Went for a windshield replacement and I needed to go to the bathroom. The lady behind the desk…read moresays they have no bathroom for customers. Yet on the website it says they have a waiting room? Good Lord, I hope you can hold it.

Great place for a quick windshield repair! Owner/Veteran Steve working on the windshields we wait!…read more Thank you for your service!

Highly recommend!!!!! I called them after hours and left a message. I called back as soon as they…read moreopened the following morning. Darren already had the window looked up and said he could get it same day. Four hours later we had a new window. They were so excellent to work with and sooooooo much cheaper than our estimate from Safelite! I will be spreading the word about this great small business!!

Started having leaking in my truck after they replaced my windshield. They refused to correct the…read moreproblem and/or replace the windshield. They refused to accept any responsibility. Very disappointed. Summer 2022. Harlingen TX.

They made a mistake making our glass and we had to pay for it twice. I highly recommend avoiding…read morethis place.

So, my husband called The Glass House in Weslaco, and gave his name to set the appointment and the…read moreguy actually said, "ya, I see another name on the caller ID....if you can't afford a cell phone, you can't afford a window". My husband thought he was joking, but he was not. He explained that he's done it for 30+ years and then doubled-down on his statement. In 30 years you haven't learned that wives (women) can also have accounts under their name, and don't always take on their husband's last name. Imagine how successful you'd be if you had some decency and common sense? No wonder he can't get above a 2-star rating in service!

While working on a job in McAllen Texas I got a crack in my windshield from road debris as most…read morepeople do. I was hesitant to use Safelite at this location due to their reviews but went ahead anyway since it was covered by my insurance. They did a great job with my repair and were done within about 20 minutes from start to finish. The crack is still somewhat noticeable but I expected that due to the size and shape. I am happy with the work and sorry to hear about other people's bad experiences but I would recommend them to others.

I am writing to formally dispute the denial of my lifetime warranty claim following a faulty…read morewindshield installation at your McAllen, TX location (3620 N 23rd St). The windshield installed on my truck leaked water the causing some damage to my speaker system. To prevent further damage, I applied a small amount of regular glue to seal the leak temporarily. The next day, I returned to the facility during my lunch break to request a proper fix under the lifetime warranty. I was told by CSR John Manning and Manager Sam Martinez that my warranty was voided due to the glue application -- despite the fact that the glue was only used to mitigate the consequences of their poor installation. I also contacted Safelite's corporate office, but was again told that I had voided the warranty. This response is unacceptable. It implies that customers must allow water to damage their vehicle in order to preserve warranty coverage -- a position that is unreasonable and unfair. I am requesting: A full reinstallation of the windshield at no cost Inspection and repair of any water damage caused by the faulty installation Written clarification of your warranty policy regarding emergency mitigation actions taken by customers This situation has cost me time, money, and unnecessary stress. I trusted Safelite's reputation and warranty promise, and I expect accountability for the workmanship provided.

Very poor customer service after the sale, after numerous phone calls, owner does not return calls.read more

My window was broken while at work, I called around and everyone was telling me to wait till…read moretomorrow, I called Auto Glass Guys and Stephen answered the phone. I told him I needed a driver side window for my mustang and he said he could get it. I would highly recommend him to anyone in need of his service. Professional and great price. Save yourself time calling around and call him 1st. He removed all the broken glass and installed new window.

Best service ever! Fast and furious windshield repair. Love your service and your time. I'm sending…read moremy people over to you. I took a picture of my chips. They disappeared!

Welcome to Low Price Auto Glass in McAllen, TX…read more Our policy is to beat any listed competitors price. We offer many automotive and residential services. We are mobile as well. Please feel free to call us (956) 683-0900

Awesome service! Cesar did an amazing job with my ford escape! Very fast and efficient!! Would…read morehighly recommend this place to anyone! Thank you Autoglass shop!

From the owner: Our Mission is to provide the best service in automotive glass replacement/repair by providing…read moreexcellent quality for each customer every encouter. -Here at AGS you can trust. Services include Replacements/Repair for -Windshield -Back Glass -Door Glass -Quarter Glass -SunRoof -Window Regulator. Contact us for a free quote today!