Rarely get fast food, but wanted something small. Line took a little while to get moving, but overall got in and out okay. Jack is def budget friendly for a small order or value menu items. I got 2 tacos and regular fries my order was $6. Tacos were good fries were okay. I prefer my fries hot and fresh, but since Jack's are more on the crispy side I didn't mind them being a little cold. Who doesn't love a good Jack taco for $2 from time to time, just don't forget the ranch ! Diana took my order and was super sweet. From the drive thru line the inside looked spacious and clean. read more

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I came in this afternoon 5:31 to be exact and the guy working is very rude I'm a server so I know how customer service is supposed to be and he didn't meet not even the basic standards. Hire proper serviced people . Un educated food service shouldn't be acceptable. read more

At about 10pm to 11pm, I waited like 10 minutes to finally place my order, when I got to the window the heavy set lady told me there was no order for me, I was confused, then I said please place the order now then, she said I had to go around and re order again, I kept asking why it wasn't my mistake, she then shut the window on me, instead of helping the situation it made it worse. I will never return. Bad service and the food most of the time is cold. read more

Drive thru service was horrible. Got my order wrong. Spoke Spanish and not English in first getting my order. Overcharged me yet my order was simple. read more

Oh lord. Don't do it. I dont care how hungry you are. Go to the gas station next door. You'll spend less money and get a better "meal". $10 for the supreme croissant meal - "sandwich", oil soaked "hashbrown patty" and OJ. Oh, and they threw in a ketchup packet. read more

Jack in the Box - Supreme Croissant - Fast Food Near Me - National City, California

Open on thanksgiving?! this literally saved me from eating cereal at home there was no ther place nearby that was open but there was jack n the box standing there like a diamond AMAZING!!! read more

Bruh I ordered a 6pc to try it out since YOU NEVER SEE any other places have them.. MEGA DISAPPOINTED since I didn't get the rest of my food and they still had me waiting. The REST of my order was fine but if ima pay 6-7$ plus tax.. ima want my food RIGHT.. not just 2 pieces with 2 maple syrups.. where is that on the menu.... read more

Jack in the Box - French toast sticks - Fast Food Near Me - National City, California

I've always been a big Jack in the Box fan and it's been a while since I've had some since I've been working out of the country for a while. Didn't eat inside but I went through the Drive Thru. I got the sourdough jack, two tacos, and some curly fries! Wow, they did not disappoint! Everything tasted as great as I remembered! Burger was nice and juicy and the bread was toasted to perfection. Tacos were spot on and flavorful and the fried had the perfect crunch! To top it all off, the worker was super kind and friendly and was very patient when I asked him what kind of sauces they had. I wish I remembered his name so I could give him credit, but great first trip back to Jack in the Box after a while! read more

Gotta hand it to this spot. ONE worker doing EVERYTHING tonight. Took a little longer, but made up for it with his impeccable service, smile and friendliness. Food was typical JITB- you know what ur gonna get! Dude made the list of good /thankful for people like him. read more

Food hits every time, service is great, nice polite people. This jack in the box never fails me

Went to the Jack in the box today (1/10/25 @ 130pm) and when I walked in, I noticed there were signs that advised the restrooms were for customers only. I advised the lady who had a head set on, tending the drive thru customers that I needed the key. She nodded back and continued her business. Another patron with kids, later advised her that he also needed the restroom key. She gave him the key first and advised me that the restroom was for customers only and I needed to buy something first not knowing that my husband was waiting at the register. She was completely rude and yelling and I pointed to my husband who was standing at the register waiting to purchase something. Needless to say, we will never come back to this location! She needs more training on customer service!! Apparently they get paid to have a bad attitude! read more

Best service at any Jack-in-the-Box! Super friendly and helpful ........ bathrooms were very clean

WORST EVER! I came in through the drive thru ordered as normal. Asked for lemonade. Cashier says we don't have lemonade and I said what do you have she said everything... I said clearly not can you let me know what you have and she got upset and started naming drinks and I said I'll take ginger ale. When we got to the window she was rude, slammed the window. And went on when I got my drink it tasted like straight bleach. So I tested the drink with a strip and it tested positive. I called the establishment. They refused to help and say they have cameras. Good luck I have filed a police report and called the city! I was expecting a solution from this establishment but instead they were disrespectful and they put cleaning solution in my drink. Good luck Jack ! read more

Music in the dining area was so loud I thought I was in a club. Tables dirty. Staff disinterested. Soda dispenser non-functional.

Waited in the drive thru 30min no one answer me. And when I drive up she just talking to her co worker. If I didn't mad at the back car dnt want reversed, then drive lady answer me. 6/11 Wednesday @ 4pm read more

It is so damn unfortunate that a major corporation like Jack In The Box is desperate and has to resort to less than mediocre management at their quick service restaurants! ??!! The general manager (Mel) at this location is absolutely worthless, unprofessional, inept, ignorant, and has no business being the face of Jack in the Box! THIS IS A GM... WTH?!?! The food is really bad - mostly the fried chicken, burnt. When we brought it up he was clueless about rectifying the problem. The regional supervisor (Aurther) happened to be there and had to tell Mel what to do, but Aurther despicably enough was rude and a jerk about it. We will never patronize this location again. read more

Worst Service. Missing items. Lady giving food had no gloves and hot Cheeto stained fingers while handling food. Do not go here.

This place is always busy, and for a good reason. The quality of the food is better than most other JITB in San Diego. Place is always clean, staff are nice and welcoming. Quick service. Kudos to the whole staff! I'm there at least twice a week read more

This is the worst store ever ! They need to change their hours .In the morning if they don't have a cook, they dont have a cashier. Today they dont have bagels . Seriously! This is a maybe 2 minutes away from my work so it's very convenient to go to this location but yet we ended up driving to a different one. It never fails to disappoint the customer. This is a ZERO star read more

My first and last visit. I ordered a number 2 which is cheeseburger, fries and drink. First impression was "where's the beef"?, next question "why is the meat hard throughout"? Third the fries are "hollow" really where is the potato? What are the fries made from and again why are they hard? read more

Truly disgusted. We wanted to stop by grab a quick bite but instead, I get a box of what looks to be pubes. We were not complicated, we didn't give attitude, we just ordered food through drive through.if I could give negative 1000 stars, I would. Look at the pictures, it's fucking disgusting.7/11/2020 at 9:52pm. Edit: 7/12/2020 another thing to add. We asked for tiny tacos, these guys said they don't serve it anymore. I recall a commercial of jack saying tiny tacos are back, and here to stay(paraphrased). With that said, I ordered a tater melt munchie meal instead. Just want to spread the word on checking your food first, if you buy from this location. read more

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I am a regular costumer , Everytime I come by it doesn't matter if it's day time or night time there's like 3 or 4 workers on the floor there is always one just standing around Not helping Us costumers , Also at communicating why is my food taking a minute They always give a smart remark As in ( Oh it's only been 12 minutes actually ) read more

I went through The drive through two nights ago and the gentleman tthat was in the window I believe his name was Angel he was really polite kind and very quick on his order I truly appreciate it and everything was good and delicious and everything was in there and it was correct so I just wanna thank you guys for hiring him because he's an asset to your company. Thank You Kindly read more

Fast and efficient. 100% order accuracy, and friendly service. Food was put together well and came out hot.

The worst Jack in the Box i have ever been to. Pull up to the drive through speaker, sat there for a few mins then i finally said "hello" and was told to hold on, only one car at the drive through window ahead of me, not busy in the store for walk ups. Finally was able to give my simple order of 4 tacos and a regular fry, get home just a min from the restaurant and my tacos are cold and stale, fries are cold. What is happening to customer service and quality of food these days??? I get that it may not be your ideal job but you are being paid, you could at least acknowledge a customer when they pull up and not have them have to say "hello" first and if your not that busy why am i getting stale cold food???? Management needs to mange and employees need to do their job accordingly. I have worked in food service for years and it's just a shame how customer service standards are no longer in place. Who the heck wants to eat stale cold food?????? Please do something about this location. Not the first time this place has failed me. read more

I have NEVER walked into a Jack in the Box that was so filthy & disgusting! Every table was dirty, trash on the floor, and the bathroom a mess. Such a sad thing to see. Needless to say, I walked in and walked right back out. Never again will I come back to this place. Zero stars! read more

Jack in the Box - Fast Food Near Me - National City, California

Their Fuse Unsweet Ice Tea, tastes like wayer down coffee. IT SUCKS! What is it amateur hour over there 24 hours away, or sloppy management. Get you act together!​ read more

I wish I could give -5 stars the two female workers one being a manager were both rude saw us standing at the counter didn't even acknowledge us telling us that they would be with us shortly just looked at us and kept doing their own thing please make sure you show your employees how to treat customers if that's not what they like to do get rid of them. read more

One of the cleanest and nicest Jack In The Boxes I have ever been to. It is still a fast food place though. read more

Jack in the Box - Fast Food Near Me - National City, California

This place fucken sucks. Always gets the order wrong, never open on advertised hours, and stuff is rude

Bad customer service horrible food missing items stand clear of this place They will f up your day read more

Ordered 6 piece chicken strips and they are no bigger than a chicken nugget. Worst part- over fried hard as a rock. I also ordered 2 hash browns and it is drenched in oil. Dark oil and very soggy. I had to throw it away! Last time going to that place never again! No stars. read more

Literally the slowest service EVER. Rude and unprofessional , it makes me nervous about the quality of the food. Will probably never come here again. read more

AWFUL! They should allow zero stars! Amila@ front should be given thorough course in Customer service! Was sent email and txt from Jack-in-The Box regarding .59 Jumbo jack only to be unable to order on the app? I went into location to inquire if they were honoring? After several attempts at questioning Amila, realized that they weren't. I asked if she knew nearby locations that were? She didn't and when I asked for the manager to ask them she refused since they weren't on site? I asked her to contact her District Mgr. for the info and she stated she wasn't going to help me. I've been coming to this location for nine years and def since Pandemic has become an awful experience most of the time. I've been in Customer service my entire adult life and work nearby and never rufused service like today! read more

Long wait at the drive-thru, they said they were understaffed. After pulling up to the window to pay, they said they couldn't take credit card and I was forced to leave without my food. read more

just now I had a very negative experience here, which I filled on online survey for. I would like management to know that although it was a survey done for "Trystal" I did not intend to write the survey for her. The gentleman that used her terminal to help me was Andres I believe. As I expressed earlier, this was a terrible experience. To any customers, the restrooms here are filthy. Skip this Jack In the Box. Who knows how filthy their kitchen is. read more

Havent been in forever, but I had to stop on my way to the Hard Rock. Wanted to point out the exeptional customer service we received today from Victor (Drive-Thru). You are doing an awesome job. read more

this place just doesn't care. went to the drive thru ordered 2 tacos, got home the taco tasted like it been sitting on the rack. it was cold and what I mean about cold the cheese wasn't even melted. come on I know yall work late, but at least show some common Courtesy on making the food. DO YOU'RE JOB!! read more

This is the worst Jack in the Box ever! How do you run out of bread for your feature sandwich?! I was told that I could not order a buttery Jack because they ran out of bread for that sandwich. And then, you can't order a milkshake past a certain time at night. A one-star rating is way too high for this place. read more

It's nice that there is a Jack-in-the-Box right next to the freeway and tethered to it's next-door neighbor, an AM / PM gas station with good gas prices. But I just rolled through today and wanted an iced coffee--which actually tastes pretty good for a fast food place. The drive-thru moved along at a good pace and the employees looked decent. My complaint? The curly fries came out almost blackened from the dirty grease they are using in there. I have been employed at restaurants several times during my long, illustrious life of crappy jobs to support 2 kids and make ends meet. I know when something is fried in fresh oil, it is supposed to come out looking GOLDEN, not charred to death. I pulled out the long curly fries that I love so much and then offered the rest to my birds. Even they didn't seem interested so I guess the crows can have it. 3 YELP STARS for better grease management techniques. read more