Great place. Definitely the best McDonald's I've ever been to. The customer service is amazing it…read morealways is.

The food is amazing and I love the atmosphere! The service is pretty good whenever I go too. I go…read moreevery Wednesday and Tuesday with my friend. Even though we are kinda wild the workers tolerate it.

Great spot for a quick lunch…read more Found myself in this area and saw the sign, I was hungry so pulled right in, and found it to be a pretty nice operation with a solid menu of recognizable buger/fries/ice cream type stuff, a clean and tidy space, and good prices. The food itself was simple and well prepared. The fries were crispy and hot and the burger was quite tasty and just the right size. It's advertised as a smash burger, but not as smashed as some that you might find...but that's ok. I'd order it again for sure. Overall this seems like a predictable spot with a familiar menu and they did a great job of keeping the line moving during a busy lunch rush. Friendly people, clean space, good food and great value. Would definitely visit again.

Food was very fresh. The burgers are kind of like smash patty burgers crispy around the edges. Very…read moredelicious. The fries are really good for shoestring fries, better than McDonald's. Service was quick even with a line around the building. Order taker was very polite and professional. We will be back next time we are in Gadsden!

My coworker and I shared a huge burger here. It was delicious! I believe it was a double patty with…read morebacon and cheese. This is now my gold standard for burgers.

I was told my call in order would be ready in 15 minutes. I got there in 20…read more The chuck combo was cold. Slathered in mayo with little to none ketchup and mustard. I asked for extra onions also on the burger. Scant amount, period. The fries were cold. It makes me wonder if the order was ready in 5 minutes and just sat waiting for pickup. Wasted money on a terrible meal. ​

Ordered a breakfast special with sausage and they put bacon instead, brought order back and store…read moremanager gave me major attitude for wanting my order to be corrected, my food was mediocre and customer service was terrible Jacks

The Jacks in Hokes Bluff is always on point! Good management = quality food. I'm not a huge fast…read morefoodie but it's always good at this location!

Almost $15.09 for 3 tiny chicken fingers. Almost like 1/2 nuggets...Very disappointing.read more

Fries and chicken were fresh and tasted great!!…read more The employees were very nice as well!!

Everything is usually great here but this time.I got the regular combo and it was great.However my…read morewife got the chicken club combo and a small nuggets.The club was missing the cheese and bacon.When we sent it back ,it had cheese and bacon but was ice cold.She didn't want to send it back the second time and didn't eat it.Hopefully next time they can earn more stars from,The Working Man Review.

The food is always cold, the service is abysmal. The wait for cold food is way too long. The…read moreemployees are always nice but management is sub par which explains the quality of service and food. Find another chik fil a to go to this one is not a good representation of the brand. It is a terrible place to eat.

I've been a handful of times since moving to the area and the staff is always pleasant! Only once…read morewas an item missed but overall, very reliable!

We ordered a family meal but many things was were wrong on the order, the things that were left on…read morethe food my family happened to be allergic too. I called up and explained and they offered to remake all of the food for free, I came back through the window and received everything in which all of it was made correct accordingly to the receipt!! Angel was super sweet and understanding and I feel as though not many other places would have done the same. The food was also delicious!!

The new owner has ruined the location and has the worst customer service I have ever experienced…read more Do not go EVER!

I don't know why but the last several years it hasn't been as good. We have gone many times. Every…read moretime we get it in the drive through the order is never correct. Tonight I ordered a salad with extra dressing, got home and there wasn't any dressing. If I order a grilled chicken salad I get fried chicken salad. The chicken is either over cooked or undercooked. If you go check your order before you leave. I'm tired of wasting my money there.

All in all not a bad location. They are located relatively close to the exit/on ramp for Highway 59…read moreso they get a lot of traffic. If you come in here early (6:30 - 8:00) or late (4:00 to 6:00 pm) you can have a line in the drive through that is backed out all the way around the building .... actually kind of common for all Jack's locations, but something to keep in mind. Typically only use the drive through, nothing really wows me with the service they provide, again, not that it's horrible, just nothing that stands out. Food is typically pretty fresh, as far as fries go this location is probably a little more prone to not having the freshest fries. Will I come here again, yes. Would I recommend for others, yes....just be mindful of the time and if you have time to wait if you use the drive through.

What's another name for a donkey? Well that's what the food and service was at this jacks. We…read morepulled up to the speaker and the lady said " welcome to jacks" and then went radio silent after we greeted her back. She then repeated herself with attitude and at this point we just started ordering. We were also adding extras to our meals ( extra cheese, side upgrade etc) and she kept saying "you know that's an up charge" we felt like she was racially profiling us. Her face was twitching like she was going through withdrawal. The mac and cheese was microwaved. It was also way smaller than I expected ( not the first time I've received small serving) Once we got our food we received no condiments for our dry season less fries. You can tell this wasn't made with love. I believe that she tampered with our meal because we are now all running and fighting over the only toilet in our RV.