Jack Astor change a lot depending on when you go. My few last visit were disappointing, slow service, food ok at best. Today was a different day. It's Christmas time, the decor is heavily themed which is nice. Chair with elf backing, lights and many other things. A nice touch. Service was good this time. Fast to be welcomed once seated, food came fast, beverage too and even the check-in while eating to be sure everything is ok and afterward for desert and bill. A nice fresh experience. The payment machine default to 18, 20 and 22%. Law dictate its suppose to start at 15%. I took the jack bbq cheeseburger. It was good. Nothing to write poem about. The meat was kind of blend though, like if. It wasn't seasoned. There was a bbq sauce that I would love having more to give more taste. The bacon was properly cooked. Overall, I would take it again if I was coming back here but I would go at other place around for a burger if I had the choice. I took it with the poutine instead of fries. It give you a very small poutine. I felt like I was eating a mc Donald poutine. Same type of fries and the sauce is more like a chicken sauce like you would get at Saint-Hubert. My wife took the Mac N cheese with Buffalo chicken. It was mildly spicy. It was again good but not a detour plate. If you come here, you can safely take it but not a I must go at jack eat it. All in all, the experience was better then what we usually get, specially in term of services. Food was good ish, ok. For the price, I feel there's better venue around. read more

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We were two for supper on a weeknight. Working supper. This is a large airy dining room. Modern design. The menu has the regular pub food options, a mix of nachos, tacos, burgers and steaks. Service was fine. The music wasn't too load so that we could talk. The fish tacos were good but barely any toppings. The Caesar salad was well dressed with sufficient dressing. The bacon cheese burger looked good and moist. It was a pleasant evening but nothing outstanding to recommend. Probably a good place for large office group meals. Enjoy read more

Jack Astor's - Fish tacos - Canadian (New) Near Me - Laval, Quebec

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If you are American, the best thing to compare this to is Yard House or a good TGIFridays. Food is decent, the portions are huge. The standout is the beer selection, which is why I compared it to Yard House. read more

Headed to Jack Astor for the first time and I really liked the ambiance. Lots of TV's in the bar section; almost felt like a "La Cage" vibe. First started with few samples of imported beer for 10$ (which I find it quite expensive for 2oz each glasses), but I didn't mind to try them out. As an appetizer, I started with a grilled chicken quesadilla with sour cream. Portions were not much but enough to munch on until I get my meal. Loved the presentation and the simplicity! I had The Classic 7oz Sirloin steak with some french fries and seasonal vegetables as my principal meal and I actually enjoyed it! French fries were pretty crispy and my steak was medium rare; exactly how I like my steaks. As for the service, I didn't have any problems, our waitress was really nice and kept checking on us if everything was okay. Definitely a place to try out if you haven't! read more

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~Impressed~ So I wanted to go for a long time now and now it was the lucky day that i convinced my gf. Had an idea of what they served but wasn't completely sure. Looked at the steak menu and was really tempted, but I chose a burger, didn't regret it at all! I was more hoping of an medium-rare burger but it was more on the medium-well done side. Anyways* it was freaking delicious! It was juicy, had a bit of spice ( bit ~ medium ) it was on freaking point. We were lucky, we didn't have to wait for a table, even, knowing what the place served I would have waited. Waitress was super nice, was quick and offered me refeels ( always nice ). I asked for the sweet patato fries and it was much better ( didn't have an appetite for normal fries ) they even served it with an ("chipotle" / "spicy mayo")? Sauce, nice touch! My gf had this chicken sandwich? It actually tasted like an "fancy - better" TimHorton sandwich. Seriously I have nothing bad to say about this place, the food was good* hmmm, excellent and the service was impeccable. Would really recommend this place to everyone and I'm planning to come here again. Didn't have enough space to look at the dessert menu tho, next time read more

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Wow this was a nice treat after visiting the Mirabel Premium Outlet North of Montreal. It was full around dinner time.Situated in Laval's Centris Mall near other Fab eateries, La Cordée, Cineplex and iFly. The place was cavernous, modern, and well lit. For those who love sports, they have several multiscreen TV's, but there are plenty of tables away from them to have group or even initiate dinners. One disappoinment was there wasn't a lot of choices. They had a one sided big menu! They do have specials like Sangria half price for particular days in the week and Happy hour. On our visit, there was a huge group whose celebrant was getting her 50th...very lovely. The waitresses were knowledgeable and helpful almost too apologetic at times...We got our usual red wine Redwood from Cali. The 8oz was pretty pricey. Although they are known for their burgers we had a craving for pasta! Something different you can order their chicken wings in a hot pot. There are three flavors to choose from. They mix the sauce onto the wings infront of you shaking the pot. A lot if pateons got this. I managed to catch the big college bgame between Kansas vs Duke so this was a bonus. $$-$$$ read more

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The service and selection is good. Their steak selection is lacking. The food was prompt and very flavorful. Pricing was average. The reason to come here is the atmosphere. Being here on a Hockey night, the place is hoping. I would recommend and come here again. read more

Jack Astor's - English Menu - Canadian (New) Near Me - Laval, Quebec

Movie was full so I end up coming here for diner before getting the late night screening it's been a few years I haven't been to Jac Astor's for a while I find I got a good burger for the price I paid and I like the many options of beer. service was great never had to ask for my water to be filled and the waitress check on me regularly. Good place if you feel like having good bar food with friends or a date maybe watch a hockey game. read more

Jack Astor's - Canadian (New) Near Me - Laval, Quebec

I've been to Jack Astor's in Laval a number of times and for the most part I've had good experiences. Once I went with a friend, then a group of 4 friends, and more recently with a group of 10 friends. Overall the food was satisfactory--nothing too memorable. This last visit I had the classic cheeseburger. I initally wanted the fish and chips when then discovered that it was made with frozen Pollock--which is a little less than ideal so I went with the burger. The meat itself was fresh and properly cooked. It was juicy and tasty. Although I do think the bread would have been better if it was toasted. In terms of service, they were a little slow this time around. We didn't get our waters refilled until we asked and one guest's appetizers came out cold. On the plus side, when I asked for hot sauce they offered Valentina sauce which is a rare treat (and added some flavour to my burger). The fries were not very warm unfortunately. I'll probably return to Jack Astor's Laval but not in a big group--only because they have a pretty decent micro-beer selection to choose from. read more

Situated within the trendy Centropolis, Jack Astor's is ready to stake its claim in Laval. Did it? Sadly not. DECOR : You can't help but notice how huge this place is when you walk in. This restaurant has two floors to discreetly seat and forget about their clients. There are large comfortable booths available in the middle that will make you more visible to them. The bar is huge as well and the staff very vibrant. The decor is warm and modern with lots of space around you so that you never feel crowded. An interesting concept this chain of restaurant has is that they allow you to write on their table with crayons made available at each table. I tried to write "SOS, hungry!" but it didn't help me get my food any quicker. Every table is covered with a disposable carton paper cover that serve as a temporary drawing board instead of the traditional cloth covers most restaurants have. This concept was quite useful for us during our visit to pass the time. FOOD : After some contemplating I ordered the Holy Smokes BBQ Burger while my wife ordered the Mediterranean Chicken Focaccia. My burger ended up being quite fantastic and well selected by my part with the meat being incredibly moist and savory and the crispy fried onions did their magic to my palette. Every bite got better and tears formed in my eyes as the burger quickly evaporated from my greasy fingers. I don't know what else is on the menu but I'd go back simply to eat this burger over and over again. My wife's selection however was mightily disappointing and she left half of it untouched on her plate while she watched her husband destroy a defenseless burger barely a foot away from her. She offered me a bite of her sandwich to make me understand why she didn't enjoy her meal and I had to agree, it was pretty disgusting. I had to immediately wash down that horrible taste with another bite of my Holy Smokes BBQ Burger. She contented herself with her fries. My side order consisted of onion rings and I generously offered them to my starving wife, as they were done... "just right" with a hint of crispy while still retaining the moistness inside the onion. She was appreciative. Lastly on the subject of food.... kudos to the store providing an excellent dining experience by still allowing their patrons to order sodas not normally offered elsewhere. Vanilla coke? Yes, please! SERVICE : This is where things complicated. The service was very disappointing. This is putting it mildly. Initially, we were served quickly. We were seated down, asked for what drinks we wanted, she wrote it down and then she took off. We did not see her again for 15 minutes. We initially spent the time chatting about things, then playing with our iPhones as we waited.. and when she came back, she did so without our drinks. She corrected this by bringing our drinks within 2 minutes in a fluster. We then ordered our food. ... and then we waited one hour for our food. This is unacceptable. This type or service, no matter how busy you are, should never be allowed if you don't want to earn the reputation they have been earning in previous reviews. This service sucked. An hour for a burger? Seriously? We spend the majority of our time drawing on the table to eventually playing tic-tac-toe and hangman and making fun of the service with other tables who were in the same situation. No excuses were made by the staff, no arrangements. The ignored us completely. Just terrible service all together. When the food was served, I quickly asked for the bill as I didn't intend to wait 30 minutes for the bill when I finished eating. I only had to wait 20 minutes. Seriously? I should be thankful my plates were warm. PRICE : It's hard to justify 15$+ for a burger but the burger was well worth it. Expect to pay 60$ for two people. It's not cheap, nor is it expensive. It depends how much you're willing to pay. The value is about right for a fancy restaurant of this kind. BOTTOM LINE : I give Jack Astor's 2 stars. The only reason was because the burger was so excellent that I cannot in good conscience give this restaurant 1 star after eating such a delight. If the service were great, or even average, I would have given this restaurant 4 stars even despite my wife's poor meal. The service was abysmal. Terrible. Unacceptably bad. But the burger was so good that it could have ended wars, I'm sure of it. Try this place, preferably when the staff can do their job adequately. read more

I love how warm the ambiance is for a crowded place lime this. The food was good! The staff was helpful and welcoming. Great place to hang! read more

Jack Astor's - Canadian (New) Near Me - Laval, Quebec

Been to the one in Dorval and I had been disappointed and actually stopped going but when they open one in Laval I was quite happy and decided to give it one more chance. The first time I visited the place was at the beginning and we got beef nachos and jerk pork and both were horrible. My trusted blue lemonade was ok and so was the cyclone. I thought maybe it was bad because they had just open so I went again last week (over a year or more since they open) and it was pretty much the same experience. We got bad and slow service the waitress messed up our drink order and they took 34 minute to come back with them. So we at that time ordered our food. We got regular nachos and they were decent, we got a pound of wing and those were not good at all they tasted old like they were reheated. We also got some fries with what looks like feta cheese on top and chimmy cherry sauce but they put so much garlic that it kept me up the whole night. So all this to say that I will not go back even if they open one the moon. read more

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Good but wouldn't drive across town for it! I've been to one in Toronto and it was the bomb.com. Anyways we ordered the "bouchée amuse poulet" which looked like popcorn chicken. It came with 3 sauces and 3 different salts! This appetizer came looking hot , but it was warm. So deceiving. Then we got the grilled chicken sandwich with the goat cheese. Switched the fries for a Cesar salad and added an extra garlic mash potatoes. The sandwich was very small and not filling at all. Couldn't find the goat cheese! Oh well.The bill came up to 40$ not bad at all. Service was not too fast but not too log either. The waitress was nice and adorable. This place is good for boys night out or watching a sports event. read more

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Donuts great very good, poutine trash, the bread garbage / delivery service trash store never pays attention to order notes cheese was all melted inside the box ( there's a reason why we say on the side) ( not in a container inside the box where's the fries go ) sauce and cheese found in fries the person on the phone did not care about my concerns very disappointing they truly did not care oh well it is what is never will I order or visit this trash ass restaurant but those donuts will have you rethink for a tense of a second but never again read more

We went there to celebrate my friend's birthday. We ordered the signature dish Hamburger with smoked bacon and spicy sauce and also the tuna salad. Food was good. The tuna tastes fresh and the hamburger is juicy. The portion was good for its pricy and the service was pretty fast unlike other reviews, we guess it was because we are on Sunday that there was not too many customers at this point. read more

Jack Astor's - Canadian (New) Near Me - Laval, Quebec

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Went there on a friday night with friends. I've never been to this place before and i was actually surprised about the quality of the food. I wasn't expecting anything about this restaurant, i don't know why. My friends ordered nachos,quesadillas and calamaris: three appetizers. We also ordered those super large cocktails, i don't remember the name exactly. When i tasted to food i was actually impressed by the quesadillas, i loved the taste and that spice ( not so sure what it was...) that they put on top of the tortilla. Also, the portion of the nachos plate is so much better than other places I've been to + they put lots of cheese :). The calamaris were good, nothing too special about it but i wouldn't mind ordering this plate again. The drinks were very good, like it didn't only taste like juice, i could really feel the alcohol in it ( just enough tho, which is perfect for me). The service and the ambiance were great. Honestly, i would love to go back to Jack Astor's. read more

Went in for lunch with family, including my 2&5yo. Even my extremely picky 2yo loved their French fries and was gobbling up everyone's fries as my 5yo enjoyed her cheese pasta (bow ties). My chicken curry was very decent. My sisters sangria was very sweet so good if you enjoy that. They did forget my 5yo apple juice but we didn't notice until it was time for her dessert, she picked the brownie and did a happy dance in her seat as she ate it. My mother enjoyed the tenders. My vegan sister ate the guac with chips. Bathroom was a bit dirty, but I did enjoy the fact that it was genderless. Only changing station was upstairs. I noticed they had a cooling system for those who decided to dine outside. Pretty decent all in all, for the price. Service was quick even as a group of 9. read more

I had a mosquito on my plate .. it was disgusted. I can't enter this ever again .. beverages are okay burger was good. I got sick after I saw it. Please check the picture I posted it on the images .. read more

Jack Astor's - This is the insect I found after I finished my plate .. at centrepolice laval. - Canadian (New) Near Me - Laval, Quebec

Great food a variety for every taste , I didn't expect a place of hamburgers to have a very tasty Indian spicy dish . Besides the staff very helpful and nice ! read more

Came here with a work colleague and was surprised to see how big of a place this restaurant was! I ordered the Vegetarian pizza. It comes with an assortment of vegetables with arugula and balsamic glaze on top. Pizza came out and the first thing I noticed was the amount of garlic on the pizza. So while I was eating I continually pulled off garlic pieces (as I like garlic but don't need to eat the equivalent of 5 bulbs for lunch!) as there was WAY too much! There was a hefty amount of arugula on top but less balsamic glaze. Flavour was okay but the chef really doesn't know hoe to do this pizza the JA way! I've eaten this pizza while in Ontario and it has been spectacular. Not this over garlic'ed version here! Restaurant was a bit louder than my liking, as you really had to raise your voice to have a conversation. Restaurant was not full either. It would be a stampede of noise here on a busy day! Server was attentive and polite but my experience was not the best! With so many places here in Centrepolis I don't think I'll be back unless I have to! read more

Can I just say how SLOW the service in this restaurant. I came here twice and both times I left disappointed. The first time I came was at night and the place was jammed packed. Although the ambiance was lively and fun the service was just terrible. It took forever to get the menu, the drinks and finally the food. And by forever I mean; waiting alone took at least 45 mins. Seeing that the first time was during the weekend at night; I've decided to give it another shot. The second time I went was on a Wednesday in the afternoon around 1pm. It seemed pretty quiet and there was not much people. To my surprise, our food took so long (40 mins) that we asked the waitress to take it to go because we did not want to eat there anymore. Wait time is too long that I will not come back. read more

I stopped into Jack Astor's the other night because it was late and the place we were hoping to go to was closed. I had never heard of it so I didn't know what to expect. It was a slow weeknight so I was surprised when I walked in to find dance music blasting. I'm not really sensitive to loud music, but it was annoying to have to shout at my coworkers sitting across from me. I could see this being acceptable on a packed Friday or Saturday night, but on a weeknight with nobody there it didn't really fit. The service and the food were both average. I ordered the really really big meatball which was one half-pound meatball served on a small pile of spaghetti. It was okay, but relatively boring. There wasn't too much on the menu that was appealing, it was mostly typical bar food. The beer selection was decent. I'm not really sure what Jack Astor's is trying to be. They look like a sports bar with their large TVs, but have the feel of a club with their loud dance music. I typically love sports bars but I wasn't a fan of this place. I would likely only stop in here again if we get out of work late and it's the only place open. read more

Nice ambiance, good efficient service, place looks good. Food was good and came out hot. We shared wings, nachos and some garlic cheese fries. I wasn't feeling my usual picky self. Ill give it another try for a real meal again since i felt neutral about it the first time but it's a nice go to place for drinks & finger food and hanging out. read more

One more to my favorites! If you're a meat lover well that's the place to go! Funny employees, funny menu and a really nice and cozy ambience. The service is fast and personalized to your liking. And good for your wallet! What else do you need to good there! read more

Jack Astor's - Canadian (New) Near Me - Laval, Quebec

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Amazing food and service and atmosphere ! My best bar in laval. The food is of a high quality. You don't have to wait a lot to get seated . Waiters are nice and professional . And the music and decor are very nice. It's my number one bar in laval . read more

I went to the Jack Astor's with my kid and my parents on Saturday night. It was around 8pm and the place was packed (no surprises, last game of the regular season for Habs!). Food is ok, but pretty much what you would expect from this kind of place. The kid menu is very good and different from the traditional pasta/pizza/chicken nuggets kind of things. The employees shirt messages are an experience in itself! read more

Jack Astor's offers a bit of everything your craving they have pastas burgers fajitas salads rice bowls really everything. The ambience is one of a sports bar and the space is big. The wait time for the food was longer then most places. The food was decent but I'd probably try something else. read more

I went there for my dad's birthday a long time ago, but i remember that we all enjoyed our food, and the service was good too. A bit expensive but worth it ( lots of places in centropolis are a bit expensive ) read more

Always a pleasure to come here the staff is super friendly and the drinks go down easy. The food however is average, I would reccomend this place for drinks/appetizers or dessert but not a full meal. I went at happy hour which didnt make much of a difference in price but the waitress did come back for last call on happy hour which not alot of places do. I had the chicken tenders which were nothing special considering the price, i also tried the mini donuts for dessert, now that was amazing. It comes with 3 sides to dip and was also a decent size portion to share. The ambience is fun if you sit on the bar side or on the terrace. The menu is also constantly changing adding a bit of variety for each time adding a new experience to what people may consider"that same old place". Ill be back for the donuts and to maybe try a fancy new cocktail. read more

honestly, it's not fantastic. For a place that serves up bar food, it was really disappointed. The burgers were average, the portions were small and the staff were confused. There's nothing much else to say besides that. Next time I want a burger, I have a better chance of leaving happy if I went to Mc D's read more

This Jack Astor's location was decent enough. I had a Texan chicken sandwich which wasn't bad but at the same time, wouldn't draw me back. The restaurant was clean and the waiting staff were friendly enough. I wouldn't rush back here but if I was looking for a casual place to visit to eat I wouldn't say no to this place. read more

I ordered the chicken fajita plate let's start with it took forever to get my our meals. The service was slow and our waitress was reluctant to give me a plate overall it was alright nothing spectacular. read more

This restaurant used to be one of my favorites but in this particular night i had a awful experience. The service was was super slow. when we first arrived no one even attended us after we were seated for 30 like minutes. when we finally placed our order for the drinks our beers came out luke warm. The waiter was no wear to be found we had to always call him over to get ant kind of service. The food wasnt bad at all vut the service just ruined the night for me. read more

Classic chain restaurant... Only really bad. Nothing we had was good. Calamari were drenched in oil. Dipping sauces were both bad. Guacamole had more tomatoes than avocado. Burger: meat was bland and overly greasy. Fried chicken: completely tasteless... No salt no spices. I think I've said enough about the food. Service was very good and the ambiance is nice. read more

Unsatisfying service. Too lazy to do what you ask them to do. Reserved a table for 14 people, ended up having two separate tables of 8, didn't accept that we make any changes to suit us better because it required too much effort. read more

Service was very good. Husband's burger left much to be desired, for the price especially. My fajita's were good, nothing spectacular to write home about though.. It's decent food, ambiance is more of a sports bar, pretty pricy for the quality, but an OK option in a pinch! read more

Jack is ok for people that want to pay high dollars for a hamburger that nothing special sorry not for me

Way to geared towards families. Try and go for a nice dinner with your date and they sit you beside a table of 10 screaming kids. The food is okay. Typical franchise type food. Nothing local. Nothing fresh. Terrible place to watch hockey. They don't play the game with sound considering how big and amazing the bar is, I find that pretty stupid. The waiters are usually great. The hostesses are terrible. Zero customer service from them. Its more about a fashion show and talking with their friends than caring about people coming in. I rather go to Boston pizza than jacks. read more

le service est long, pas d'allure. La nourriture est même pas bonne. C'est vraiment plate de dépenser 100$ sur de la nourriture qui n'en vaut pas la peine. read more

Never again! A group of us were there today, from beginning to end it was a terrible experience... As we walked into the restaurant that barely had any patrons, we were seated in a dirty booth, with dirty napkins on the floor around us. The server was rude from the moment we were greeted, making faces, and overall had lots of attitude. We were served by more than one person and I can confidently say each person we were served by had attitude and cared more about playing with their hair while handling our food than just about anything that was going on around them. The atmosphere, the food and most definitely the service was less than average it- the service was embarrassing. The food was not only less than average but we were sick afterward. The wait staff were hardly aware of anything going on around them. We each had had to repeat a basic unaltered order to a waitress (that was writing it down or was just scribbling things down) over 4 times while pointing at the menu and to each other...(we all agreed it was by far the worst service). She dropped things, we watched as she and other wait staff bumped into one another with and without plates; they all seemed to be a disaster. Overall it was the worst restaurant experience we've had. What a big disappointment. I started going to Jack Astor's on Sources 15 years ago, it was such a great place! I heard that one isn't the same anymore but I will be going back to judge for myself...as for the one in Laval- NEVER AGAIN! read more