After relocating from California to Texas, we began noticing a severe vibration coming from the…read morefront of our commuter car. The vibration was present at all speeds but became much worse as our speed increased. Since traffic here routinely moves at 80+ mph, the issue quickly became impossible to ignore. We were concerned that the wheel bearings or other major suspension components were failing. Over the past several weeks, we took the car to multiple repair shops and received recommendations to replace everything from all four shocks and struts to wheel bearings, brake rotors, and other suspension components. Before committing to thousands of dollars in repairs, we decided to make one last attempt to properly diagnose the problem and brought the car to Mike Smith Auto & Tire. After speaking with Justin, we immediately felt like we were being heard. He took the time to listen to every concern we had, and one of his technicians even drove the car at highway speeds to experience the vibration firsthand--something no other shop was willing to do because of "insurance reasons," despite being located just minutes from the highway. When the technician returned, Justin invited us into the shop and walked us through the diagnostic process. With the car on the lift, we spun all four wheels and quickly discovered the real culprit: all four tires were severely out of round. They had developed high and low spots, causing the vibration we had been chasing all along. It was surprising that no previous shop had taken the time to inspect the tires before recommending extensive suspension repairs. Justin and his crew were straightforward, knowledgeable, and, most importantly, honest. They never tried to upsell us on unnecessary repairs and only recommended what was actually needed. While we didn't purchase new tires that day because these still have several thousand miles of tread life remaining, there's no question where we'll be buying our next set when the time comes. Thank you, Justin and everyone at Mike Smith Auto & Tire, for your professionalism, honesty, and willingness to go the extra mile. It's refreshing to find a shop that truly puts its customers first. We need more businesses like yours.

Jonathan, Justin and Ron provide excellent customer service. They are all very friendly, very…read moreknowledgeable and trustworthy. They have helped me multiple times with tire emergencies, oil changes, fluid flushes and overall maintenance of my car. Jonathan always works to find the most cost effective way to deal with my emergencies. I am so grateful to have found them and will continue to be a loyal customer. I highly recommend them.

new tire ordered from Houston done in 1 day. Very satisfied. I will return. people are extremely…read morecurious and friendly.

i'm a 20 yr old girl and I walked in asking for a front and back end alignment, and an oil change…read more first off the oil change was $106. second, the man called me and told me all 4 of my tires were bad and one of them had wires showing, so they couldnt do my alignment without new tires. my dad used to be a mechanic and I just got new tires maybe 3 months ago. All my tires were perfectly fine. They were trying to charge me almost $1800 to get new tires, a front and back alignment, and an oil change!! so women, i would NOT recommend this place. they will try to rip you off, lie to you, and overcharge like crazy!!

If I could give 0 stars I would. He said he could fix everything on my car for my covid check…read more $1800. The car had to be junked after he supposedly repaired it. The thermostat housing fell off. Car never ran after he had it. Parts listed as replaced were not even touched.

Took my truck here for brake repairs. They worked with my warranty and did good work. Haven't had…read moreany issues. I'll go here again!

We were traveling trough and spent the night. Next morning we realized we had a nail in our car we…read morewere towing. Finally we found Gulf Coast Tire to come to our rescue and fix our flat. They arrived really quick to us and he fixed it quite fat for us after getting the tough nail out. And on top of that we couldn't beat the price for a service call. Highly recommend these guys if you have problems and your in the area.

Myself and a friend were coming home at 4am on a Saturday night when we hit a pot hole causing us…read moreto get 2 flats and cracked out rims!! We were so scared to be on the freeway stranded as 2 women in the pitch black! We called Gulf Coast and someone was there within 30 minutes! He brought the additional spare with him so we were on the road within 20 mins from the moment he arrived! The next day they arranged for us to get our rims repaired as well as the replacement tires. What started as a pretty crappy ending to our night ended up way less stressful because of the efficiency and excellent customer service we received from Gulf Coast! Thank you so much for saving the day!

Awesome service! My son bought his first new car. Our salesman Ryan was very patient with his…read more(and mine) numerous questions. If you want a Kia this is the place to go

Very deceptive sales team! Would not recommend! Not truthful with sales vs lease option and knew…read morethat the buyer was not fully aware. Took full advantage and swindled them out of $15k on a trade! Awful!!!

NASCAR Pit Crew experience, pre ordered two tires and made an 8 am appointment, there were several…read morecustomers there and the service reps were already out in the parking lot receiving customers, 3-4 guys jumped on my 30 year old Land Cruiser and knocked it out fast, they even put one of the less worn tires on the spare which was as old as the truck

They tell you they are on a first come first serve basis and then skipped right on by the people…read morewho were there first and worked their way backwards to the people who were there first. Guess they are incapable of asking "who's next?" Then they say they will do things in a certain order and then don't, so you think they are done when they aren't. It's completely ridiculous to be the first person there needing a simple rotation which takes fifteen minutes tops and then you end up waiting over an hour because they can't do something as simple as going by who actually came first.

Nice employees and js good people. Gave me a used tire that happened to have a hole in it and they…read morereplaced it for free. Theyre used tires are real cheap.

Amazing !!!! I came late at 12:21 pm they closed at 1200pm and they still took me in and did my…read moresafety inspection Ercell was so nice and helpful I will definitely be back next year for my safety inspection.

The owner that works here is so nice! And good to her employees!! I definitely recommend this place…read moreto anyone who needs recommendations for a quick oil change! They will have you in there in no time!

Best car wash in town. New machines. Great water pressure. I come once a week to do my truckread more