This place reminded me of my grandfather's garage. Don't expect a fancy sales counter or…read morecutting-edge customer service technology. This is just a guy working out of a garage. That being said, the guy is great at what he does. Jim actively looked for ways to save me money. For example, he sharpened the blade and cleaned the air filter. Any other shop would have replaced both, resulting in a higher bill. Costs of small parts were included in the hourly rate. The only negatives were that he does not accept credit cards and I found his published operating hours to be a suggestion. Call ahead to make sure that he will be there and take adequate cash with you.

You can't possibly find a better repair shop in the Crofton/Gambrills/Odenton area. Jim is…read moreextremely knowledgeable and doesn't take advantage of you. Quick, reliable repairs!

I try to support local business.. Third time I've attempted to have my riding mower…read morerepaired/serviced by this place. Each time fairly minor.. tires, carburetor, throttle linkage. The lady on the phone was rude and cut me off while talking.. put me on hold. The gentlemen who answered had no idea what throttle linkage was.. the time before that they didn't know how to put a new carb on. Not sure this place wants repair/service customers.

At first they told me to drop off my mower and it would take two weeks to get the job done. They…read morefinished it in three days and did a great job. Cost me some money but way less than a new 3k mower and she runs great!!!!

Chris came to our house and repaired our snowblower, including oil change and operational test, in…read morean hour. When we had the same service performed two years ago by a dealership it took 14 days and cost three times as much. Chris provides a complete service on our schedule at our home. Will definitely use RL Small Engines for any future needs. Highly recommend

Christopher did exactly what he promised for the amount of money he quoted. He assessed the problem…read morewith my generator, ordered the part, and fixed it a few weeks later when the part came in. Serviced my mower as well. Good communication via email, showed up when he promised. Will definitely use RL Small Engines again

Can't rate the service but they failed to return multiple calls over several days. It's a month…read morelater and they still haven't returned my calls. I probably called 5-6 times and they "never" responded. I also drove to the address and nothing. Luckily, I found another provider about 5' min away. I have a small business and when I need service, I don't have the luxury of waiting and hoping that a provider will return my calls. I would understand if I called Ince but I called multiple times because I was desperate. Left message and nothing but crickets.

Truly excellent service and a very reasonable price. Our Toro 21" self propelled push mower is…read morepurring like a cat. I highly recommend! The turn around time was three days. I expected one week.

If I could give them zero stars I would. The original order has closed the business and turned it…read moreover to his mechanic. I talked to the mechanic and he came by Thursday. Unfortunately he did not call in advance so I wasn't prepared. I was in the middle of something that I couldn't drop and took me about 10 min. Then the snow blower was on the back porch so I had to add gas, get out the electric start cord and bring it out front. When I got there he had left. When I called him he was very rude saying he had already wasted a half hour and would have to clean the carb (he claimed the gas was bad but it ran fine). Most of this could have been avoided if he would have just called before coming so I could be ready for him. Never will call him again for anything.

Service, response and turnaround time were top notch. I would recommend Midnight Plow Boys to all…read moremy contacts

I needed some service on my riding mower and along with that an end of season tuneup. I'll taken…read morecare of quickly and competently.

Don't waste your time with this outfit…read more Have called multiple times and used their online service request at least a half dozen times with zero response. They have answering service which has no idea what this Freestate does, from where who knows, who can never seem to connect you with someone in the office. They'll tell you someone will call back but you'll have better chance winning the lottery than getting a call back.

I have a cub cadet riding mower and took it in for a tune up he was fast polite and professional…read more Highly recommend him to anyone needing mower repairs

I decided to buy a used lawn mower from this man. Call me stupid for trusting this man. loud…read moreclanking noise when I lift the front end or to turn. I called and asked. He said he had no idea. He then got very upset that I accused him of being dishonest, yet in the beginning of phone call, he said it was the blade hitting the front end. i should've guessed when I saw no lawn mowers fixed or being fixed on sight. just are a few broken mowers. My bad . a learning lesson . Be warned.

I use these guys every year and my Toro is over 10 years old and runs like new. They are thorough…read moreand helpful, and take pride in their work. The fact that they come to your house and do the work is a major bonus and the cost is extremely worth it.

Not only did he fix my problem quickly, but he also explained everything to me and helped me…read moreprevent future visits by going over maintenance.