*** Review based on the Groupon deal only *** Recently I need a photoshoot for social poses and discovered Jack Randall Photography via the Groupon deal. [Groupon package]: One hour family portrait session with one 8X10, two 4X6, and 5 low resolution digital images - original price = $430 but Groupon price = $49. Must return to the studio to view the photos or pay $399 to release all digital photos over the phone (no prior notice & only learned about the additional cost few days after the session). Appointment required and must call business number (no email option upon the first contact) to make an appointment (open from 9 AM - 3 PM for scheduling). Customers will need to leave name, email, phone number, and Groupon redemption code over the call. [Caveat #1 - location]: The Groupon deal stated "capture memories at 9 scenic Orange County spots", but in reality the studio only offers 5 locations (Caspers Wilderness Park. Los Rios Historic District, able Rock Beach, Serrano Creek Park, and Mission San Juan Capistrano). Mission San Juan Capistrano requires additional arrangement and an extra charge. Over the call, Studio Manager Kimberly offered beach or park locations as soon as next day or the upcoming weekend & I took the next day option. [Photoshoot session at 7 PM]: I met owner Jack at Table Rock Beach exactly at 7 PM and he was friendly & easy to work with. He instructed me with couple poses and was able to take approximately 100+ pictures in 30 minutes. The sun set at 7:30 PM and we couldn't take any more pictures after dark, so the session ended and Jack said to give him a call in two days to finalize the process. [Finalizing process - additional package & payment]: Unfortunately this is where the miscommunication & blindside on additional cost happened. I called Jack to finalize the process and he said few options are available including paying additional $39.99 to download all digital copies. All I heard is $39.99 and immediately gave my credit card info over the phone. Jack said I will receive a link to download in few hours later and I went out to watch movies. After I came back home, I decided to check my credit card account and to my surprise I saw $399.99 charged to my card instead. [Caveat #2 - pricing]: Jack did reach out the following day after I had left a voicemail and he emailed me the description of the Digital Package which is listed $399 (high resolution digital download + additional free session at a preferred location within 180 days & can be given as a gift + 20% off all custom prints ordered on day of digital package purchase.) Essentially I was paying $49 Groupon deal + $399 for all digital copies for a 30-minute session. [Communication]: Honestly I didn't mind spending a little extra on top of the Groupon deal, but $399 completely exceeded the amount I was willing to spend or else I wouldn't accept the digital package. I was able to clarify the misunderstanding with Jack over the call and found a middle ground solution at the end. [Conclusion]: I reviewed my digital high resolution pictures and they definitely looked very professional, but I really wish the studio can just send out a list of additional pricing options over an email instead of discussing it over a call to avoid misunderstanding. 5-star on quality of photos, 4-star on communication & resolution, and 1-star on Groupon deal with a lack of transparency on additional costs. read more

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Portrait photoshoot amazing beautiful! Captured my daughter's natural beauty. Very professional, letting my daughter to feel relaxed and confidence. He listened our request of none touched up pictures, ended up fabulous capture of her smile, which we will treasure forever. read more

Jack Randall Photography & Video - Portrait photoshoot amazing beautiful! Captured my daughter's natural beauty. - Videographers Near Me - Dana Point, California

He is amazing with his work. He did my business profile picture. The price was reasonable. read more

Jack Randall Photography & Video - My picture taken by Randal - Videographers Near Me - Dana Point, California

A couple of years ago, Jack Randall took some professional headshots of my husband and I was so blown away by how good they turned out that I decided to come in and have my own session done. This may not seem like a big deal, however, I moved out-of-state and arranged a trip to see friends, go shopping and while I'm here, definitely get my portrait taken. It was well worth it! Jack is personable and professional. He allowed me to do some wardrobe changes and we took photos both inside and outside. His rates are also very reasonable and he has a great location in Dana Point. read more

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We had a wonderful experience today at our family photoshoot! Jack was great to work with and was very nice and personable. We appreciated his attention to all the details and making it fun for our family.He knew all the best picturesque spots and helped us with every shot. We are so impressed! read more

Jack Randall Photography & Video - Giving Jack a thumbs up after the photoshoot - Videographers Near Me - Dana Point, California

I had a great experience for my professional headshots, and I plan to return for family portraits read more

Jack Randall Photography & Video - Videographers Near Me - Dana Point, California

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Jack is great, super efficient, quick and very easy to talk to. I came in for professional headshots for LinkedIn and my portfolio, and he did not disappoint. read more

Jack Randall was very professional and super fun to work with. We have a 2yr old son and this was our first family photo shoot so we were nervous. Well, Mr. Randall knew EXACTLY what to do, and turned it into a very memorable experience. read more

Amazing service! I love my professional photos on my business card! Definitely recommend!

We got family photographs at San Juan Capistrano. Jack did so great and amazing job . Defiantly highly recommended to family and friends. read more

Jack Randall Photography & Video - Here he is . - Videographers Near Me - Dana Point, California

Absolutely love Jack. I booked an appointment thru their website and they called me within 24 hours to book a date. I thought it would need to be a week in advance but they had availability for the next day which was amazing!. Upon arriving their studio is incredibly clean & comfortable. Jack is kind and easy going so I felt comfortable, especially as a woman going alone. He asked me what I needed the photos for and made suggestions. I brought an extra outfit just incase. He had poses ready to go and made it such an easy process. The whole thing took one hour.. 30 mins of photo shoot and another 30 mins of reviewing which photos I wanted. Turn around time for delivery of retouched photos was 24hrs on a weekend!! I'd def use him again for headshots but also for maternity & wedding when it's time. I just enjoyed his personality and work so much. I'm very pleased! read more

Jack Randall Photography & Video - Videographers Near Me - Dana Point, California

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My daughter and I shot when she was 3 and came back for a repeat shoot now that she's almost 6 because we loved our photos so much the first time and the location options are perfect too! Currently waiting to get our most recent prints and they are beautiful. Thanks Jack for capturing our memories!!! read more

Jack is professional, kind and knows your angles! I was in and out in 30 minutes! I REALLY needed an update of my headshot for work and Jack delivered. He makes you feel comfortable. He gives you exactly what you want and directs you so clearly. His set up is great because he has multiple color backgrounds. I used gray and white - I didn't even have to tell him - he knew what to do! We even went outside for a couple shots. It was perfect! We came back in and he retouched a few for me. He's very clear in communication. Highly recommend Jack for your headshots or even wedding photography. He was telling me all about his experiences photographing weddings at Disneyland all the time! Great guy and great business. read more

Jack Randall Photography & Video - Videographers Near Me - Dana Point, California

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Absolutely amazing photographer! They captured every moment beautifully with incredible attention to detail. The photos were stunning, natural, and perfectly edited. Super professional, easy to work with, and made the whole experience fun and comfortable. Highly recommend! read more

Just got my business photos done with Jack. The whole process was so smooth and easy!! I hate taking pictures but he made me feel very confident and comfortable. Highly recommend to anyone needing photos!! read more

Got some headshots done, Jack does great work. Really takes his time, poses you well, and makes you feel comfortable. I'll definitely be coming back! read more

I was looking to get some headshots done for my LinkedIn profile, but everything I saw online was extremely expensive! Luckily, I found Jack and he was so reasonably priced, professional, fast, and to the point! The session included an outfit change and the opportunity to take headshots inside and outside. He was kind and very professional. During your session he'll also give you recommendations on how to pose and he'll also walk you through your purchasing options at the end. I can sometimes be very indecisive with pictures so I also appreciated Jack being patient when I was deciding on my picture. Additionally, I really appreciated how fast the service was! I literally got my pictures the same day I took them! read more

Jack Randall Photography & Video - My favorite headshot from my photography session with Jack! - Videographers Near Me - Dana Point, California

I highly recommend Jack's studio for your photography needs. I needed some professional headshots done for my graduate school program, so I found his website online and reached out. I received a response from his business within 24 hours and was able to get a session scheduled before I left for school. Jack was really easy to work with and made the session enjoyable. I hate being in front of the camera, so this was important to me! He took several different portrait styles indoors and in several locations outdoors. At the end of the session, we reviewed the images to see which ones I wanted and he even showed me what they would look like retouched vs. not retouched before I decided to purchase. I recommend Jack's studio for his efficiency, professionalism, and expertise! read more

I hired Jack Randall Photography for annual holiday card photos through our schools fundraiser last year and again this year. Jack and his staff are wonderful! I'm so happy with my photos and I actually like that it's quick shoot about 30 min. This year Jack took our photos at Table Rock beach, the photos are stunning and the digital package very reasonably priced for a simple photo session. My family showed up, Jack did a dozen poses or more on different parts of the beach and we were on our way. Photos were sent just a few days later and my holiday cards are ready to go out Dec 1st. Awesomesauce! read more

Amazing photographer and so many great shots to choose from. Jack has a great eye and is very talented. I will definitely be returning for any future shoots I need. read more

I rarely write reviews for anyone but I am just blown away with Jack Randall Photography services. Mr. Randall is the best! My real estate company sent me to get professional marketing photos done so I didn't know anything about Mr. Randall before walking into his studio. I am NOT photogenic at all! When people see me in real life they sometimes make comments about how much better I look in person . And considering this image is going to be plastered all over the city for my real estate business, I had massive anxiety before this shoot. I was asking him a million questions and being extremely annoying with my requests but he was so patient with me and assured me everything was going to turn out OK. During the photo shoot he made me feel very comfortable and I was laughing the whole time because he was making jokes yet maintained the utmost professionalism. I've done plenty of photo shoots with fancy photographers before, but the photographer usually takes forever to get the lighting right and makes me feel like a burden only to end up with subpar photos. A lot of times these photographers don't tell you what to do, they just let you freestyle it. Mr. Randall, directs you and tells you exactly how to pose to get the PERFECT photo the first time. He was so fast and for a second I was thinking "Oh no! He gave up on me already!" Turns out, he just really knows what he was doing! He knocked it out of the park! I couldn't be happier! I showed my mom and she wants to frame them! I know for some people that's not a big deal, but if you knew my mom, that is huge! And I'm a 31-year-old adult. I feel so confident about my marketing pictures now! A huge weight has been lifted off my shoulders! I also had a couple requests for the retouching and he did everything way better than I could've expected! The retouching looks super natural! I am super picky and meticulous so I notice the tiniest detail. I get that from my mom. One more thing! Even though he's so good at what he does, he remained so humble and sweet the entire time! It's really important to feel comfortable when someone's taking photos of you. Overall, This was the best photography experience I've ever had. I am never going anywhere else for photos again! Thank you Mr. Randall! read more

This photographer is excellent at his craft. This is my second time using him for my professional headshot and for some social media photos as well. He makes you feel so comfortable and will provide you with adequate time to go through your photos and choose what you like and don't like. I highly recommend him and will be going back again. read more

Photos came out great!! Extremely professional and very quick! Thank you so much for taking my pictures!

Jack is super professional and efficient! My shoot and uploading and choosing which photos I want only took about 40 min. He is very easy going and the office is in a nice location. I would def work with him again in the future! read more

I needed an updated pic for LinkedIn as well as some new pics for my website. After doing some research, I found a Groupon and decided to go with Jack Randall photography since they have good reviews. Nikki, the office manager, was very kind and easy to talk to. She booked me with the photographer Jacob Harrison, who was available the following week. Jacob excellent! Keep in mind this was in November so they were fairly busy due to so many people needing holiday photos for their Xmas cards. I met Jacob at the beach and brought several different wardrobe changes with me. I was very nervous and kinda stiff, anxious that I wouldn't like any of my pics, but Jacob was very grounding and easy to work with. He liked my ideas for lifestyle shots, and vice versa, I liked his ideas and suggestions as well. His direction and down to earth demeanor were very helpful during my 90 minute shoot. Once the images were uploaded I was sent a link to view my gallery online. Each image I wanted to purchase was an additional $20 each on top of the $89 I paid for the actual shoot. If retouching is needed, Jack Randall also offers this services for an additional $20 per photo. I ended up purchasing my entire gallery for $299.00 (plus tax) as high resolution downloads because that was more cost effective since there were so many images in my gallery I wanted. That's how good Jacob is. I highly recommend Jacob. He's excellent at outdoor photography and using natural lighting. And I now have a much better LinkedIn photo as well as pics my mom wants, as well as pics for my website. read more

Amazing photographer definitely recommend, very professional and talented. Can wait to go back for more photos.

Awesome experience! Got the Groupon and was sooo pleased. Jack was great to work with, super easy and friendly, makes you feel really comfortable. Loved how the headshots came out. Really great value as well. Will absolutely use him in the future. read more

I paid for a package online on 11/8/22 and today is 11/23 and they haven't reached out to me to schedule a photo shoot. No one answers when you call and I have also emailed them. As of right now, I'm not happy at all on how this place handles their business. I wish there was such thing as giving negative stars. read more

Jack made it easy and fun, and the pictures turned out great! I went for headshots for my website, but I saw a family with a small child there, so I guess he does it all. read more

The whole team is very professional and Hans took great pictures to capture us and our fur child. He was very patient with our dog and he got him to pose in so many pictures. The quality of the pictures turn out great and we met up with Jack at his studio to go over each option. There were lots of design, quality, and editing to pick from. Thank you for such professional work! read more

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I am soooo impressed with Jack Randall! I called today because my hair was a good hair day! Some of you will understand lol. But I realized that today would be a good day for a photo. So I called and got in! Yahoo! Jack was ready for me! He had everything prepared I couldn't be happier. Thank you Jack! You are the BEST. Jessica read more

Jack Randall Photography & Video - Videographers Near Me - Dana Point, California

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I am so glad I found Jack . My assistant and I needed head shots for our real estate business. I wanted something out of the box and he delivered!! We had head shots, shots to together and separate and then there were my dogs , he was great with them! He surprised us and we outside and took shots there as well. We've already gotten them Back and they're fabulous!! So very nice to work with and really makes you feel comfortable, I would highly recommend! read more

Needed some formal and informal headshots in a hurry. Jack was more than able to accommodate on short notice. Terrific studio and staff, and very pleased with the end results. In and out in under an hour with some excellent photos to come away with. Highly recommend this studio for your needs. Excellent job!! Thank you! read more

We always know the portraits will be special when we see Jack Randall. Jack Randall Photography really does make a difference when it comes to style, convenience, and memories. Our family has been photographed by Jack Randall Photography for five years, and every time the pictures are worth the hike. The most scenic and warm family photos made to order. Cheers to all the staff at Jack Randall Photography for being willing to meet us anywhere to get the perfect shot.. The Staffords read more

Professional, fast, amazing photographer. I needed head shots done for my website and I was not disappointed. I was an and out of his studio within an hour with my fully edited photos. I have used other photographers in the past where it takes weeks for me to receive my edits. I saw many of his family portraits and wedding photos on the wall and I know if I ever need those Jack will be the first person I call. Highly recommend! read more

Over the last twenty years, we've used Jack for our wedding photos, family photos and for my headshot photos for my business. He consistently excels at all of it. From the time we interviewed him twenty years ago for our wedding, he was great at listening to our vision and helping us achieve it. I just had my headshots updated with him again this week and once again, he knocked it out of the park. He's on time, personable and the quality of shots as well as quality of printing and framing he provides for finished photos is just amazing. I am so grateful for these photos. He does such a great job at helping you feel at ease when being photographed as well! Really...can't say enough about Jack Randall. We just feel lucky to have found him all those years ago! read more

I used the Groupon to get a professional headshot for my medical residency application. The Groupon came with one photo and I bought two extras for 20 dollars a piece without digital retouching. Jack was a professional and helped me get some really beautiful shots! I was running about 15 minutes late and I am glad that he was still able to accommodate me. I would recommend this studio if you are looking for a headshot studio photo! read more

If you're looking for a photographer who can make you feel comfortable and capture natural-looking photos, then Jack is your guy. I had my business headshots taken with him, and I was extremely pleased with the results. The other place I had gone to made me feel very stiff and posed, but Jack made me feel at ease and gave me a few pointers on how to position myself. The end result was a set of photos that looked like me and captured my personality. I would highly recommend Jack to anyone who is looking for a great photographer. read more

We recently used Jack for a family photo shoot. The experience from beginning to end could not be more simple and enjoyable. Jack and his assistant Hans did a great job wrestling our three little ones into the correct positions to get just the right photo. Jack has a great personality and makes taking photos fun. We really enjoyed our photo shoot at table rock as we were able to get 3-4 different styles of pictures taken. After the shoot, we returned to his office to review the photos. Nikki, his assistant is sweet, engaging, and helpful...they really make a great team. Seeing the final product really makes me understand why it is so hard to find an exceptional photographer. Jack nailed these pictures. Lighting was phenomenal and he caught all of our personalities to a tee! Loved the entire experience and our family will always be returning customers. read more

I have come here twice for headshots and both times Jack did not disappoint! He's professional, has a great eye and honest recommendations!