The worker, will, who took our order at 1:50 AM was really kind and awesome. Superb service! I hope he gets a raise, these churros really hit the spot! read more

It's currently 1:58 in the morning yes it's late but me and my husband were hungry and we stopped by to get food not even 10 min ago both sprites water down taste like a** and then the employee didn't get her name cause she wasn't wearing her name tag but she was at the window also she had a lovely mouth saying bad words in Spanish and me and my husband are Hispanic and we understood everything she said lovely employees really lovely with a whole bad mouth. read more

DO NOT RECOMMEND EATING HERE, came here at 2:30 am and the server Selene R. Gave horrible service the food they gave us was stale and tased like it was left out for a while. While we were also waiting on our food he was on FaceTime with his friend while handling our food he forgot some items due to that reason. The worst part about it was that he prompt his phone against the cups that they serve to people read more

Jack in the Box - Burgers Near Me - Santa Paula, California

This place is terrible, the for is always cold and sloppy. There's a cashier who is very rude and lazy , she has the eyebrows of a clown! Maybe she should apply with Barnum and Bailey for employment read more

Honestly not the greatest but it gets the job done. Sometimes my fries aren't as full as they usually are and are sometimes a bit stale but overall usually a good job read more

I normally get there burgers here. Today for lunch , I wanted something lite. I order a small salad, along with some other purchase. , The salad was mainly lettuce, a couple carrots, and a couple cheese that was it very disappointed. They can at least add little bit more toppings to it. read more

Jack in the Box - Side Salad - Burgers Near Me - Santa Paula, California

Don't eat here. I ordered 4 tacos and within 2 hours, I had horrible stomach pain that led to vomiting, diahrea, and extreme body pain. I've been sick for almost 3 days. When I called the manager, he became defensive rather than wanting to find out the facts. I have left a message with the Ventura County Health Department. read more

I am super upset tonight all my food is cold I found a ball of hair in my taco. I also asked for sauce and they didn't give me none. read more

Jack in the Box - There's a ball of hair and I took a bite of it. This is disgusting. I cannot believe this. - Burgers Near Me - Santa Paula, California

Always forgetting items for our order and food is cold. And idk why they always have everyone in the drive through move to the front of the store and wait there. read more

Late night munchies. Daughter and I drove to Jack in the Box at 10:30, yesterday. Daughter had 2 tacos and jalapeño poppers. I had Minnie churros. OMG, the best churros ever! Melt in your mouth. Yum! Service was good. Gotta give it to Jack, they got our order right. read more

My bois uber eats order got finessed.....and they tried charging him for it to make a new one!! Wtf kinda logic is that.... These fools always rush and mess up my orders too, get more employees please or pay them more. Yall are better off driving down to the one in saticoy read more

Every time I come here they always forget my fries I don't know why they don't double check or have better training !

the best burger I ever had it tasted like heaven on earth I love it so much will come back

Fine. Typical JitB. Food was very hot, tasted great. I had no idea how good their chicken strips were until my daughter got them. I ended up eating a couple. Will def get those next time I visit. read more

Just plain nasty. I watch this lady (instead of using an ice scooper.) she dips the cup inside and it's her bare nasty hand in the ice box and get the ice. Do this people even do orientation on being sanitary. I know she don't wash her hands when she use the bathroom. That should be an automatic left go. Stop being nasty read more

They don't pay attention to special requests. I ask for no tomato and there is tomato. I ask and pay for an extra slice of cheese and I get no cheese. Drive the extra few miles to Wells Road because they pay attention better. I have also waited 30+ minutes for an order I placed ahead on the mobile app and while they say they are open 24 hours this is not true. They close for about an hour during the night. The only reason I know this is because that is when I get off work and have tried to stop there on my way home. read more

I would drive to Ventura before going to this Jack-In-the-Box again! Bad service and semi-cold food. I went twice, thinking the first time was a fluke. Nope, I had the same experience the second time. read more

Not worth typing an essay about this location. Save your time and money. Dirty facility, poorly prepared food, staff is unavailable to clean. Transients take up dine-in area to sit and charge phones. read more

Went to the one in Ventura and a few times I dined in both times around 10pm and it was freezing! It was colder inside than outside! Why do they put the AC on?? It just ruined the experience. read more

Gave me the wrong order not one but twice and still gave it wrong. I had gotten the wrong fries and were cold. Will not be coming back after this mishap read more

Negative 5 stars if possible, I went here around 1 in morning, I wanted a small side salad instead of fries, he said no I can't,he said the computer wouldn't do that,i said can I pay extra ,he said no, I literally get a sub salad at every other jack in box, pretty sure the dude didn't know how to do it or just lazy,I'm going with lazy.. there's something about Santa Paula where every business I go to is horrible not just food read more

I went threw the drive threw and they forgot 4 items out of my order 4!!! One item missing that I spent money is bad enough, but 4 items is crazy total idgaf about your order basically. Need some better management wish I could do no stars read more

Had great service in the drive thru!! My order was perfect. Emmanuel was so kind and attentive. I appreciate this kind of service!

Opened my Jumbo Jack Box and immediately saw a hair. WTF!? Happened today. Disgusting read more

Jack in the Box - Burgers Near Me - Santa Paula, California

Normally I love Jack in the Box - they have the best fries and them mini churros yum! But this chain in particular has horrible customer service. There must have been like 5 workers back there and I ordered two items...that's right, TWO! And then they got one of the two items wrong..... Ordered a nacho monster taco and they gave me a regular taco. When I went to the front to inquire about the mistake, they didn't apologize, they trashed the taco I had instead of offering me the right one, and started rolling their eyes and whispering. To top it off, I saw one of the girl take off one of the whip cream bottle cap and dropped it on the floor. Not sure if she capped it later...gross Just save yourself the trouble and go somewhere else! read more

Why can't you get fresh food at this Jack in the box. I ordered 8 Taco's and every single one of them were double fried, hard, old, flat, with hardly any lettuce, no sauce, and I even ask and said nicely if I could get fresh ones and if it takes longer it's ok I will wait.... nope cold and old and I was really looking forward to them. Something needs to change. read more

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In keeping with my "best burrito" hunt, I have to submit a review for Jack's version because it exists. It wasn't my intention for the first breakfast burrito review in Santa Paula to be from JITB, but it ended up that way after stopping by the drive thru after a night of tasty beverages. Eating fast food chain meals isn't a regular occurrence but it's always interesting to stop by and see what these places are up to. The last time I had a breakfast burreet from Jack was years ago and it was kinda pathetic. This new grande sausage version is a step up from the previous one I had. Essentially, it tastes like JITB wrapped in a tortilla. All the chains have their own distinct flavor to their food and that's what I literally said after the first bite, "This tastes like Jack in the Box." On the nostalgia aspect, that isn't bad; on the guilty conscience aspect...it may have you in arms reach of the tums. The food was hot and the hash browns and sauce bring joy to the gullet. I was pleasantly surprised by the overall flavor of the burrito. I'll toss it a 3 out 5 chingons on the burrito scale. We all know what Jack is all about; tis what tis! I don't spend enough time inside these joints, though, to comment on anything else but the food I order and take home. They've been serving the 24 hour market for years, so you know they'll always be there for you in a pinch...if you must. ;) read more

Jack in the Box - Their breakfast burritos are way bigger than a few years ago. - Burgers Near Me - Santa Paula, California

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I made a mistake at eating here today. Got home and my food was cold and carelessly handled. I live a five minute drive away. I usually check my food before I leave this drive though because of past experience but had a incoming call and forgot. Santa Paula Jack in The Box is gross. read more

Wow. This place used to be off the hook. NOW The service is trash once it gets late at night. I'm a truck driver so I swing by here sometimes and I am always disappointed. They never have coke available, and sometimes no carbonated drinks. What the heck Jack In The Box? They try to compensate me with a shake for my combo, but still charge me extra?? That's bs. If I'm paying for a more munchie meal I want a soda. Not water or some tea. Just cuz it's late doesn't mean I deserve trash service. Stop giving me old stale fries and tacos. Stop getting upset when I come back and tell you you got my order wrong. This has happened 3 damn times. I need to talk to corporate because this is ridiculous. read more

This place was awesome. Omg, idk what Jack is doing but employees are happy. I stopped by after my sons football game at Santa Paula High. - I guess I'm used to miserable people at fast food places. I'm impressed - food was perfect! read more

If I could I would give them a 0 zero!! as soon as I got my food I checked in the bag my tacos were just thrown in there without the paper cover. All our food was completely cold and when I went to tell the Manager she got mad instead of be understanding.I wasn't rude at all . When I went to take a drink from my coke it taste like a mixture of different sodas. I dumped it to get more and it was the same. they need to service there soda machine. In all honesty I WILL NEVER EVER GO TO THAT JACK N THE BOX AGAIN!! Spent over 40 bucks for complete trash read more

YOU HAVE TO LEARN SPANISH TO ORDER HERE PERIOD ! - I am all about shopping in your own town I do and I try - BUT dammit this place drives me up the wall - And when I leave they make me feel soooo stupid - I don't speak Spanish to order a Jumbo Jack and a Teriyaki Bowl - oh wait I shouldn't have to know spanish to order those items ! JERKS ! read more

Jack in the Box - Palm and Harvard in sp - Burgers Near Me - Santa Paula, California

Evidently 24 hours means something different here. I won't waste my gas driving here late-night again.

Would give 0 stars. Food fries were old and cold. Stuffed jalapenos were so old they were chewy. Even forgot the tacos i ordered. This location sucks. read more

I've been here so many times and the last two times have been the last straw. Last time it was a long line that was not managed well. Tonight it was the most rude employee that was condescending and clearly didn't care about her job. Whoever was working at 1:45am needs a great deal of training before she is left alone with the store. read more

Doing a lot better since their massive remodel. The staff are very sweet, they havent gottem my order wrong, and even if there are a lot of cars in the drive thru, your wait time is minimal compared to,other places in town. read more

Jack in the Box sucks they always want you to pull forward and wait for your food in the Sun to help them get off their sensors so it looks like they're doing their job but they're not I live in this town n I will never go back there again read more

Usually go through the drive thru. Today we decided to sit down and eat. BIG MISTAKE! All of the tables were dirty. We had to wipe down our own table. Mind you the restaurant was not busy. There was only 1 other guest in there. Drive thru was not busy either. So why wasn't it clean? Maybe it's because the employees were too busy chatting. read more

Just ordered from the drive through. I wish I would have stayed at the window to double check everything. After getting home very quickly being that I live on the same street as the restaurant, disappointed. We asked for light sauce and no cheese on a burger. The burger has cheese with sauce gushing out. Our fries seem old. They are cold and not filled completely. If we weren't tired and starving we would have went back to complain to the manager. read more

Stopped in for one order. Two girls talking at the register. I was invisible. Finally one glanced my direction and said 'I'll be with you in a minute.' Placed my order and went to get a soda. Ice dispenser broken. No sign. Back to the counter where 3 girls are laughing and having a wonder time while I held my empty cup. THREE TIMES I said Excuse me! Which they couldn't hear over the laughter. Then one--I think the manager--acknowledged me (she liked me! She really liked me!!) and I said there's no ice. Oh it's broken--would you like some? Is half a cup okay? Sure. I thanked her and took my number 28 order sign to sit down. There wasn't a clean table or floor area in the place. See photos. Filthy. Then I heard it...NUMBER 21? She was sauntering my direction. NUMBER 21? I said 28? Oh yeah. Cold fries. Lukewarm sandwich. But I had half a cup of ice!!! There was also a young man 'working'. At least four employees and no one cleaning the eating area. On a side note. One of the two bathrooms was locked even though it read Vacant. The light was on and the water was running full blast in the other one. I wonder how long that had been going on. Big time Drought? No problem!!! We have ice!!! Never again. read more

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