I accidentally reviewed one of their Pocatello locations instead of this one. We like their tacos, fries, onion rings and shakes. Jameson did a good job training. They are right off the freeway. read more

I will start out with I absolutely love Jack-in-the-Box and so today I am very disappointed! I don't know what happened, but I just like to give you a little feedback. The wraps usually are very full and satisfying but the wraps I received were so small even if I put them together I would have one wrap, the fries were cold and tasted like they've had been under the heat lamp to long, the drink was good and it seems it was the only thing that made it. Now like I mentioned I love Jack in the Box. I have the menu memorize, ha ha, thank you for reading my rant take care and God Bless. Becky S. bskinne49@yahoo.com read more

Ordered the 6 French toast sticks and got 5? Can a brother not count on fonem? On gang the coffee was gas tho. Cashier lady winked at me and it got me feeling some sort of way. read more

Jack in the Box - Fast Food Near Me - Idaho Falls, Idaho

Food good dining room terrible employees just barley squeak by the manager guy was nice but god help his help... it was slow and employees just lounging around small talking read more

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Why or why can't Utah get a Jack in the Box? I'm sure I've missed many fine dining options while in Idaho because as we're driving through those greasy cheap Tacos are just too tempting. I love them best when hot, greasy and crispy. Once while traveling in CA my credit card number was stolen. While that got straightened out, Jack saved us. So here is a plea just get some here then maybe I'll get sick of them but it's doubtful. read more

Super excited to go to a jack in the box while traveling back home. I had a bad experience for my first time and here are my reasons why... First off, the lady at the front counter was rude and raised her voice telling us to slow down when ordering. There could have been a nicer way to say that to us. Second off, my dad ordered the cluck sandwich and received a bag of chicken...no bun LOL. The environment was not friendly at all, customers around us said small comments to us while we just tried to eat lunch. We are native and we have not received customer service or customer environment like that where we live. I would have gave zero stars but the food was decent. read more

Would not allow us to place order. Employees must've been high. Told us to "get the fuck out of here" because we asked to place 2 separate orders. Unprofessional and should not be cursing at customers over simple questions read more

worst jack in the box in the world!! makes you pay for ranch when you buy food from there! if i could give zero stars i would and that poor lady screaming at me about it being a policy to BUY ranch when i pay for food there.. i want to see the policy! read more

If Buddy the Elf found the world's greatest cup of Cody, I have found the world's greatest tacos. I cannot express to you how wonderful are these tacos. The crunch on the outside and the warmth of the grease that allows you to see the inside of the taco. Everything just works, from the slice of processed cheese food to the pieces of ice burg lettuce it combines the inferior power of each ingredient to just plain work. And work it does. Do yourself a favor and drop that taco of disappointment and find this Jack in the Box. So worth it. read more

Jack in the Box - Tacos. - Fast Food Near Me - Idaho Falls, Idaho

I placed order through drive thru and already the person on the other end was having trouble getting the order right and another person took over. The order was still incorrect and refunded me the error after paying. Once I received the order, I pulled aside to make sure I had everything, in which I didn't. I was approached with my kids meal order. I went inside to tell them I was missing the order of tacos and the mini churros. Manager Julissa said I had to bring the bags inside so she can see herself. I did and to top it off her attitude was wrong and didn't apologize and as if she didn't care. I'm sure the owner would't want to employ a person who is rude to customers and throwing "it's policy" into peoples faces over a couple of dollars. read more

Came here today (New Years Day 2018) to find out that these guys were left way short handed and a little behind (several call ins). Everybody was happy and smiling, though I'm sure stressed. It was no longer a wait than had it been any given evening at 5 o'clock. We got our food promptly still with smiles and the quality was just as good as any other day. There were a couple cranky customers in front of us who got free stuff for their "wait" though I don't think they would have been happy if the meal had been free and came out 60 seconds after it was ordered. My hat's off to the members of the crew that DID show up today! read more

Jack in the Box - Fast Food Near Me - Idaho Falls, Idaho

Small town fast food restaurants can make food like in commercials. This one did; excellent spicy chicken and curly fries. read more

Jack in the Box - Fast Food Near Me - Idaho Falls, Idaho

Great service food was prompt. And good tasting. Service was outstanding and food tasted great read more

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This place has the stupidest policy in place. Apparently if you go through the drive thru with change, they expect you to park your car and go in and count out your change there. Unless you have complete morons as employees, it shouldn't take more than 15-20 seconds to count out the change. I left without my order because I shouldn't have to cater to incompetent people at a fast food restaurant. read more

Walked into this jack in the box to get dinner. Before ordering I was in the restroom when I observed an employee leave a toilet stall and exit the restroom without washing his hands. He immediately entered the kitchen and began preparing food. Needless to say, we didn't eat there. I prefer not to have fecal matter on my jumbo jack. read more

Living in Long Beach California and reviewing a Jack In The Box in Idaho Falls?!?!? Who do I think I am right?? I've been here 3 times and the customer service is always great. The food makes the brand, the employees make the restaurant. Rock on! read more

A lot better than I expected. I have never been to a Jack In The Box. The burgers are great and crispy fruits. Clean, friendly. Small, but clean bathrooms. read more

Food is great if your willing to wait 5 hours for one meal. It says fast food but never waited longer in my life for a burger and some fries. Honestly ridiculous!!! read more

The manager Jason openly fought with me and when I calmly told him I wouldn't come back if that's how I was treated he called me a "nasty" woman and claimed I was "useless as a customer". Will never return. All this was because he didn't want to give me a sauce cup. I told him I'd pay for the extra and apparently that wasn't good enough so he had to attempt to belittle me in public. read more

We were happy with our combos we got along with a extra sandwich each.first time in many times going to fast food places where we were advised at drive thru window after 8 at night,we are to turn down our radios and keep the noise level down with passengers because of the neighborhood trying to sleep nearby.(it's common sense anyway when customer is placing order with staff)just to have a sign to remind people.hopefully most follow it?i haven't had this place in 15 years since we don't have any in Montana or michigan.(last jack we went to was Susanville California.)my Sriracha Burger was great and getting the choice of curly or regular fries was nice.we will be back read more

I don't recommend no one to stop at thIs jack in the box they r so rude I ask for taco sauce and they wanted to charge me 50 cents for 3 taco sauce I couldn't believe it I'm from California and they don't charge us for taco sauce I understand if they charge me for ranch and other sauces they didn't give it to me then they had the nerve to tell me don't ever come back here all rude because I was complaining I'm not gonna lie but to me customers r also supposed to be treated with respect I wish i would have gotten there names but I was so upset that I left so I don't recommend to no to stop at this jack in the box this is my fIrst and last time I ever stop there I went at 7:30 pm . HORRIBLE HORRIBLE HORRIBLE read more

I was very upset with the customer service i got tonight and will never be back. I ordered the new guac.chicken sandwich and received it with no chicken on it.... I returned to just have them put a patty on my sandwich. When i was sitting in the drive though I heard the cook yell "thats fucking bullshit"....."hes a fucking liar". Totally disrespectful! After hearing him speak that way i asked the shift lead if i could have my money back so i could go to burger king and get my meal there instead because i was no longer comfortable with eating food that cook was preparing. The manager working told me he would not refund me my money and basically threw my food at me. WORST CUSTOMER SERVICE EVER! I will not return. read more

I was extremely hungry when I walked in and was ready to order, waited in line for a couple minutes. At first i didn't think any of it and was like whatever. Then it escalated, it was a guy and a girl I believe with the name of Chase and Cecilia (at least that's what I think her name is) who were displaying extreme public affection, it made me uncomfortable, as well as the employee (s). After that I lost my appetite. It's extremely sad as this is one of my favorite restaurants and I usually enjoy sitting down and having lunch. read more

If you need to stop for fast food, this joint delivers on taste (fast foodwise) and accurate orders (why they get 4 stars). Plus, they are open late! Suggestions: Sour Dough Jack, Curly Fries with Buttermilk ranch dressing. read more

Look...here's the deal. I love JITB.. There's no other fast food joint that meets my needs like JITB does. That being said, I have a "standard of quality" I expect from the JITB's that I visit. I am not a local to Idaho Falls, but rather was passing through on my way home from Yellowstone. My standard breakfast item of choice is the Sourdough Breakfast Sandwich with Ham. This is no longer on their menu, btw (Fail, JITB...) but they still make them (Thank God...the new grilled sandwiches suck compared to the old one). The innards of this sandwich are fairly straight forward from location to location. The real kicker of preparation, and where it is either made or broken for me is in the cooking/toasting of the sourdough bread. Let me tell you... This location is one of the best I have ever eaten at. There is one location by my home in Los Angeles that is consistently good like that... This Idaho Falls location matched it. That says a LOT in my book. Well done JITB chef of Idaho Falls...You have made one of Jack's biggest fan's very, very happy. read more

We really like eating here. How many fast food places serve breakfast all day long? Not very many. And sometimes late at night you just want a Sausage Croissant!!! They really out do McD's and BKing. read more

Very impressed with the customer service; the manager came out of the kitchen just to hold the door open for us! I rarely eat fast food, but my sausage egg biscuit with no sausage was good. If you like ranch dressing, you'll likely be addicted to the buttermilk House Sauce. read more

Received a coupon sent only for east Idaho Jack in The Boxs. The coupon was for a new free burger and said no purchase necessary. I was told that they were not participating in the coupon unless I ordered enough food to equal the price of the burger. I've never heard of ANY place altering a coupon like that. I was sent away without food and very disappointed. I will never eat at this Jack in the Box. read more

This place is defiantly above average for jack in the box -- very clean!

We came in and the service was amazing. The girl.on front counter was smiley and patient. We got our food fast and when out number got called , she brought us our food because she was mopping. I believe her name was Nichole? Definitely made our visit much more enjoyable read more