I agree with all the single star reviews. Not fresh…read moreSmall pieces Hair in my fries Greasey old fry oil Slow service Food did not look like the pictures You would think that it would be a good place with high quality

Worst service ever!! We asked how long it would take to cook chicken fried steak patties. They…read moresaid 4 minutes. Twenty minutes later we get our steaks. The order was for dine-in, they put it in to go containers. I ordered coleslaw and mashed potatoes with mine. Hubby ordered double mash potatoes. We both got double potatoes and I didn't get my coleslaw. Hubby ordered a side of gravy. Didn't get it. 26 minutes later we have everything, we ordered. Probably won't be coming back here.

OMG, we love little local food joints, and this is a joint to be sure! We stopped at this original…read moreGus' location while driving across country. As so many reviews have noted, food is prepared per order, so you will wait a bit, but IT WILL BE WORTH EVERY MINUTE! We weren't in love with the Mac-n-cheese, but maybe it's a local flavor thing. And the sweet tea was really sweet, WOW, but maybe a local thing as well. Okay, we actually dropped by for the chicken and there was ZERO disappointment, OMG...not sure I ever tasted chicken like this, so hot, fresh and screaming for us to eat more. While there were plenty of folks stopping by to eat in house, it seems that most call in their orders and pick up to eat at home; actually not a bad idea. So, I'm taking a star because the joint could've been a bit cleaner, we didn't care for the tea or Mac/cheese....but you may love those two items and we all go really for the chicken, right? The staff were working their butts off and were helpful and courteous. We would definitely stop by again if in the area in the future.

Easily one of my worst dinner experiences. Arrived at 4:45 PM, already out of white meat. Service…read morewas atrocious. It took almost 45 min to get my food. It wasn't crowded, no more than 10 people sitting down at any given point. No air conditioning, it was so hot I was sweating. I have been eating there since Mr. Gus was still there but never again.

Stopped by here to get an early dinner on the way back home from a road trip. We ordered the two…read morepiece plates - dark meat and white meat. The chicken was fried to order and had good crispiness and a decent level of spice. Slightly sour in taste, but that could be from their batter (stronger buttermilk flavor in my opinion). The plates came with baked beans and cole slaw by default -- the baked beans kind of tasted like something you can get at the supermarket, and the slaw was a bit too watery. The person taking our order was very nice and polite, no complaints there. The thing that knocks a few stars off is that it seems the restaurant's branding is copying the original Gus's World Famous Chicken restaurant. Dyersburg is not listed as an official location on their website and the dining area has framed print offs that describes the history of the original restaurant and news articles. It's misleading and makes it seem like it's one of their many locations in Tennessee when it isn't.

ABSOLUTELY NOT!! This is Not Gus's Famous Fried Chicken.. Establishment is nasty and unkept. Recipe…read moreis not Gus's recipe. This is completely false advertisement!!

This was our first time trying this restaurant. We ordered about 20 minutes before closing and they…read moremade our chicken fresh to order. The fries were most definitely not fresh. I found the chicken to be very salty. My husband liked that the tenders were really juicy. I loved how moist and tender the chicken breast was. Even after 25 min of driving home all the chicken we ordered was just....juicy. lol Because they were closing soon, the floors were being mopped and the smell of whatever they were using mixed with something else I couldn't identify was too strong to be able to stay. It was near insufferable. All in all, we are split on whether we'd like to return. I definitely plan to, but my husband doesn't. He prefers Bonchon.

Food was very good .. very moist chicken .. the macaroni and cheese was good but a little…read morewatery...service was friendly .. very small dining area . Overall a good experience

Chicken was bomb! Service was nice! We were some of the last customers of the evening and they…read moretreated us no less. Chicken was uniquely seasoned/marinated and hot, fresh and crispy! The dining area was clean and bright as well!

Pretty stoked this place is finally open. I've been stalking their website and patiently waiting…read morefor a while now. Side note: On the website it's a Canadian concept... ??? Strange. This looks like the first franchise maybe. Need to read up on them. The wait is over now though! It looks just like the other one on the inside with bright colorful logos and beautiful pictures of fried chicken. I've been to the KCC on Stage many times but it's really out of the way for me. I need a reason to be in the area other than fried chicken. I do love fried chicken but an hour round trip drive for lunch is tough. My fish store is around the corner from this place so I now have new Bartlett food options. Yay! I stopped in eager to try their tasty chicken. It did not disappoint! They cooked it to order as it seems they do with every guest. They wait is 15 mins or more but it's so worth it! My chicken was steaming so bad you can see it on video. I love this fried chicken!! It's got a particular spice involved that I am not familiar with and cannot place it. I know that I love it though! It's so crunchy and still light. Great job!! Just lovely I wished the sides were better. They offer several but I haven't had one that I liked yet honestly. The Mac has changed a lot but has never been good. The mashed potatoes are weird with little uniform potato cubes in them. No on the slaw for me. The fries are the safest bet in my opinion. The meals are super cheap though and they all come with a cookie and a drink, so there is that. I usually just throw away the cookie. It's trash. Next time I will tell them to keep it. You get 2, 3, or 4, etc pieces and can name the pieces you want for no charge (I think). If you tried 4 breast they may balk at that, not sure. Solid place that will be on my regular rotation from here on out. I may just start buying the chicken in bulk and just eating it. I think I will be happier that way. '25 - 52/111

We ate here as a family at 5:30 pm on a Sunday night. The premise of the place is…read morecool-lechón-flavored fried chicken. However, my kids did not appreciate the lechón flavor, and the food took an extremely long time. Overall, it was ok. The best part was probably the casual decor with cool signs on the walls.

I love this fried chicken! I love all fried chicken, so it's really no surprise that I love this…read morefried chicken! Some fried chicken is better than others. Some fried chicken is not so good. This fried chicken, however, is very good. All fried chicken is good though. I will not hate on any fried chicken other than the fast food sponge type. That shit is gross! I have been to all locations that these folk have. I hope they make it here (more on that in a few). This location seems pretty dead mostly and they are not doing many things to help themselves I am afraid. But then again, I have seen this at the other two as well in the past and they are still growing. They must be doing something right. I'm the dumbass that thought Soul Fish would never make it, so... don't forget Adam. The workers are very pleasant, all seem to be Filipinos in the FOH, maybe since that's the basis of the concept. They are super nice but there can be a small language and cultural barrier when communicating with them. It's pretty low key inside. They have minimal decorations and did not much more than paint the place on the remodel. The chairs are uncomfortable, especially loud when they hit the floor, and oddly light. Why I think they may be in trouble... The front door is permanently closed. The other door had a closed sign on it twice when I have been there. The last visit the staff disappeared into a closet and two people came in and stood there alone. A guy that didn't speak English came up front and the customers asked, "are you open"? Additionally, the one side I found I liked here at the chain is different at this location. The onion rings are terrible here. They are crappy panko versions that get soggy and nasty really fast. The prices have skyrocketed at this location as well. Since last time I was here the 3 pc combo had increased 25% from the prior visit. That's an insane increase! On top of that, the website doesn't work and the pics they posted on Yelp themselves show the old prices still. Hate that mess!! Love this fried chicken but probably done with this location. I do still love the chicken. I'm done with the combos because the sides are all absolute trash, and the cookies suck too! They always have. Never eaten more than a bite of one. Only chicken for me from here on out. '25 - 116/111