I took in my Frye gladiator sandals and they came back re-soled and beautiful. Work was as-quoted…read morefor timeframe and price.

Mom's 35+ year boots (hand-me-downs) needed new heels and I got them back quickly, with great heels…read moreand a new shine! I will be back and have already recommended to friends; great value.

BEWARE! Barbara is incapable of doing anything with ethics or with leather. I took a pair of boots…read moreto her and she put on two different heels. We took them back to have them fixed and then she denied ever putting the wrong heels on. It baffles me that people lie so much. She is also rude And doesn't claim ownership of her own mistakes. If you want quality work done this is not the place to do it. They're far better places that treat you with respect don't lie and give you good quality service.

Barbara is beyond rude and nasty. The first time i brought my boots in to be repaired a few years…read moreago she was very nasty, and took a LOOONG time to just polish them like 10 days. I just recently went back for new rubber heels and a polish and again, was beyond rude and said she needed 10 days to get them done because she had 8 repairs ahead of me. AND she wanted to be paid in advance. I said never mind. Found another place that was extremely pleasant, and charged me quite a bit more. They had my boots finished in 2 days. I was happy to oay them. I will NEVER use Barbara again...

Location is closed even though it says it's open on yelp and Google Maps. Called owner and while he…read morewas sweet, was incompetent.

Check hours before you go! You'll pay with cash or check…read more Generations of cobblers in his family preceded David Abraham in the shoe repair business here in Austin. In 1981, David borrowed $1,000 and put out a shingle of his own when he bought the shop from his uncle... years before the Austin Shoe Hospital even opened. At one point his shop on Congress and 5th was over 3,000 sq ft. And he had a second shop, too. He's since sold both shops and most of his equipment but he still repairs shoes (especially boots!) for a few hours each week. This man represents the old Austin that I loved so much. Kind, hard working and fair. And he does beautiful work.

I handed over a dress w/ a strap not attached + a pair of Spandex with a hole on the butt! (After…read moreYEARS of wearing it, the seams got loose, I guess!) The First Time I went to pick up the items, the shorts had a HORRIBLE look. So I asked them to redo it. The Second Time, it's as if the hole was NEVER there! Just a Harry Potter Scar! It was Perfect! The Value of the work they did, is Wonderful!!

I waited a long time because if I have an issue with a service I don't think I need to make a…read morefederal case out of it. But this doesn't just affect me. This business is overcharging on a regular basis. First time visit Along with dry cleaning, I drop off a couple shirts and say, "Laundered with light starch please." When I pick up the clothes, the price seems high and I ask about the individual costs. When she tells me, I say, "You mean laundered is the same price as dry cleaning?" She tells me that they were dry cleaned and I say, "But I asked for these to be laundered." "We go by fabric," she tells me. I walk out and then back in. "If you have some rule, you've got to tell me. You can't just switch the order." Which, btw, doubles the price. "You can call the owner." I do. It's a man named Karl. Okay, I'm a little preachy. "I've been using dry cleaners for decades, my whole life. My job required five laundered shirts plus dry cleaning every week for many years. I've used full price cleaners and discount. I've lived in different states. No one has ever changed the order, upped the price and not even bothered to tell me both before and after." "Well, I don't know about your twenty decades.' He meant years for multiple decades. "But we go by the care label. We've had people say it's okay, and the shirt is ruined. How much money are we talking about?" Karl says. I say, "My cost is nothing, maybe $8-10 dollars." I'm not calling about that. It's the way they're running their business that I want to bring to his attention. He calls the store while I'm there. The woman admits to not telling me that they would switch the order or that they did switch the order. He refunds the cost and tells me to find another cleaners. Plus, he says that he doesn't like my tone. Then I send him photos of the care label. . He makes no comment. His store is dry cleaning in bumping up laundry to dry cleaning. It's not just me. This is their rule. I've washed those shirts a dozen times at different places. No one questions the order, and there has never been a problem.

Thanks so much for this small repair. Honestly my shoes feel brand new. I just needed a couple of…read moreholes punched into my new Birkenstocks. They've become really pricey over the years, so my regular hole punch method wouldn't work. Ice pick and flame usually does the trick. However after paying over $100. I wasn't brave enough to ice pick them. I handed them over to this nice gentlemen ( sorry I rolled in right before closing) and presto 4 new holes that look like they belong there. My shoes feel devine. Thank you so much.

Stay away, mediocre service…read more Paid almost $200 to get a broken zipper repaired on my favorite boots. The replacement zipper didn't match my other boot at all. When I brought this up, the guy at the counter said "well you didn't ask for them to match." I didn't realize that I had to specify that I wanted them to do a good job. I would at least expect them to give me a call and make sure that I'm okay with that decision before they proceeded, or a heads up before I pay.

I received some chelsea work boots for my birthday and there was something digging into my heel on…read morethe right foot that didn't feel right but not like it was a break-in problem but rather an anomaly in that boot. I was greeted and helped by Jaden and I have to say that it was the best customer service experience I've had in a while. He helped me with an exchange and gave me time to walk around in the boots and make sure they were just right. We chatted about other boot options and he was very knowledgeable and pleasant to chat with. I picked up a couple of accessories and will certainly be back for my next pair at this store.

Esai was awesome and super knowledgeable. My boot that Iove was discontinued and he pointed me in…read morethe right direction for a new one. Thanks dude

Wonderful people. Know how to fix boots and shoes. They stay very busy, so give them time. One day…read morethis precious place will be gone. They don't really have time to chat, but step inside this tiny place to smell the leather and recall the old days of Bastrop... just a tad. Thank you for being here. : )

I can't say enough good things about this place! Gil (and his wife) have fixed…read moreboots, purses and belts for me for years. They are kind, genuine people! They truly are one of Bastrop's little known treasures!

LOVELY WORKERS and Fast Service, if it's for Dry Cleaning. "Mending Holes" seems to take a while...read more

I took in one blouse and one blazer and they completely destroyed my blouse. The stitching was…read morepulled out and it is unwearable. The blazer is clean, but it's wrinkled and not pressed at all. Would never go here again.

Top notch! Currently he's at the Nordstrom Barton Springs. Great shoe detail highly recommend. Call…read morebefore you go! Five Stars, at $5 very solid value!

The gentlemen at the establishment was courteous and very knowledgeable. The service was prompt and…read moremy honeys' boots look brand new. He was pleased with how they were cleaned and treated. We will be going back. The price was very affordable also.

Great alteration, kind and very quick! I took in a bridesmaids dress that was almost 2 sizes too…read morelarge on me. She was able to fit the dress to my body and you would never know it was altered! I highly recommend!

The merchandise is very nice, a bit high priced, but the quality is there . I always like to see…read morethe new jeans they have.