Town with 30% discount. There was no tester for the Essence lotion. At first, I didn't feel weird at all, until later, when I opened the lotion at home, it smelt totally different from the one I bought at Duty free Sisley store months ago. When I put on my face, it was too sticky that my skin could not absorb it! I opened Eye cream and Facial buffing cream, both of which appeared to have different color than what I bought at Sisley store. I didn't even try the rest of them. I went to the store to return them, told the lady everything what happened, and of course, they didn't even exchange them because I already opened! Not sure about any other products there, but the products are cheap for a reason. If you really want to try this place, make sure you tried the quality products at a qualified store, and try the tester before your purchase. read more

Good prices and a wide variety of perfumes and skin care. For Christmas season, they offer free gift wrapping. Good customer service too

One of the best Christmas sales I've ever been in! They don't speak very good English, but you can get by if you know the products and are looking for a great deal! They offer free gift wrapping which was perfect during the holiday rush. They accept Visa & MC only. They had major brands like La Prairie and Kiehl's. It's not the type of place that will return or exchange after it's opened, so know what you want before you go. read more

Located in the plaza with Rodeo Galleria and BCD on Western and 9th, J Town offers brand name perfumes, hair, and skin care products at discount prices. Like Jennifer J. pointed out, the name of this store seems very odd considering it's not in Little Tokyo or "J-Town" but in Koreatown, aka K-Town. I've never asked the employees about the name but it's just strange. Despite being a small store, they have a lot of inventory and have apparently been in business since 1977 (according to their business cards). Parking can be a bit of a hassle but the lot is pretty big so with a little patience you should be able to snag a spot. My mum likes to come here for her skin care products. On our most recent trip this past week, she purchased products from Lancome, Shisheido, and Cle de Peau (part of Shisheido). While the saleswomen said that all the products here are heavily discounted because they are "wholesale" prices, I feel that is not the case for the ones my mum purchased. I found the latter two items for the same price on Amazon (granted, you had to pay shipping on top of that, so it is still cheaper at J Town). The first item, however, I have not managed to find online which is why we go to this store. They raised the prices from the last time we came, but they also gave us a discount (because we complained AND bought two other expensive items) so that was fine. Overall I would say we saved $10-15 by coming here. I do feel like the service is definitely better if you are a middle-aged Korean woman. They are a lot friendlier to my mum than they were to me the one time I came here with a friend. Like others have mentioned, this place doesn't do returns/exchanges so always have them show you the item/colour/texture first before you buy. They always let us sample items which is good. Worth checking out if you're in the area and wanting to buy perfume/skincare/makeup. 3.5 stars rounded up to 4 for cash savings. read more

very upsettig experience today. I went to get a few gifts for my mom's friends. I was checking out the perfumes and the sales lady told me that the samples smelled bad because they had been out for too long but the ones in the cases were good! So how is one suppose to know how they smell? WTF. Then i asked her to recommend me any other item for gift. She recommended some sort of wrinkle lotion that was on sale for $23. She was telling me how they were over $50 elsewhere. I bought 2. I come home and when i searched online the same wrinkle creams were sold for $8.99 everywhere!!!WTF. I made another trip to the store and exchanged it for a well know brand named lotion, just to find out that it wasn't original. The sales lady was really rude when i told her i wanted to exchange- and pay more money. I had the same one at home and compared it with the new one but found out that security codes in the bottle was missing WTF!!!! BTW, the store is merely a few bucks cheaper than the dept. stores. May be they raised their prices so that people think their products are real. I don't know what to say at this point. May be the owner or management changed. I always used to be so happy to shop there. I will NEVER ever go back to the store again. read more

Come here all the time. You guys can say whatever you like but this place ALWAYS has customers. Can't say the store's terrible over a few unhappy Yelpers. Still going to come because I LOVE the service. It's PACKED when the seasons come around. And perfect when I don't have time to order online and waiting for shipping. The price is similar or cheaper here anyways, might as well just walk over here and buy my presents. It comes gift wrapped without the extra charge (unlike amazon =-=). So whatever, say what you like. Less people, more space for me to walk around in the store. read more

We went on their website and saw a perfume for a low price. We drove from OC to LA. When we arrived, they told us they cannot honor that price. Their website is being updated and blamed their developer. They didn't seem apologetic and left a poor customer experience. You should call ahead or expect a bait and switch. Good luck. read more

Came back and this place has improved. Needed to find a bottle of Ralph Girl and Chloe. Found both here at slightly cheaper than Sephora prices, which was pretty cool. (I checked) They expanded their aisles for more room, wish they displayed their ties better cause they do carry legit stuff like Versace, you just cant see it half the time cause it's stuffed in a box under other stuff. read more

Ladies know their stuff... it's like they have Ph.Ds in this stuff. I like to browse and see what perfumes smell good, and they're really up told date with what is in style for scent. However, they're a little limited in their selections. They carry the classics (CK One, Coolwater, Bulgari Aqva, etc) and do not carry some that I was looking for (Clinique or Shiseido). Sometimes, parking is too much of a hassle. It seems as if all the parking spots are taken by all the employees of the entire plaza. read more

They have ladies' and men's fragrances, cosmetics and bath stuff at a fantastic price. Mrs. Joo always helps me and she is super friendly. There's another younger and much taller lady who is also very knowledgeable about the men's cologne, but I can't recall her name at the moment. They usually have sales and deals going on so be sure to frequent them. With regards to the cosmetics, they carry the usual popular brands so if you're local, no need to go to a mall....just stay right here in KTown! Oh, and you're welcome. P.S. I'm not sure if it's only during the holidays, but they also gift-wrap! read more

Most of the service was nice. BUT one lady was VERY RUDE! They'll never get my business for the rude attitude made towards my sister.

Why would I go to shopping malls if i can find the same products for a cheaper price? The employees here are very knowledgeable and tell you exactly what you need for your skin. I got my items all gift wrapped (complimentary) in a bag and it was a huge plus!!! They pretty much got everything here~ read more

they always have the most recent perfumes at the lowest cost you can ever imagine! they come in their own cases as well. also, their service is always great! always friendly and willing to help you out with whatever read more

my mother has been going to this store for the past 10+ years. She used to get so upset every time i bought perfumes at department stores because this place sells perfumes like at least 25%+ cheaper than normal. Dubious of businesses and deals that are "too good to be true", i walked in and roamed around to see all of their perfume selections. I asked the salesperson about my doubts about the prices being cheaper and she justified the prices by telling me that they get the perfumes directly (without a third party or middleperson) so they are able to take off additional prices that other department stores put. Plus, she told me that this establishment has been in Ktown for 20+ years so if customers found anything weird in their perfumes, they would've been closed down by now. I wasn't totally sold but i guess it was good enough response for me to purchase a $45 perfume bottle. I've been using it for the past month and the scent, bottle, case, color seem to be just like the ones I've bought at nordstroms. So at least with my experience, so far, so good. read more

I went there with my friend and as soon I got there the one of the ladies started to follow everywhere I would go and stand right in front of me. She didn't do that to my friend only me... She did that until I left... She claims that she did that because if I needed help she would be right there but that's bs because sephora nordstrom doesn't do that.. She probably thought I wasn't korean and did that ever since then I don't go there because ithey can't do that to there customers. read more

Just to let all you guys know...i went by the other week and they just went through a remodel. their store has doubled in size...and the prices are great. hurry up and take whatever you can..they have purses, wallets, shirts, hair products, and etc.. read more

As much as I love shopping on Amazon, it lacks the human element for meaningful gifts. I loved the high end selection and the fact that J-Town could gift warp. Best part, I saw the gift I purchased here for almost double at Nordstrom!!!! Hoping my friends won't catch on to where I buy their gifts. #lovesales #happyholidays read more