I try to support local business.. Third time I've attempted to have my riding mower repaired/serviced by this place. Each time fairly minor.. tires, carburetor, throttle linkage. The lady on the phone was rude and cut me off while talking.. put me on hold. The gentlemen who answered had no idea what throttle linkage was.. the time before that they didn't know how to put a new carb on. Not sure this place wants repair/service customers. read more

At first they told me to drop off my mower and it would take two weeks to get the job done. They finished it in three days and did a great job. Cost me some money but way less than a new 3k mower and she runs great!!!! read more

Jack's was the only place I could find that had the mower I wanted. I live in Indiana. Ordered it and it was delivered, unfortunately it was damaged (not at all Jacks fault), Jess has bent over backwards making sure that everything is taken care of and I could not be happier with their customer service. Haven't received the parts yet (again not their fault) on order from Toro, but have been kept aware of when it should arrive. Not just one email and done, received another email with update today. A huge thank you to Jess!!!! read more

Took my pressure washer in and service was still professional and prompt. Took care of the issue and had it back to me in no time. I greatly appreciate their promptness since I've been trying to pressure wash my house. Worked like a charm. read more

I was at this location the beginning of the week and I purchased a tire for my lawn tractor. Was told to come back when I was ready and he would mount it for a price. Just went there at 11:30 AM this morning 19 August And the lady behind the counter first started to giggle and laugh and say that they do not mount tires. and then when I was explaining to her that we were just there and the person there said bring it back , she said "oh you got it here well OK" As she began charged me the mounting fee , she started scolding me and laughing...that it's almost 12 o'clock and they close at 1 o'clock . And that I would have to wait until Monday She made me feel like I was stupid or silly for wanting to get my tire mounted at that time of day and I asked her for my money back, and I asked her why she thought it was OK to be laughing at me while she was taking my money , she me that I should have gotten there earlier. After thatI know my exchange wasn't the best with her, as I asked to just refund my money and give me my tire back . It all started with her and her attitude towards me from the time I walked in the doors. There were 3 other ppl in the store I don't know if they were customers or security, or what, but there was a gentleman and two women just standing up against the wall. Witness everything. I will never ever be back! read more

My Honda push mower died on me, and since I'm anything but a repairman when it breaks down I have to pay someone to repair it or just replace the mower altogether. Either way it's still cheaper than paying for a mowing service. Well, I dropped it off, explained what happened and picked it up a few days later. It's back to new condition and was a reasonable price. I'll use Jacks in the future. FYI, remember to turn fuel selector valve to "on" when you get it back home. read more

Fantastic customer service and excellent repair service. Highly recommend getting your gas mower tuned up every year or few years here. They even take old mowers. read more

I took my Craftsman snow blower to "Jack's Lawnmower Repair" for needed repairs and service to ready it for winter use. I've dealt with this company previously and as expected, they provided the excellent service that I've come to expect when having equipment serviced at Jack's. However this time my expectations were exceeded by the service provided by Kevin, the owner of this business. As he helped me load the snow blower in my truck, he informed me that the wheels on this snow blower were plastic and it was possible that the manufacturer may have a recall on the wheels and tires because the plastic wheels leaked and at times exploded if inflated incorrectly. He told me the snow blower was made by MTD and sold under the Craftsman label by Sears. Although I purchased it at Sears, I was never informed of the recall by Sears. I checked the MTD website and found that the wheels on this snow blowers were indeed being recalled. I contacted MTD and they are replacing the wheels and tires without charge. I'm thankful to MTD for honoring the recall even though I had not been contacted by Sears. I'm extremely grateful to Kevin and his service because I would never had known about the recall if he had not told me about it. I highly recommend this company for the consistency of high quality work performed on my equipment every time I've brought equipment to them. Their prices are fair and reasonable and they excel in customer service as demonstrated by the experience of learning about the recall from Kevin. read more

I called Jacks to see if they could repair my mini-tiller. The gentleman I spoke with apologetically explained that they didn't work on such small engines, but gave me great tips on how to solve the problem. So appreciated the help! read more

My Dad always recommended Jack's. After my first experience I can understand why he was loyal. They make the necessary repairs and offer insight as to why the equipment failed and how to avoid further issues. The staff is very courteous and knowledgeable. read more

Took my two craftsman mowers here since neither would start. It was $30 each for evaluation. They called the next day with an estimate, each needing a carb rebuild for an additional $100. Got them back the next day. The mowers have never run so well. One mower is a push button start but they don't work on the battery, just engines. Definitely recommend. read more