so so. right now all hospitals are cutting corners. Short staffed and didn't look very clean.read more

Very kind people who genuinely care, they take time to hear what you are saying. The outpatient…read moreservices very convenient, I was able to go in get my ct scan done and out in just a few minutes.

I just want to say this is one of the best hospitals I have been to.I have had to be admitted 3…read moredifferent times within the past 4 years and every time the doctors were very thorough and the nursing staff is amazing I felt they were all so concerned about my well being.I would rather go to this hospital than any of the larger ones in Charleston. They all explained exactly what I would be having done and also what I needed to do when I was released.If you would have asked me about this same hospital back 15 years ago my whole review would be completely different but oh my how they have improved I really really appreciate the staff they go above and beyond and I ususally do not leave reviews but I wanted to recognize how wonderful each one were in taking care of me Even the food is Awesome what more can you ask for when your sick and can't be home thanks again to each one hopefully I'm good for awhile but if somethings happens this is the hospital I'll be going to

Had a procedure that required an mri. Had two. They required two more. Little did I know that I was…read morepaying for these! Never discussed that with me.! Put the payments on auto pay. Received two letters asking for payment. They told me that is normal and ignore the letters. Now I get a letter stating I am deliquent and need to pay within 10 days. Be careful with this place! Irene..

I have always had good treatment and the kindest staff. Waiting time is not long at all.read more

Waited 4 months for this appointment. Got 5 texts and emails over the last week reminding me of my…read moreappointment. When I arrived they told me the doc wasn't even in this week. The staff lied and to me the tried to call, but they didn't Had to reschedule, and give up yet another day of my valuable time So far, Dr Hickman's office has not made a good impression. We'll see if she keep our appointment next time.

Getting appointments and call backs from your primary healthcare provider needs alot of…read moreimprovement! Very hit and miss if at all. Its convenient to our residence but sloppily ran. Whoever the office manager in proctorville needs to address this.

Dr.Hendricks in orthopedics turned me away. Was told by Cabell to go there, so when I showed up,…read morefilled out paperwork, and waited, was told Dr.Hendricks would not see me. It was a workers comp case and he just did not want to deal with it. Even though he could, he just didn't want to. So I was turned away and told to drive to Teays Valley Orthopedics. Had no choice but to, and glad I did. Teays Valley Orthopedics is amazing. Every staff member was helpful and polite. Got me in without any issues. I would not recommend Dr.Hendricks at Cabell to anyone he can drop you anytime he wants apparently without reason.

I went to PVH for a Same Day Surgery and I have to tell you I was really nervous at first about the…read moresurgery my Dr is amazing but I was just worried about the nurses and stuff and how they would treat me and when I tell you they are amazing people in this hospital I mean that, the Sam day surgery staff went above and beyond and the anesthesia staff is A+ if I have any other procedures done it will be here hope this can ease someone anesthesia about having surgery or general care here it's amazing.

Love this hospital! My family and I use this hospital for everything. I had my daughter here in…read more2014 and the Labor and Delivery staff and physicals were excellent. They always take excellent care of us!

CAMC Urology department obviously has issues. As a new patient I found Dr. Hale and his student Dr…read more Hoyt very pleasant and was pleased with my first visit. They let me know going out the door that a script I was on, they wanted to up the dose. Okay. That was a month ago, I have called that office or had them calling me a dozen times over this script. And here I still wait, been out of meds a month. Made my last call to them today to ask Dr. Hale to call me so I can explain why I have to change Doctors. Very unfortunate that patients are treated this way. It is like they expect US to do their jobs.

I had foot surgery April 1st Dr. Dockery did the surgery, he's always great. But today the whole…read morestaff was amazing so caring and polite. Thank you all for what you do!!

If you enjoy waiting 2 hours for an appointment this is the place for you. Waited for my…read moreultrasounds for 2 hours.

A lot of these reviews just complain about overcrowding, but in the midst of covid it's hard to…read morefind a hospital that isn't overcrowded. I had my son here in October 2020, and it was a great experience. Especially the NICU nurses, they are angels. Only one visitor a day, but of course I totally agree, I would never want to bring covid around all those little newborns. I'm so thankful for what they did for me and my son, Marshall.

Came for routine labs & a test and couldn't have been easier. Free parking, friendly & fast…read moreregistration . Had one test then labs , all done so quickly and efficiently by super nice people. Since WVU acquired Thomas it's amazing. Clean, bright, the latest advanced technology and super skilled people. I got the lab results back in MyChart app (also great) before I got in my car. WVU Medicine Thomas is the BEST!

Even after the horrible initial stay with lack of communication and patient unattentiveness the…read moreunprofessional and incompetence reaches out through the initial discharge and followups. Instructions say to follow up with urologist within 2 weeks of discharge and folliwup with regular doctor in no said time frame, leading us to believe there was a problem we may have been unaware of since they lack in communication, only to find out the followups were mixed up. Should have been follow up with regular doctor within 2 weeks which we only found out when a home health nurse and contact with the urologist showed no need for the visit and had received no information from Thomas Hospital upon discharge. The entire 7 days at this hospital were like this. They definitely like to play with peoples lives and cannot prioritize one person's needs over another's as well as inadequate hiring of professionals and highly understaffing and insufficient scheduling. I would only recommend this place to my worst enemy due to the care and attention they neglect to give the patients, specifically the elderly and extremely long waits to be seen and no communication. You want to see what AI looks like? Take a visit to this hospital and look through the eyes of a handicapped and disabled senior citizen sitting in the ER hallway for 30 hours waiting on a room which they'd been promised many hours before. Or the patients laying in their private room and food plates brought in and just sat, often away from the bed or patients unable to open the lids and coverings on the cups and bowls or eating cold spaghettI.

They have always treated me nicely..I have a condition that causes severe pain and their the only…read moreplace that understands and seems to care

I am deeply disappointed by the treatment I received at this urgent care facility on a recent…read moreSunday visit. I came in seeking help for gastritis--a painful and disruptive condition--and instead of receiving compassion and proper medical attention, I was met with the most unprofessional and confusing behavior I've ever experienced from a healthcare provider. The nurse assigned to me was, without question, the worst I've encountered at any WVU Medicine location. Rather than focusing on my symptoms or the reason for my visit, she bizarrely fixated on a medication called Diflucan, typically used for treating yeast infections in women. I am not a woman, and the prescription in question had absolutely no relevance to the gastritis that brought me to urgent care. I was confused and told her that I had no idea what she was talking about, yet she continued to push the issue aggressively. She even went so far as to call the pharmacy--without my consent--and then accused me of already having picked up the medication. She then rudely questioned why the medication wasn't showing up in my pharmacy app, looking at my personal phone as if she had the right to audit it. When I calmly asked what any of this had to do with the reason I was there, she finally admitted it had "nothing" to do with it. Then why bring it up in the first place? The entire interaction felt invasive, confusing, and completely unrelated to my care. The doctor who eventually saw me seemed just as puzzled by her behavior as I was. It was deeply uncomfortable, and I left feeling unheard, disrespected, and humiliated. While I have had decent experiences with other staff at this location, this nurse's behavior was so far out of line that I will never allow myself to be treated by her again. She showed no professionalism, no empathy, and no understanding of appropriate patient care or boundaries. I sincerely hope she is reported and investigated for this incident. Patients go to urgent care to seek relief--not to be interrogated about irrelevant medications, especially in a way that feels accusatory and dismissive. This experience shook my confidence in WVU Medicine's standards. Please do better.

It took 9 hours to be admitted to BHU. At first I thought this was going to be the best behavioral…read morehealth experience I'd had yet. Nurses ( except Todd, magenta , Kim and Cindy) were kind and they cared! Shout out to Tonya and Barbie, Staff insisted on waking me every morning at 5:45 for vitals ( I refused every morning as there was nothing for me to attend or To do until 10 am first group) Dr Elizabeth Callahan was a b***h!!! Over talking me , being condescending, overtly aggressive with me. Telling me I'm abusing my once a night sleep meds and took them away from me so my sleep was disturbing to say the least. They gave me a med that made me enraged and took away the phones when I was waiting to hear from my estranged granddaughter. I tossed my Styrofoam cup cus I was pissed. They blew this up into a proposed threat to the nurses and called security on me. The meds weren't right for my body no Giodone for me. food was decent but not readily available only when nurses opened kitchen. Showers were Prision showers spraying all over the dry floor, making a slippery situation. Therapist Liz was empathetic and helpful, therapist Rob seemed to want to tell me what I was thinking( which is not where my head was at all). I stopped seeing him I'd requested clergy and two days went by. Only until my husband called himself did someone show up for me. My recommendation is to go elsewhere. ALOT of my time was down time that could have been filled with some sort of therapy to assist me in getting those suicidal thoughts out of my head. I feel they deserve a c- after the fact. Intake should not take 9 hours!!!!

I recently went for a pelvic ultrasound. I have to have a full bladder for it and so was feeling…read morevery uncomfy when arrived. they were 20 minutes late in calling me back for my ptocedure. two women were in the room. one was the ultrasound tech and the other was a trainee. no one asked me if I minded having the trainee in the room also. at one point it was required that I undressed. I had to request privacy to undress as they were going to stay in the room. I felt disrespected, and that I was stripped of my dignity.